• Maintain strong pipeline management with regular pacing updates, win/loss analysis, and commercial risk identification. • Ensure timely responsiveness to RFQs, customer inquiries, and commercial requests. • Escalate critical commercial issues and opportunities to manage proactively. • Proactively follow up on RFQs, purchase orders, and business opportunities. • Support pricing strategy discussions, commercial negotiations, and offer alignment. • Identify growth opportunities for parts sales, and long-term business expansion. • Build strong relationships with plant stakeholders and provide proactive support. • Support customer requirements related to engineering clarification, customized parts, and consumables. • Coordinate outage preparation activities and ensure parts availability alignment with outage schedules including customer visits and commercial engagement plans. • Establish and maintain strong relationships with buyers, sourcing teams, and department heads. • Facilitate alignment between customer procurement teams and internal execution functions. • Coordinate with fulfillment teams to improve delivery performance and customer satisfaction. • Conduct regular follow-up meetings to address sourcing and delivery challenges. • Support field activities during outages and gather technical feedback from site teams. • Maintain strong collaboration with engineering teams to support urgent customer requirements. • Support cash flow forecasting, revenue estimation, financial planning activities, PD management, delivery coordination, and warehouse-related activities. • Improve operational efficiency through digital tools and AI utilization.

Role Description As the Field Service Sales - Territory Manager, you will excel in customer service by driving the sales of new service agreements. Your responsibilities will include managing designated territories and building and nurturing customer relationships aimed at securing both immediate service requirements and long-term maintenance agreements. Qualifications - High school diploma or equivalent. - Prior sales experience. - Industry experience in power generation equipment service/sales or a similar field preferred but not mandatory. - Bachelor’s Degree: Preferably in business, marketing, engineering, or a related field. Some positions may accept equivalent experience in lieu of a degree. - Mechanical / Electrical aptitude, self-motivated. - Adequate knowledge of commercial engine products, recommended maintenance schedules, and technical experience to support service sales. - Ability to express ideas and influence others in a positive manner to accomplish work goals. - Ability to work with limited supervision and in a team atmosphere. - Experience working an assigned territory. Requirements - Engage in consistent cold calling to attract new customers, thereby increasing service sales and market share within the assigned territory, which may include engineers, contractors, utilities, and end users. - Conduct site audits, assess customer equipment technically, and prepare service-related proposals. - Maintain accurate customer call lists, opportunity pipeline, and forecasts using Customer Relationship Management (CRM) software. - Foster positive relationships with both external and internal customers by addressing their concerns promptly and providing necessary justification material when needed. - Identify and qualify sales opportunities, effectively communicate the opportunities to the executive management team. - Communicate any significant active or potential concerns to the manager and relevant parties. - Uphold a consistently positive, productive, and professional work ethic. - Demonstrate proficiency in MS Word, Excel, and PowerPoint software. - Possess excellent verbal and written communication skills. - Fulfill any additional responsibilities as assigned by the manager. Benefits - In the execution of job responsibilities, the employee will frequently engage in activities such as standing, sitting, talking, hearing, and utilizing hands and fingers to operate computer and telephone equipment. - Additionally, the employee may need to reach, stoop, climb, and kneel to gather necessary information for proposal creation. - Some lifting, ranging from light to moderate, may be required. - Ability to uphold the stress of routinely travel via vehicle or air with occasional overnight trips. Work Environment - The working environment may entail prolonged exposure to inclement weather conditions such as rain, extreme heat, or cold during customer cold calls. - Additionally, there may be periods of heightened noise levels while inspecting and operating customer equipment, as well as potential exposure to electrical shock. - Other environmental factors may include exposure to toxic or caustic chemicals, wet and/or humid conditions, vibration, and proximity to moving mechanical parts.

Enterprise Sales Lead (Health Systems) New York City, New York What we’re looking for Aviary is on a mission to empower everyone to live a long, full, and optimal life. We’re seeking an elite Enterprise Sales Lead to drive our next stage of growth by leveraging relationships with the nation’s largest health systems within a designated territory. This is an Individual Contributor (IC) role for a high-impact builder who likely began their career in healthcare consulting or advisory before spending several years closing complex deals. We have a strong preference for candidates based in New York, but we are open to remote candidates who bring a seasoned and deep "rolodex" of established health system relationships. Because this role requires deep relationship-building and navigating high-stakes negotiations, you should expect to be on-site with potential clients 30-50% of the time, especially during the later stages of a deal cycle. You must be as comfortable building a pro-forma in Excel as you are working through the "pre-implementation" gauntlet with hospital IT, Legal, and Compliance teams to get a contract signed. Responsibilities Specifically, in this role you will: - Own a Territory of Large IDNs: Lead the full sales cycle for the nation’s largest health systems, from initial opportunity identification to relationship building, negotiation, and final contracting. You will not be managing any staff. - Meet and Exceed Sales Targets: Meet and exceed sales targets, consistently driving revenue growth - Generate and Architect the Pipeline: Take total ownership of your territory’s sales plan. You are responsible for identifying and qualifying your own leads, leveraging your network and persistence to bypass gatekeepers and secure executive-level access. - Command Complex Environments: Lead complex meetings with 15+ health system stakeholders. You handle pressure with poise, think on your feet, and maintain authority while addressing technical, financial, and clinical inquiries. - Master the Pre-Implementation Process: Drive momentum beyond clinical buy-in. You are responsible for navigating the technical and administrative middle of the deal, threading the needle between IT, Integrations, Legal, and Compliance to remove blockers and secure a signature. - Own the Analytics & ROI: Build pro-formas, opportunity analyses, and ROI models in Excel for prospective partners. You interpret health system performance metrics to build transformative solutions that solve their specific financial needs. - Lead Executive Presentations and Strategy Sessions: Produce boardroom-ready proposals and decks. Every deliverable must be highly polished and tailored to the specific political and financial pressures of each health system. 30-60-90 Day Expectations in this Role We understand that building a pipeline is a new process and tough to predict. To support you, we align the early stages of this role with 1-2 critical milestones that we know set the tenor for high-quality, long-term partnerships. We acknowledge that selling to health systems takes time, so we also provide you with a warm pipeline when you first get started to help you secure early wins. First 30 Days - Onboard & Map: Deep dive into Aviary Health's clinical model, technology, and value prop. Master the technical workflow tools, including CRM, pro-forma models, and analysis tools. - Immediate Outreach: Identify your Top 20 health system targets. - Pipeline Kick-off: Leverage your existing network + other pipeline generation levers to initiate initial "discovery" conversations and begin generating net-new enterprise leads within your first month. First 60 Days - Deal Maturation: Demonstrate active pipeline growth by advancing multiple Tier-1 targets through early-stage qualification and solution design. - Master the Sales Playbook: Within your first 60 days, you will have mastered Aviary Health's sales stages and the specific milestones required to move a deal forward. You will clearly understand how to execute each step of our process, collaborating closely with health system leaders to advise them on the strategic path toward a successful collaboration. First 90 Days - Sales Progression: Show significant deal progression by moving enterprise-level deals into advanced stages of internal review and evaluation. - Playbook Execution: Execute on a repeatable playbook for your territory that prioritizes high-impact, high-probability targets and consistently generates new pipeline + existing pipeline progression. Who You Are - Proven Closer: You have a demonstrated history of executing deals with large Integrated Delivery Networks (IDNs). You can point to signed contracts and explain exactly how you navigated the political and financial hurdles to get them. - Analytical Rigor: You are a master of Excel and PowerPoint. You build your own models, spreadsheets, and decks—viewing every step of the sales funnel as a workflow you control. - Ownership Mentality: You have the grit to pivot and the street smarts to survive a complex sales cycle. - Urgency + Grace + Trustworthiness: You have a reputation for being innovative and friendly but you are a relentless executor. You know how to push toward a signature without burning the bridge. - Mission-Driven: You are drawn to Aviary because you want to drive massive clinical impact in cardiac care. Benefits - Generous PTO / sick leave / health benefits - 401(k) plan - Health and wellness stipend - Expected compensation range: $300,000 – $400,000 OTE split between base salary and variable performance bonus

• Achieve and exceed national sales goals by developing and executing strategic business plans that align with GeneDx’s broader commercial objectives. • Recruit, hire, train, and coach a high-performing team of Regional Account Executives (RAEs). Provide ongoing mentorship and professional development opportunities to support team success. • Spend significant time in the field alongside RAEs to assess needs, review objectives, and provide strategic guidance. Deliver in-the-moment coaching and feedback to continuously improve performance. • Set clear expectations and performance benchmarks for the team. Monitor results, conduct regular performance reviews, and implement corrective action plans when needed. • Manage the field sales budget responsibly, ensuring a strong return on investment for all expenditures. Analyze territory performance data to inform resource allocation and planning. • Partner closely with internal stakeholders across Marketing, Training, Market Access, Client Experience, and Health Systems teams to align field efforts and drive consistent execution. • Lead national team meetings, facilitate ongoing training sessions, and actively participate in onboarding new hires to ensure a seamless integration into the GeneDx culture and sales process. • Maintain a high level of knowledge of GeneDx’s products, competitive landscape, and market dynamics to effectively position offerings and support team strategy. • Model and promote GeneDx’s core cultural principles—embrace change, communicate openly and empathetically, act with integrity, be bold and brave, and drive forward with purpose. • Demonstrate personal agility by adjusting style and approach as needed. Commit to continuous self-development and professional learning. • Exhibit accountability, a strong work ethic, and a collaborative spirit that fosters team cohesion and shared success. • Meet expectations and deadlines for all projects, reporting, and administrative responsibilities in a timely and organized manner.