• Provide specialist medical and scientific advice to the nominated internal teams to support the appropriate use of Pfizer medicines and successful implementation of Pfizer’s initiatives and programs. • Provide medical & scientific support to healthcare professionals and professional bodies through scientific communications and support for clinical research to facilitate a medical and scientific bridge between Pfizer and the healthcare community. • Liaise with healthcare professionals to effectively communicate and manage drug safety issues. • Build and develop enduring peer-to-peer relationships with leading healthcare professionals and specialists, including non-traditional customers and key decision makers. • Understand customer insights around current standard of care and support their knowledge of the value of our medicines to the NHS and patients. • Deliver the medical plan in relation to medical projects, Investigator Sponsored Research (ISR) and support for Pfizer sponsored clinical research. • Provide medical/scientific input into protocol feasibility assessments for clinical trial proposals. • Identify appropriate investigators / sites for Pfizer-sponsored clinical trials. • Provide input into the regional and global clinical teams to ensure design and selection of trials relevant to UK needs. • Provide high-quality, accurate, balanced and specific information to customers in response to unsolicited requests for information. • Support Access & Value in providing medical support for HTA dossiers and regional/local formularies.

• Lead strategic and operational projects across U.S. I&I • Advance organizational effectiveness in the selling environment • Serve as operational lead and thought partner for cross-functional stakeholders • Identify, prioritize, track, and resolve operational needs from across the I&I business • Lead cross-functional meeting planning and execution for key meetings • Champion AI-enabled and digital ways of working to streamline processes • Manage I&I and cross-BU communications and the DOE network • Partner with the SC CEP Field Enablement Team to share best practices • Proactively surface innovative solutions to simplify processes

• This role will report into the Regional Business Director. • Work with customer-facing and HQ teams across Oncology. • Responsible for the supervision and leadership of Senior Oncology Account Specialists within the area assigned. • Manage sales performance of the business portfolio of products. • Assess key stakeholders plus future trends within the business marketplace. • Regular in field and virtual coaching and observation of Field Sales Representatives. • Frequent customer contact and development of strong partnerships. • Ensure compliant execution by team members and advance a culture of integrity. • Responsible for hiring, live coaching, virtual coaching, representative development, performance management. • Develop strategic plans for the Area, business plan, and overall responsibility for budgets.

Role Description Milestone Technologies is seeking an experienced Service Delivery Manager with expertise in Generative AI (GenAI), AI, and Automation projects. This role is responsible for coordinating, planning, tracking, and managing high-impact initiatives involving cutting-edge AI and automation solutions. As the Service Delivery Manager, you will lead technical initiatives, ensuring projects are executed within scope, on time, and within budget. The ideal candidate will ensure project requirements are met with high quality and establish documented processes and service ownership for continued operations post-delivery. This position demands strong leadership in employing a variety of project management methodologies, including Agile and Waterfall, to keep delivery on track and focused on creating value for the client. - Lead and manage AI, GenAI, and Automation projects, collaborating with internal teams, clients, leadership, and external stakeholders. - Develop and maintain project management artifacts (e.g., project plans, work breakdown structures, budgets, resource forecasts, schedules, change requests) to ensure that all project objectives are achieved. - Provide teams with the necessary support to resolve impediments and ensure smooth delivery of AI and automation solutions. - Work closely with Product Owners to define release schedules and align delivery teams with key project milestones. - Define high-level project delivery plans and oversee the execution of project deliverables for AI and automation features. - Monitor and report on project progress and metrics, managing risks, assumptions, and interdependencies. - Aggregate delivery team status updates and communicate overall project status to program leadership and key stakeholders. - Facilitate communication, collaboration, and engagement across teams and departments involved in GenAI and Automation initiatives. - Apply standard project management techniques to monitor performance and ensure high-quality delivery of AI and automation solutions. - Support problem resolution and address feedback on in-life AI and automation products, ensuring continuous improvement. - Manage change requests and adapt baselined requirements to evolving project needs, following established change management protocols. - Set clear expectations and ensure that all project team members are aligned with delivery goals and timelines. Qualifications - Minimum of 5 years of experience as a Delivery Manager, Program Manager, or Project Manager, with a focus on AI, GenAI, and Automation projects. - Proven success in delivering complex, large-scale AI and automation projects, working cross-functionally with business, IT, and external partners. - Strong knowledge of SDLC processes and experience leading teams using Agile and Waterfall methodologies. - Expertise in creating and managing detailed project plans, showing critical paths, dependencies, and resource assignments for AI-driven initiatives. - Proficient in resource management, understanding the value of resource allocation in delivering AI and automation solutions. - Experience using ServiceNow Project Portfolio Management for tracking and managing AI and automation project portfolios. - Proficiency with Collaboration applications (email, spreadsheets, documents, presentations). - Bachelor's degree in Computer Science, Engineering, or a related technical field.