Bilingual Case Management Specialist Remote Flexible, Spanish Speaking Location: Anaheim, California About Pair Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values - Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. - Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. - Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. - Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. - Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News - Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most - TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team - Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home What You’ll Do - Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals - Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system - Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members - Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan - Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks - Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions - Consistently meet monthly encounter metrics to ensure compliance with health plan regulations - Identify and break down barriers ensuring individuals’ continuation with the program - Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups - Coordinate physical care management appointments through collaboration with external and internal providers - Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You’ll Need - 1+ years of general work experience (Case Management preferred) - You are physically located in California - Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations - Virtual Ops requires a quiet, HIPAA compliant and internet connected space - Bilingual – English/Spanish - Strong understanding of cultural fluency - High degree of empathy - Ability to work collaboratively in a multidisciplinary team - An eye for optimization - Organizational skills - Ability to remain patient when faced with adversity - Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing - A valid driver’s license and auto liability insurance Preferred Qualifications: - Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder - 2+ years of case management experience - Experience with motivational interviewing - Knowledge of medical terminology - Zest for problem solving, seeking answers, and thinking outside the box - Detail-oriented and organized self-starter who is a rockstar multitasker - Reliable and comfortable in an ever-changing environment Because We Value You - Salary: $22-$25/hour - Comprehensive health, vision & dental insurance - 401k - Monthly $100 work from home expense stipend for your WFH days - Gas reimbursements for your on-site engagement days - Flexible vacation policy -- take the time you need to recharge! - We provide all of the equipment needed for the role - Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Nurse Practitioner Remote Medical Full time United States About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role We are searching for enthusiastic Nurse Practitioners to join our team at LifeMD. This individual will work 100% remotely and will be part of a collaborative team consisting of Physicians, Nurses, and support staff. Together, they will deliver exceptional care to our LifeMD patients. Responsibilities - Deliver comprehensive clinical care through both text-based (asynchronous) and video-based (synchronous) consultations, ensuring the wellbeing of the patients - Empower patients with knowledge by educating them on suitable treatments and personalized care plans for their specific health needs - Oversee patient follow-ups for ongoing care programs, ensuring continuity and effectiveness of treatment - Prescribe medication and provide timely refills as needed, ensuring patients have access to appropriate medications - Maintain accurate and timely electronic health records (EHR) in compliance with all relevant regulations - Adhere to all ethical and professional standards of practice, including patient confidentiality and informed consent - Participate in team meetings, chart audits, and continuing education activities - Stay informed of current research, best practices, and advancements in healthcare - Provide medication evaluation and management to patients within the LifeMD family of services including women's health, men's health, weight management, urgent care, behavioral health and other conditions, as needed by management Requirements Basic Qualifications: - Master's or Doctoral degree from an accredited nursing program with a specialization in Family Practice, or similar - Current, unencumbered FNP license in multiple states (additional state licenses may be required based on patient location) - Board certification in Family Nurse Practitioner (FNP) through the ANCC - 2+ years of experience as an NP, with demonstrated experience in telehealth - Primary care experience with the ability to diagnose and treat both acute and chronic care conditions - Familiarity with telehealth platforms and electronic health record (EHR) systems Preferred Qualifications: - 20+ active state medical licenses, in good standing - Strong communication skills for both live video and asynchronous messaging - Excellent critical thinking, problem-solving, and decision-making abilities - Ability to work independently and as part of a collaborative team - Commitment to providing patient-centered, compassionate care Benefits - Salary: $150,000 annually - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Short Term & Long Term Disability - LifeMD paid medical licensing for additional states - Malpractice insurance coverage

Role Description Chamberlain College of Nursing seeks Part-Time Nursing Faculty interested in teaching with our BSN Nursing program online. You will be teaching students in the role of facilitator, role model, coach, and advisor, incorporating Chamberlain Care philosophy to educate and embolden diverse nursing professionals in a culture where students and colleagues thrive and cultivate extraordinary nursing graduates. Part-time professors lead asynchronous discussions and teach synchronous live lectures each week, with scheduling AM and PM options for students. They will be available via email, online conferencing, or telephone to provide support and respond to students' inquiries in a timely manner. We are presently accepting applications in the following areas of course specialization: - NR-302: Health Assessment I - Introduces principles and techniques of nursing assessment. - Focuses on patient history taking, interview and communication techniques. - Discusses the role of the nurse in obtaining comprehensive health assessments. - Addresses application of assessment findings to clinical decision making. - Laboratory component promotes cognitive and psychomotor skills necessary to assess various systems. - Practice of assessment techniques occurs through experiential learning. - NR-304: Health Assessment II - Examines principles and techniques of nursing assessment. - Focuses on utilization of assessment findings in clinical decision making. - Participants learn to identify teaching and learning needs from a comprehensive assessment. - Addresses professional responsibilities in conducting a comprehensive assessment. - Laboratory component continues to promote cognitive and psychomotor skills necessary to assess various systems. - Practice of comprehensive assessment techniques occurs through experiential learning. Responsibilities - Provides students with an approved Chamberlain syllabus that follows a template established by the local campus. - Organizes, prepares, and regularly revises and updates all course materials as needed. - Uses appropriate technological options for online technologies and course-related software. - Models effective oral and written communications that engage the students and improve student learning. - Sets clear expectations for the course by publishing course terminal objectives, assignment/examination dates, and weight distribution of evaluation categories. - Ensures that the content and level of material included on exams correspond to the course terminal objectives. - Demonstrates consistency and fairness in the preparation and grading of exams and provides timely feedback to students. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - Master's Degree in Nursing is required. - Unencumbered professional nurse licensure (must also be willing to obtain a license in the state of Illinois if one is not already obtained). - Compact (multi-state) RN license preferred. - Minimum of 2-3 years teaching experience. - Excellent communication skills with a high level of initiative and prudent judgment. - Genuine passion for nursing, education, and lifelong learning. - Exceptional subject matter expertise in the field of instruction with excellent written and verbal communication skills. - Eager to serve students and colleagues with passion, respect, and care. - Operate with a sense of responsibility and purpose with the desire to enrich colleagues, students, and the broader community. Additional Information Chamberlain Visiting Professor Position - Online: In support of the pay transparency laws enacted across the country, the expected compensation rate for this position is between $715/Earned Credit Hour to $1,950/Earned Credit Hour, depending on the candidate’s education and experience. Actual pay may be adjusted based on job-related factors permitted by law. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Role Description The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advanced technology and customer service skills. This is a work from home position. The successful candidate will demonstrate fluency in speaking, reading, writing, and listening in both Haitian Creole and English. - Demonstrates ability to work in accordance with the SaviLinx Guiding Principles. - Coordinates claims electronically and via telephone. - Handles eligibility inquiries and all lines of business in both English and Haitian Creole. - Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality. - Ensures first call resolution through problem solving and effective call/email/chat handling. - Meets demands for privacy, confidentiality, precision. - Documents all customer information, communications in Customer Relationship Management (CRM) system. - Maintains a working knowledge of our clients’ requirements using a Knowledge Base. - Provides mentoring, training, and development to other CSRs as needed. Qualifications - 2+ years of college preferred. - 2+ years of contact center experience preferred. - High school diploma or equivalent required. - 18 years of age or older. - Time management skills and the ability to work independently are essential for this role. - Excellent organizational, written and oral communication skills in both Haitian Creole and English. - Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer. - Customer service oriented (empathetic, responsive, patient, and conscientious). - Must have experience with maneuvering electronic data between various environments. - College degree preferred. Requirements - This position has no supervisor responsibility. - This position requires full, flexible availability, although will generally be M-F 8-5. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.