Oscar Health Insurance logo
Oscar Health Insurance

Operating on the belief that healthcare is broken, Oscar Health Insurance is on a mission to reinvent and humanize the industry by combining technology, design,

Associate, Total Quality Management

Location

United States

Posted

18 days ago

Salary

$87.2K - $114.4K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Associate, Total Quality Management

Oscar Health Insurance

Role Description Hi, we're Oscar. We're hiring an Associate, Total Quality Management to join our Total Quality Management team. You will work cross-functionally with business and technical Oscar stakeholders and represent the needs and interests of the department in company-wide strategic initiatives and in solving business problems related to internal processes. Your responsibilities will include: - Leading the design, optimization, and implementation of processes/improvements/platforms to operations in support of achieving organizational goals. - Collecting and documenting business requirements, and building and managing project plans. - Documenting key project decisions, managing project governance, and applying frameworks. - Analyzing data and developing and communicating risk mitigation strategies. - Managing multiple initiatives and stakeholders simultaneously. You will report into the Associate Director, Quality. Work Location: This is a remote position, open to candidates who reside in Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Qualifications - 3+ years of work experience in operations and/or health insurance. - 2+ years of experience using data software such as Excel/Google Sheets, SQL, or other data analytics tools. - 2+ years of experience with end-to-end project management within a cross-functional environment. - 2+ years of experience in administering operational, quality, or analytics platforms, including requirements gathering, workflow documentation, vendor evaluation support, and leading User Acceptance Testing (UAT). - Experience managing, presenting, and owning stakeholder management. - 2+ years of experience with process improvement methodologies such as Lean, Six Sigma, and/or Theory of Constraints. Requirements - A bachelor's degree or 3+ years of commensurate experience (bonus points). Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

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