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Role Description We are searching for an Area Director with 10+ years’ experience as a Licensed Structural Engineer with evaluation experience. The position will be responsible for the assessment of commercial, institutional, and industrial structures throughout the Midwest. The ideal candidate will have experience in performing structural and building failure analysis, evaluations on damaged structures, and/or conducting facilities/building condition assessments. Additional experience in mentoring of staff and client management required. Key Accountabilities - Individual Responsibilities: - Assess and evaluate the condition and potential cause of distress to a wide range of structural buildings and facilities. - Perform field investigations of site conditions and subsequent analyses of structural components. - Produce written reports detailing findings of investigations, including conceptual repair recommendations. - Manage and mentor engineering staff. - Develop client relationships within region. - Team Responsibilities: - Work with an inter-disciplinary team of engineers and construction consultants as part of investigations. - Receive mentoring from senior engineering staff and provide mentorship to junior staff members. - Work with engineering staff to provide technical mentorship. - Marketing/Business Development Responsibilities: - Develop and maintain client relationships through projects and team related activities within the region. - Bring in existing and new clients within the industry. Qualifications - Licensed Structural Engineer (S.E.) in the State of Illinois. - Minimum of 10 years of experience in structural analysis and design of structures (buildings, bridges, industrial facilities, etc.) or building envelope systems. - BS degree in Civil/Structural/Architectural Engineering or Architecture. - MS degree in Civil/Structural/Architectural Engineering or Architecture is a plus. Requirements - Experience in Microsoft Office suite, structural analysis software, and drafting. - Excellent written and verbal communication skills, organizational and project management skills. - Ability to work well within a team. - Must be physically able to perform investigations in the field (including climbing ladders, carrying inspection tools, stooping, kneeling, etc.). - Approximately 20% travel. Key Attributes - Passion for problem solving. - Collaborative and adaptable communicator. - Passion for innovation and continuous improvement. Company Description Our Company is committed to fostering a diverse, inclusive, and equitable workplace. We proudly provide equal employment opportunities to all applicants and employees, regardless of race, color, sex, sexual orientation, gender identity or expression, genetic information, religion, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We strictly prohibit discrimination and harassment of any kind based on these protected categories, ensuring a respectful and supportive environment for everyone.

Role Description McLarens is seeking an experienced National General Adjuster to join our Casualty team. This fully remote role is responsible for investigating, evaluating, and managing general liability claims from initial assignment through resolution while providing exceptional service to our clients. The successful candidate will work independently, collaborate with field adjusters and account adjusters when needed, and deliver timely, accurate claim handling in accordance with client requirements and industry best practices. We are looking for a proactive, detail-oriented professional with strong analytical skills, excellent communication abilities, and experience handling commercial casualty claims. - Receive, review, and manage casualty claim assignments from initial intake through resolution. - Investigate general liability claims by reviewing documentation, photographs, reports, and other supporting information. - Analyze liability, damages, and policy coverage, escalating issues when appropriate. - Communicate with insureds, claimants, carriers, brokers, attorneys, experts, and other stakeholders throughout the claim process. - Coordinate with McLarens Field Adjusters when on-site inspections or additional investigation are required. - Prepare timely, accurate reports and maintain complete claim documentation. - Manage claim diaries and ensure compliance with client service standards and reporting deadlines. - Perform other duties as assigned. Qualifications - College degree preferred. - 5+ years of commercial and residential general liability experience, and casualty losses. - Appropriate state adjuster license(s). - National claims experience. - Experience with general liability losses, product, contractors, and reinsurance preferred. - Established Broker/Carrier relationships. - Experience with commercial and residential ISO policies including manuscript interpretations. - Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices. - Strong communication skills; both verbal and written. - Strong interpersonal and analytical skills. - Proficiency with Microsoft Office Suite. - Ability to plan and prioritize. Benefits - Compensation: Competitive salary and performance-related incentives. - Development: Access to technical training, global knowledge-sharing, and career growth opportunities. - Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable). - Global Exposure: Opportunity to work with colleagues and clients across different countries. - Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Role Description The Director, Strategic Accounts is a senior sales and relationship management professional responsible for developing, managing, and expanding relationships with McLarens’ most significant clients, including national and global Fortune 500/1000 accounts. This role drives revenue growth through targeted account strategies, high-level client engagement, and cross-functional collaboration, while also ensuring exceptional service delivery. The position blends strategic account leadership with hands-on business development, focusing on U.S. Retail and Wholesale Brokers, Risk Managers, Carriers, and other key stakeholders to grow existing accounts and secure new opportunities. Acting as the face of McLarens for notable accounts, the Director partners with internal teams and executive leadership to ensure exceptional service delivery, maximize account retention, and identify opportunities for expansion across McLarens’ core services, niche specialty lines, and emerging capabilities. Key Responsibilities - Strategic Account & Relationship Management - Manage notable company accounts, serving as the primary executive contact for key clients. - Build and maintain executive-level relationships with decision-makers and influencers. - Plan and lead strategy sessions with senior leadership and internal stakeholders for major accounts. - Coordinate regular strategic client visits with Adjusters, including claim activity reviews. - Liaise across departments (Marketing, Finance, Legal, Operations) to deliver customized client solutions, reporting, and presentations. - Provide management reports and performance updates to both internal leadership and clients. - Business Development & Sales Execution - Achieve sales targets and personal goals for existing and new business. - Focus on securing and growing Fortune 500 and 1000 accounts. - Prospect through multiple channels, including Retail and Wholesale Brokers and direct outreach to Risk Managers. - Build new business relationships leveraging existing industry contacts. - Cold call to qualify and establish relationships with new clients. - Identify and qualify new contacts within existing accounts and new prospects. - Qualify and manage new opportunities from initiation through close. - Deliver compelling sales presentations tailored to client needs. - Manage the complete sales cycle for each opportunity. - Close high-value deals, including complex and multi-stakeholder opportunities. - Cross-sell McLarens’ core services, Niche Specialty Lines, and additional capabilities. - Identify leads for the National/Global Account Team. - Engage Executive General Adjusters (EGAs) and other subject matter experts with clients to enhance value. - Attend client meetings and industry events to build pipeline and close sales. - Follow up with past customers to identify cross-sell and re-engagement opportunities. - Collaborate with and provide assistance to other members of the sales team. - Follow up on leads generated by Adjusters or other departments. - Investigate and resolve customer queries in a timely, professional manner. - Territory, Pipeline & Industry Engagement - Manage opportunities in the sales pipeline with disciplined follow-up. - Maintain accurate, up-to-date contact and opportunity records in Salesforce CRM. - Meet or exceed monthly activity, KPI, and revenue targets. - Participate in national, regional, and industry-specific conferences and associations to represent McLarens and strengthen market presence. Qualifications - Bachelor’s degree in Business, Marketing, or related field. - 8+ years of B2B sales experience, with 3+ years in strategic or major account management. - Proven track record managing multi-million-dollar accounts and exceeding revenue goals. - Strong leadership, communication, presentation, and negotiation skills. - Proficiency in CRM systems and data-driven sales strategies. - Experience in the insurance, claims management, or risk management industry preferred. Benefits - Base Salary. - Performance Bonuses: Quarterly and annual incentives based on sales and account growth. - Benefits: Health, dental, vision, 401(k), paid time off, and professional development support. Company Description Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise. Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale. We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years' experience. We’re building a culture where talent shines. Where ambition is everything. And people come first. It's your career, so why compromise? At McLarens, our commitments shape every experience- for our clients, our people, and the communities we serve. - Purpose: Positively impacting people and communities across the globe. - Progress: Excellence, expertise, and growth opportunities. - Place: Our culture of empowerment, support, and belonging. Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you thrive. - Compensation: Competitive salary and performance-related incentives. - Development: Access to technical training, global knowledge-sharing, and career growth opportunities. - Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable). - Global Exposure: Opportunity to work with colleagues and clients across different countries. - Inclusive Culture: A collaborative environment where your voice and contribution are valued. Individual progress, global purpose. It’s all here at McLarens. Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

Role Description We currently have an exciting opportunity for an Agriculture - Lead. Reporting to the Head of Private Clients & Estates, your overall responsibility will be to deliver on operational objectives, working closely with all other Specialist Heads of Practice, Product Heads, and Client and Broker Development Leads. There will be a requirement to manage your own portfolio of claims and provide specialist and technical input on cases led by others. Key Accountabilities - Strategy - In collaboration with your report line Head of Private Clients & Estates, build a strategic plan to grow McLarens business in the Agricultural sector. - Working with Client and Broker Development Leads; understand our position with new, existing, and target clients to help model the plan. - Operational controls and process - Heads of Specialist Practices and Operational Heads; Review current Agriculture business and engage with this group to: - Ensure we have an identifiable proposition in all areas for the sector. - Act as a technical trouble shooter. - Act as a focal point for any sector specific enquiries. - Through knowledge share, help train and mentor individuals. - Work with the existing operational framework for efficient service delivery. - Analyse and report on MI. - Prepare the business and assist with surge management. - Development and coordination of webinars/presentations. - Collaboratively reduce longtail claims lifecycle. - Keep abreast of developments in legislative, regulatory, advisory and guidance pertaining to agriculture. - Keep updated and report on innovations and market trends in Agriculture. - Work closely with our Liability and Forensic Accountancy teams. - Thought leadership including training & articles. - Continue to raise the profile of Resilience and Sustainability in the context of Agriculture. - Develop/collaborate on technical bulletins. - Business development - Lead on Agriculture sector business development and thought leadership to promote, raise and develop McLarens profile. - Achieve profitable growth of the McLarens Private & Estates Sector by: - Building relationships with all influential parties including key personnel in Insurers, MGAs, Local, Regional and National Brokers, Risk and Insurance Managers who underwrite Agricultural risks. - Personally seek, secure and retain nominations through active management. - Devise and support a UK model to enhance growth. - Involvement in tenders and presentations as required. - Through knowledge share, help train and mentor Insureds, Brokers and Insurers. - Case management - Manage your own portfolio, the profile of which will focus on Agriculture and all other Private Clients claims. Qualifications - Minimum level of qualification – Agriculture Degree, preferably ACILA or progressing to attain. - Excellent Communication and inter-personal skills. - Strong stakeholder management including a proven track record of building strong working relationships, externally and internally, in the field of Agriculture. - Personal pride in delivering outputs on time, with a focus on quality and communication, whilst managing multiple deadlines. - A willingness to travel throughout the UK and Ireland is required as and when, so flexibility is a must. - Excellent negotiation, decision making and problem-solving skills. - The ability to prioritise effectively and deal with conflicting demands. - Highly self-motivated with the ability to work independently to self-manage work and time. - Tenacious and driven. Benefits - Compensation: Competitive salary and performance-related incentives. - Development: Access to technical training, global knowledge-sharing, and career growth opportunities. - Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable). - Global Exposure: Opportunity to work with colleagues and clients across different countries. - Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Role Description The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advanced technology and customer service skills. This is a work from home position. - Demonstrates ability to work in accordance with the SaviLinx Guiding Principles. - Coordinates claims electronically and via telephone. - Handles eligibility inquiries and all lines of business. - Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality. - Ensures first call resolution through problem solving and effective call/email/chat handling. - Meets demands for privacy, confidentiality, precision. - Documents all customer information, communications in Customer Relationship Management (CRM) system. - Maintains a working knowledge of our clients’ requirements using a Knowledge Base. - Provides mentoring, training, and development to other CSRs as needed. Qualifications - 2+ years of college preferred. - 2+ years of contact center experience preferred. - High school diploma or equivalent required. - 18 years of age or older. - Time management skills and the ability to work independently are essential for this role. - Excellent organizational, written and oral communication skills. - Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer. - Customer service oriented (empathetic, responsive, patient, and conscientious). - Must have experience with maneuvering electronic data between various environments. - College degree preferred. Requirements - This position requires full, flexible availability, although will generally be M-F 8-5. Company Description

Role Description The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advanced technology and customer service skills. This is a work from home position. The successful candidate will demonstrate fluency in speaking, reading, writing, and listening in both Haitian Creole and English. - Demonstrates ability to work in accordance with the SaviLinx Guiding Principles. - Coordinates claims electronically and via telephone. - Handles eligibility inquiries and all lines of business in both English and Haitian Creole. - Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality. - Ensures first call resolution through problem solving and effective call/email/chat handling. - Meets demands for privacy, confidentiality, precision. - Documents all customer information, communications in Customer Relationship Management (CRM) system. - Maintains a working knowledge of our clients’ requirements using a Knowledge Base. - Provides mentoring, training, and development to other CSRs as needed. Qualifications - 2+ years of college preferred. - 2+ years of contact center experience preferred. - High school diploma or equivalent required. - 18 years of age or older. - Time management skills and the ability to work independently are essential for this role. - Excellent organizational, written and oral communication skills in both Haitian Creole and English. - Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer. - Customer service oriented (empathetic, responsive, patient, and conscientious). - Must have experience with maneuvering electronic data between various environments. - College degree preferred. Requirements - This position has no supervisor responsibility. - This position requires full, flexible availability, although will generally be M-F 8-5. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Role Description The Customer Service Representative II (Phones, Bilingual Portuguese/English) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advanced technology and customer service skills. This is a work from home position. - Demonstrates ability to work in accordance with the SaviLinx Guiding Principles. - Coordinates claims electronically and via telephone both in English and Portuguese. - Handles eligibility inquiries both in English and Portuguese and all lines of business. - Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality. - Ensures first call resolution through problem solving and effective call/email/chat handling. - Meets demands for privacy, confidentiality, precision. - Documents all customer information, communications in Customer Relationship Management (CRM) system. - Occasional work onsite in our mailroom. - Maintains a working knowledge of our clients’ requirements using a Knowledge Base. - Provides mentoring, training, and development to other CSRs as needed. Qualifications - 2+ years of college preferred. - 2+ years of contact center experience preferred. - High school diploma or equivalent required. - 18 years of age or older. - Time management skills and the ability to work independently are essential for this role. - Excellent organizational, written and oral communication skills both in English and Portuguese. - Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer. - Customer service oriented (empathetic, responsive, patient, and conscientious). - Must have experience with maneuvering electronic data between various environments. - College degree preferred. Requirements - This position requires full, flexible availability, although will generally be M-F 8-5. Benefits - $18.50/hr + $1/pay for performance. - Remote work opportunity. Equal Employment Opportunity SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Role Description We currently have an exciting opportunity for a talented and proven Claims Technician to join our newly established Subsidence team. This is a home-based role. The opportunity: - Reporting to the Subsidence Lead and working closely with colleagues, you will be an active member of a team project managing a portfolio of subsidence losses from notification to conclusion. - You will provide effective support to Adjusters, as well as managing aspects of the claim process yourself, and ensuring timely progression of cases along with superior service. Qualifications - An understanding of subsidence and subsidence claims handling is desired, although not essential with willingness to develop knowledge. - You must have previous claims handling experience including caseload management. - You will be, or be willing to become, CILA/CII qualified. - Organised and able to self-manage workload, having a methodical, accurate and analytical approach to work, with a considerable pride in the quality of output. - Good working knowledge of Word and Excel. - Excellent interpersonal and communication skills, being able to communicate in a clear, concise, structured and empathic manner. - Strong relationship management skills, with a capability of establishing good working relationships with your team, colleagues and 3rd parties. - Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands. - Thrive in a busy customer focused working environment. - Be driven to meet and exceed targets. - Flexible with regards to travel which may be required as and when. Requirements - Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging. - Working closely with Adjusters to assist with investigation and validation enquiries. - Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion. - Self-managing aspects of the claim process assigned to yourself in a timely fashion. - Overseeing Adjuster caseloads when necessary during periods of leave. - Being a focal point or lead contact for stakeholders where needed, and providing support, assistance and information. - Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a coordinator where needed for interested parties. - Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales. - Ensuring time reporting and billing is compliant with internal standards processing and systems. - Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports. - Ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security. - Account management support where required. - Incoming telephone calls / resolve queries. - Invoicing. - Other ad hoc work as required. Benefits - Compensation: Competitive salary and performance-related incentives. - Development: Access to technical training, global knowledge-sharing, and career growth opportunities. - Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable). - Global Exposure: Opportunity to work with colleagues and clients across different countries. - Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Role Description We currently have an exciting opportunity for an adjuster to join our Major Loss Team. Reporting to the Regional Head of Major Loss you will be responsible for handling a broad portfolio of claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security. Key Accountabilities - Investigating, negotiating and agreeing settlement of claims in a professional manner - Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims - Completing on site investigations and damage surveys for claims - Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales - Actively contribute towards McLarens’ business development programme - Network, identify and facilitate opportunities for business growth - Undertaking projects and other ad hoc work as required Qualifications - CILA qualified (or progressing well) - Other industry qualifications being a distinct advantage - Proven experience in the property loss adjusting sector - Demonstrable focus on quality, communication, technical and organisational skills - Capability in negotiation, decision making and problem-solving - Strong stakeholder management - Ability to develop strong relationships both internally and externally - Proven, positive reputation in the Broker and Insurer market would be advantageous Requirements - Travel will be required due to the geographic coverage of the role Benefits - Competitive salary and performance-related incentives - Access to technical training, global knowledge-sharing, and career growth opportunities - Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable) - Opportunity to work with colleagues and clients across different countries - A collaborative environment where your voice and contribution are valued

Role Description We currently have exciting opportunities for talented and proven Commercial Property Adjuster to join our expanding teams. These roles will be home based in/around the London region. Reporting to the Executive Manager you will be responsible for handling a broad portfolio of commercial claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security. Key Accountabilities - Investigating, negotiating and agreeing settlement of claims in a professional manner. - Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims. - Completing on site investigations and damage surveys for claims. - Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales. - Actively contribute towards McLarens’ business development programme. - Network, identify and facilitate opportunities for business growth. - Undertaking projects and other ad hoc work as required. Qualifications - Successful candidates must hold or ideally be working towards professional qualifications. - Experience in the commercial loss adjusting sector, or in allied professions. - Demonstrated focus on quality, communication and organisational skills. - Proven capability in negotiation, decision making, and problem-solving. - Strong stakeholder management skills. - Ability to develop strong relationships both internally and externally. - A proven, positive reputation in the Broker and Insurer market would be advantageous. Requirements - Due to the geographic coverage of the role, travel will be required. Benefits - Compensation: Competitive salary and performance-related incentives. - Development: Access to technical training, global knowledge-sharing, and career growth opportunities. - Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable). - Global Exposure: Opportunity to work with colleagues and clients across different countries. - Inclusive Culture: A collaborative environment where your voice and contribution are valued.