SBA Certified 8(a), EDWOSB/WOSB and CMMI L3, ISO 9001:2015 Certified QMS
Telecommunications Computer Network Support
Location
Virginia
Posted
2 days ago
Salary
$200K - $220K / year
Seniority
Lead
Job Description
Telecommunications Computer Network Support
AttainX, Inc.
• Provide advanced technical support for telecommunications and network operations supporting Priority Services program activities • Monitor network performance, telecommunications service availability, and operational metrics to identify trends and potential service issues • Analyze network and telecommunications performance data and provide recommendations to improve service reliability, resiliency, and operational effectiveness • Support telecommunications carrier integration, coordination, and operational support activities • Troubleshoot network and telecommunications issues and participate in root cause analysis and corrective action efforts • Support testing, validation, and operational readiness activities for telecommunications services, network infrastructure, and carrier-supported solutions • Assist with network upgrades, service enhancements, technology refresh initiatives, and modernization efforts • Support implementation and maintenance of network monitoring, reporting, and performance management capabilities • Maintain technical documentation, network diagrams, standard operating procedures, and operational reports • Support incident management, outage investigations, and service restoration activities as required • Participate in technical reviews, engineering discussions, working groups, and program meetings • Coordinate activities with Government stakeholders, telecommunications carriers, service providers, vendors, and technical teams • Support compliance with security, operational, and contractual requirements • Provide technical recommendations and subject matter expertise supporting program objectives and customer requirements • Perform additional duties and special projects as assigned
Job Requirements
- Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Network Engineering, Telecommunications, Cybersecurity, or a related field
- Minimum seven (7) years of experience supporting telecommunications, carrier networks, telecommunications infrastructure, network operations, or enterprise networking environments
- Experience supporting telecommunications carriers, service providers, wireless networks, wireline networks, or carrier-grade telecommunications infrastructure required
- Experience supporting Federal Government, homeland security, defense, public safety, emergency communications, or critical infrastructure programs preferred
- Knowledge of TCP/IP networking, routing, switching, wireless networking, telecommunications protocols, and network architecture principles
- Experience with network monitoring, troubleshooting, performance analysis, incident management, and operational support activities
- Familiarity with telecommunications technologies including VoIP, VoLTE, LTE, 5G, SD-WAN, cloud networking, and carrier transport networks preferred
- Experience supporting telecommunications testing, validation, service activation, network integration, or operational readiness activities
- Knowledge of network management tools, monitoring platforms, and performance reporting systems
- Understanding of cybersecurity principles, network security best practices, and Zero Trust concepts preferred
- Analytical, troubleshooting, and problem-solving skills
- Excellent written and verbal communication skills
- Ability to effectively collaborate with Government personnel, telecommunications carriers, vendors, and technical teams
- Must have an active/current Secret Security Clearance
- Relevant certifications such as Security+, Network+, CCNA, CCNP, JNCIA, or equivalent are preferred.
Benefits
- Competitive compensation and benefits package including paid vacation
- Paid holidays and sick leave
- Medical, dental, and vision benefits
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(k) with company match
- Professional development opportunities
- Tuition assistance
- Certification reimbursement
- Company-paid short-term and long-term disability benefits
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