redesigning financial experiences for Gen Z and Millennials
Employee Relations Lead
Location
Canada
Posted
12 days ago
Salary
$95K - $110K / year
Seniority
Senior
Job Description
Employee Relations Lead
slice
• Build and scale a global employee relations function that helps managers navigate complex people challenges. • Own employee relations across global workforce and serve as the company's subject matter expert on investigations, performance management, policy interpretation, and complex employee matters. • Partner closely with managers, People Business Partners, Legal, and Operations leaders to navigate workplace investigations, performance concerns, employee complaints, accommodations, and terminations. • Play a key role in building processes, playbooks, and reporting that help scale employee relations consistently across the business. • Lead workplace investigations involving harassment, discrimination, misconduct, policy violations, grievances, and other employee concerns. • Coach managers through performance management, performance improvement plans, terminations, and difficult employee situations. • Partner with Legal and People Operations on workplace safety, accommodations, injury reporting, retaliation concerns, and compliance-related matters. • Build employee relations processes, playbooks, templates, case management practices, and reporting. • Support handbook reviews, policy updates, and policy interpretation across multiple regions. • Identify risks, improve manager capability, and strengthen employee experience using employee relations data and trends.
Job Requirements
- 4–6 years of employee relations, HR generalist, or related HR experience with significant employee relations exposure in a US environment.
- Experience managing investigations involving harassment, discrimination, misconduct, workplace complaints, and policy violations.
- Experience supporting hourly and non-exempt employee populations in warehouse, manufacturing, logistics, retail, or similar environments.
- Strong understanding of US employment law and sound judgment around when to escalate matters to legal counsel.
- Familiarity with workplace safety and OSHA-related employee relations matters, including accommodations, injury reporting, and retaliation concerns.
- Excellent written communication skills and experience creating investigation summaries, performance documentation, policies, and manager guidance.
- Experience contributing to employee handbook reviews and policy development.
- Strong relationship-building skills with the ability to influence, coach, and support leaders through complex situations.
- Comfortable operating independently, balancing competing priorities, and building processes in a growing organization.
- Data-informed mindset with the ability to identify trends, surface risks, and recommend practical solutions.
Benefits
- Flexible PTO
- Market leading medical, vision and dental insurance
- 401K matching up to 4% in the US
- Personal development & wellness reimbursement/stipend
- Weekly pizza stipend in the US (Yes, that’s a thing!)
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