Site IT Engineer – Inverter Assembly Operations

Location

Arizona

Posted

6 days ago

Salary

0

Seniority

Senior

Associate Degree5 yrs expEnglishDNSFirewallsPythonTCP/IP

Job Description

Site IT Engineer – Inverter Assembly Operations

Nextracker Inc.

• Endpoint & Device Support: Image, deploy, and maintain laptops and desktops for site staff — engineers, supervisors, quality, and front office. • Configure and support ruggedized handhelds, barcode scanners, RFID readers, and tablets. • Manage device inventory, spares pool, and break-fix swap-outs to keep both office staff and the production line running. • Network & Firewall: Install, configure, and maintain switches, access points, and cabling across the plant. • Support industrial wireless coverage on the floor — surveys, AP placement, troubleshooting. • Connect and support test stations (HiPot, functional test, burn-in), torque tools, vision systems, and other production equipment to the network and MES. • Run the site's local helpdesk: own the ticket queue, triage, resolve, and escalate appropriately. • Provide walk-up and floor-side support to all site personnel.

Job Requirements

  • 5+ years of hands-on IT support experience, ideally in a manufacturing, warehouse, lab, or other operational environment.
  • Solid endpoint support skills across laptops, desktops, and shop floor devices: Windows imaging and troubleshooting, Active Directory basics, MDM tools, printer support.
  • Local helpdesk experience — running a ticket queue, prioritizing competing requests, and communicating clearly with end users.
  • Working knowledge of networking fundamentals: TCP/IP, DHCP, DNS, VLANs, switch port configuration, Wi-Fi troubleshooting.
  • Comfort with firewall basics — reading rules, making approved changes, reviewing logs.
  • Hands-on mentality: you are comfortable pulling cable, mounting hardware, and working in IDFs and on the production floor.
  • Strong customer-service orientation and ability to communicate clearly with operators, engineers, and managers.
  • Willingness to be on-site, on-shift, and on-call as needed to support production.
  • Experience supporting shop floor systems: scanners, label printers, ruggedized devices, test station PCs, kiosks (strongly preferred).
  • Exposure to MES, SCADA, or other manufacturing applications — even as an end-user supporter (strongly preferred).
  • Experience with Cisco, Aruba, or Meraki networking gear (strongly preferred).
  • Experience with Fortinet, Palo Alto, or similar firewalls at an administrator level (strongly preferred).
  • Familiarity with Zebra label printers and barcode/RFID hardware (nice to have).
  • Basic scripting (PowerShell, Python, or batch) for automating routine tasks (nice to have).

Benefits

  • None stated

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