Role Description We are looking for a reliable and organized Virtual Assistant to provide administrative and operational support to teams and executives. This role is responsible for managing schedules, handling communications, organizing information, and assisting with daily business tasks. Responsibilities - Manage calendars, meetings, and appointments - Respond to emails, messages, and general inquiries - Organize files, documents, and records - Assist with data entry, research, and reporting tasks - Coordinate with team members and support daily operations - Prepare documents, presentations, and spreadsheets - Handle administrative tasks and follow-up activities - Maintain confidentiality and manage sensitive information professionally Qualifications - Experience in administrative support, customer service, or a related role - Strong communication and organizational skills - Ability to multitask and manage priorities effectively - Proficiency with email, spreadsheets, and productivity tools - Attention to detail and problem-solving abilities - Ability to work independently and remotely - Time management and task coordination skills - Professional and reliable work ethic Company Description

Role Description As one of the nation’s largest and most trusted local moving companies, College H.U.N.K.S. Hauling Junk & Moving is expanding into an exciting new long-distance military hauling division. We are seeking an experienced Dispatcher to join our Operations team and help lead daily dispatching activities across this growing service line. This role is critical in ensuring smooth, compliant, and efficient coordination of crews, shipments, and resources while delivering an exceptional client experience. What You’ll Do - Lead daily dispatch operations and ensure timely, efficient scheduling of crews and resources - Accept and manage shipments using load boards (military experience strongly preferred) - Review job requirements and assign crews based on class ratings, compliance needs, and operational capacity - Maintain ongoing communication with field Captains to support execution and service quality - Ensure all dispatch activity complies with FMCSA regulations and military rules and requirements - Manage dispatch schedules, routes, driver/vehicle assignments, and related operational processes - Analyze schedules and rates, identify gaps, and recommend adjustments or improvements - Monitor crew performance and help drive process improvements and training opportunities - Maintain strong relationships with crew members (H.U.N.K.S.), sales teams, and clients - Perform additional duties as needed to support smooth operations Qualifications - High school diploma or GED required - Minimum of 5 years’ experience in dispatching household goods and/or military shipments - Strong experience using load boards and accepting shipments - Solid understanding of shipment documentation, class ratings, and required paperwork - Knowledge of FMCSA regulations and compliance requirements - Ability to interpret operational, safety, and procedural documentation - Strong communication skills with the ability to coordinate effectively with drivers and field teams - Ability to prepare reports, correspondence, and operational documentation as needed - Strong organizational skills and ability to manage multiple priorities in a fast-paced environment - Must be legally authorized to work in the United States What success in this role looks like - Crews are dispatched accurately and on time with minimal rework or missed appointments - Load board shipments are accepted and managed efficiently with full compliance - Strong communication is maintained with field teams, resulting in smooth day-to-day execution - Documentation is complete, accurate, and compliant with FMCSA and military requirements - Issues are proactively identified and resolved before they impact service quality - Continuous improvements are recommended to strengthen efficiency and performance Work Environment & Schedule - This is a fast-paced, operations-driven role requiring real-time decision-making - May require early morning, evening, or weekend coverage depending on shipment schedules - Requires strong ability to stay organized and calm under pressure during peak dispatch periods - This is a remote position. Benefits - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Parental leave - Training & development - Vision insurance - Wellness resources

Role Description The Administrative Support Specialist is responsible for providing operational and administrative support to the Customer Operations team supporting our REIT (Real Estate Investment Trust) customer portfolio. This role serves as a critical partner in ensuring customer requests, service documentation, account maintenance, and operational workflows are executed accurately and efficiently. The ideal candidate is highly organized, detail-oriented, and customer-focused, with the ability to manage multiple priorities in a fast-paced environment. This individual thrives on keeping processes moving, maintaining accurate records, and supporting both internal teams and external customers with professionalism and urgency. What You’ll Be Doing: - Provide administrative and operational support to the Customer Operations team servicing REIT customers - Coordinate customer requests, service updates, and account maintenance activities across multiple internal systems - Create, update, and maintain customer account records, service documentation, and operational files - Monitor and track customer requests to ensure timely completion and resolution - Assist with service implementation activities, including account setup, location onboarding, and documentation management - Prepare reports, spreadsheets, and operational summaries to support customer and internal business needs - Support contract administration, service agreements, and customer-specific documentation requirements - Communicate with internal departments, vendors, and customers regarding service requests, account updates, and operational issues - Maintain organized and audit-ready customer records and supporting documentation - Assist with invoice research, service verification, and customer account inquiries as needed - Track and follow up on open tasks, ensuring deadlines and service commitments are met - Identify process improvement opportunities that enhance efficiency, accuracy, and customer satisfaction - Support special projects and operational initiatives across the Customer Operations organization Qualifications - High school diploma required; Associate’s or Bachelor’s degree in Business, Communications, or a related field preferred - 2–4 years of administrative, customer support, operations coordination, or account support experience - Strong organizational skills and exceptional attention to detail - Excellent written and verbal communication skills - Ability to manage multiple priorities and deadlines simultaneously - Strong problem-solving and follow-through abilities - Proficiency with Microsoft Office Suite, particularly Excel and Outlook - Ability to work independently while collaborating effectively across teams - Strong customer service mindset with a commitment to responsiveness and accuracy - Comfortable working within multiple systems and operational workflows Preferred Skills: - Experience supporting multi-location customer accounts - Experience within real estate, facilities management, waste management, logistics, or service-related industries - Familiarity with CRM, ERP, or customer management platforms - Experience managing documentation, service requests, and customer records in a high-volume environment - Ability to analyze information and identify operational efficiencies What’s Good to Know: - This role supports a large portfolio of REIT customers and properties across multiple locations - Fast-paced environment requiring strong organization, communication, and prioritization skills - Frequent collaboration with Customer Operations, Relationship Management, Sales, Finance, and Operations teams - Significant focus on administrative execution, customer support, and operational coordination

• Manage Ansh’s inbox, calendar, and phone calls • Act as the liaison between the CEO, team, and clients • Oversee and manage office/business administration tasks • Coordinate travel arrangements and manage vendor tasks • Contribute to projects related to design and development