About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Renewals Specialist to join our team. This is a US based, remote role, reporting to the VP of Sales. The charter of this role is to protect and grow ARR, accelerate renewal cycles, and improve commercial outcomes. This position is regionally focused, supporting one or more AVPs and their chain of command. What you’ll do (Role Expectations) - Partner with Account Executives and Sales Leadership to ensure renewals in the supported region are addressed on time - Monitor account health and customer risk signals to surface churn risks and growth opportunities - Orchestrate account-level mitigation strategy and plans for at-risk and high-value clients with cross-functional teams - Lead structured renewal forecast cadence calls with account teams for the current and future quarters - Provide strategic renewal guidance and consultative support to drive retention, reduce churn, and improve renewal outcomes Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like a conductor. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - 3+ years experience in Sales, Deal Desk, Renewals, or Renewal Operations - Strong commercial acumen and financial analysis skills, including an understanding of SaaS and Renewal-related Revenue Recognition principles - Proficiency with CRM and CPQ tools - Innovative and disruptive thinking to identify the best strategies for customer retention and growth beyond the current renewal motion - Exceptional communication, organization, and cross-functional project management skills What Will Make You Stand Out (Preferred Qualifications) - You have a proven track record of managing renewals in the cybersecurity industry or a similarly complex technical field - You possess advanced experience with Gainsight or similar customer success platforms to drive data-driven retention strategies - You have experience navigating complex, multi-million dollar global renewals with a high degree of negotiation expertise #LI-Remote #LI-EV1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $92,820—$132,600 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Role Description ELVTR is seeking a detail-oriented and proactive Customer Retention Specialist to join our dynamic team. In this role, you will manage client retention, handle refunds and billing inquiries, and provide vital administrative support to our sales team. This is a full-time remote position, open to candidates located in South Africa. This job is for you if you are: - Confident and Assertive: Fearless in handling demanding clients and can de-escalate situations quickly and effectively. - A Problem Solver: Efficiently resolve billing issues and overdue accounts, ensuring client satisfaction and retention. - Highly Organized: Strong organizational skills and attention to detail, crucial for managing calendars and maintaining accurate records. - A Strong Communicator: Excel at phone and email communication, capable of building strong relationships with customers and colleagues. - Tech-Savvy: Experienced with CRM systems and can easily navigate various business tools. Qualifications - 1+ years of experience in sales, customer service, or a similar role. - Excellent phone and email communication skills. - Strong organizational skills and attention to detail. - Experience with a CRM system is preferred. - Ability to multitask and prioritize competing demands in a fast-paced environment. - Positive attitude, self-starter, and team player. Requirements - Handle refunds and client retention, addressing billing inquiries and managing overdue accounts. - Provide administrative support to the sales team, including managing calendars and scheduling appointments. - Respond to customer inquiries, providing exceptional customer service and ensuring timely resolution of issues. - Collaborate with the sales team to ensure accurate and timely delivery of customer proposals and invoices. - Coordinate with cross-functional teams in marketing, finance, and operations to ensure smooth sales operations. - Maintain accurate and complete customer records in CRM systems and other databases. Benefits - Competitive Salary and Bonuses: We value your dedication and expertise, offering a competitive salary and performance-based bonuses. - Exciting Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowance, and free access to all our courses. - Remote Work: The freedom to work remotely, crafting a work-life balance that fits your personal needs. - Collaborative Work Environment: Join a team of passionate, like-minded individuals. Company Description ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students. Why You Should Join ELVTR: - Innovative and Positive Culture: Join a team of passionate individuals driven by a common vision. - Growth Opportunities: We believe in nurturing talent and providing abundant opportunities for professional development. - A Mission You Can Be Proud of: Be part of a brand that stands for quality, innovation, and inspiring education. If you have the skills and dedication to excel in this role, we invite you to apply. Your ability to manage client relationships and handle billing issues efficiently will make you an invaluable asset to our team. Due to the high volume of applications, we will only be able to respond to candidates with whom we are interested in proceeding. We appreciate your understanding and look forward to reviewing your application. ELVTR is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Role Description We are looking for a strategic Fraud Strategy Specialist who can bridge the gap between data insights and business action. This role goes beyond analysis—you'll be responsible for shaping our fraud prevention strategy, influencing stakeholders across the organization, and driving initiatives that protect our customers while enabling growth. The ideal candidate combines deep fraud domain expertise with strong analytical capabilities and strategic thinking. You'll work at the intersection of Data Science, Product, Operations, Risk, and Senior Management to define problems, prioritize solutions, and lead cross-functional initiatives that strengthen our fraud defenses. This role is critical to protecting millions of Latinos in the United States while ensuring a seamless customer experience. Responsibilities - Lead the design and deployment of the Fraud Visibility & Intelligence foundation, establishing a single source of truth for fraud strategy and performance. - Develop and own a robust, real-time Anomaly Detection system, utilizing granular transaction grouping to identify emerging fraud pattern shifts. - Establish key performance indicators (KPIs) and operational dashboards (e.g., False Positive Rate, Prevention Rate, strategy performance) to continuously assess the effectiveness of the overall fraud strategy and decisioning models. - Strategically refine and manage the fraud strategy, focusing on enhancing operational efficiency, minimizing redundancy, and architecting the migration of sophisticated decision logic to a centralized orchestration platform to ensure speed, resilience, and enterprise-wide scalability. - Partner with Data Science teams to provide domain expertise, feature engineering, and performance feedback for ML-driven fraud models. - Apply risk management principles to balance fraud prevention with customer experience, designing iterative tests to validate solution effectiveness. - Collaborate with Data Science, Product, Operations, and Investigations teams to frame fraud problems in ways that mobilize organizational action. Qualifications - Bachelor's degree in Mathematics, Economics, Computer Science, Statistics, Data Science, or related field. - 3-5 years of professional experience in data-related roles (Data Analyst, Data Scientist, Business Analytics, or similar). - 2+ years of work experience in Risk, Fraud investigations, trust & safety. - Advanced SQL and Python skills with demonstrated ability to work with large datasets and perform complex data analysis. - Deep knowledge of fraud schemes, money laundering flows, organized fraud operations, and payment systems (cards, ACH, wire transfers, settlement timing). - Understanding of machine learning model concepts and their application to fraud detection (development skills not required). - Strong statistical foundation including hypothesis testing, regression, and classification algorithms. - Experience with BI tools such as Looker, Tableau, or similar for dashboard and visualization design. - Proven track record of leading cross-functional projects and building stakeholder consensus. - Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information to draw meaningful insights from complex data sets with attention to detail and accuracy. - Strong communication skills with ability to present to both technical and non-technical audiences. - Strategic thinking and creative problem-solving abilities with intellectual curiosity about emerging threats. - Advanced English level. - Curious and love to go deep into the data to find fraudsters. Requirements - These are the applicable requisites, although equivalent competencies in any of the above will also be considered. Benefits - Competitive salary - Initial stock options grant - Annual performance bonus - Health, dental, and vision plans - Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it. - Continuous learning opportunities - Unlimited PTO - Paid parental leave - Empowering opportunities for growth in a dynamic entrepreneurial environment

Role Description Starte Deine Karriere bei Boston Scientific in unserem Team Cardiac Rhythm Management - Herzschrittmacher und Defibrillatoren - für den Großraum Dresden - Leipzig zum nächstmöglichen Zeitpunkt als Field Clinical Specialist - CRM (m/w/d). - Aktive Unterstützung bei Operationen und Nachsorgeuntersuchungen - Primäre:r Ansprechpartner:in für technische und produktbezogene Fragen sowie bei Problemen - Organisation und Durchführung von Kundentrainings und Kongressbesuchen - Pflege aktiver Kundenbeziehungen sowie Aufbau neuer Beziehungen - Unterstützung unseres Sales Teams und der Abteilung Marketing - Informationsaustausch mit dem Vertrieb und der Abteilung Customer Service Qualifications - Erfolgreich abgeschlossene Ausbildung als Krankenschwester/-pfleger oder einer vergleichbaren Tätigkeit wie OTA/MTA mit entsprechender Berufserfahrung oder erfolgreich abgeschlossenes Studium der Medizintechnik bzw. eines vergleichbaren Studiengangs - Berufserfahrung auf dem Gebiet der Medizin, und/oder Medizintechnik - Freude im Umgang mit Menschen - Starke Kundenorientierung, Kommunikationsstärke und Zuverlässigkeit - Versierter Umgang mit dem MS Office-Paket - Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift - Wohnsitz idealerweise im Raum Dresden - Große Flexibilität, u.a. im Sinne von Reisebereitschaft Benefits - Start: Bei unserem „Welcome Days“ lernst Du uns besser kennen und knüpfst erste Kontakte - Motivation: Du trägst täglich dazu bei, das Leben von Menschen zu verbessern - Flexibilität: Du arbeitest zu 100% remote - vor Ort bei unseren Kunden und aus dem Home-Office - Entwicklung & Wachstum: Durch Mentoring, Trainings und kontinuierliches Feedback wird's möglich - Diversität & Gleichstellung: Leb` es mit uns und nehme teil an unsere Initiativen „EmpowHer“, „Pride“ und "FOAR" - Gesundheit: Schwing Dich auf’s Jobrad und nutze Fitnessangebote über Gympass - Firmenwagen: Mit Deinem Firmenwagen bleibst Du im Rollen – beruflich wie privat - Gemeinsame Erfolge: AS ONE erzielen wir Erfolge, fördern Stärken, meistern Herausforderungen - Unsere Werte: Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance