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Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.
Product Manager
Location
South Africa
Posted
24 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Product Manager
takealot.com
Role Description Takealot Group is looking for a Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact. You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works. Your responsibilities will include: - Define and drive the roadmap that powers Fulfilment Experiences, including innovating and improving back-end systems for seamless delivery execution. - Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities. - Foster a culture of continuous improvement by evolving product management practices. - Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experiences scores) to inform product decisions. - Analyse and understand project scope and core objectives through requirements workshops with stakeholders. - Conduct workshops with stakeholders to elicit detailed functional requirements and document these for engineering teams. - Work with technical leads and subject matter experts to align on the technical vision. - Coordinate cross-functional teams to deliver projects on time and within scope. - Evolve appropriate Product Management practices for a responsive, dynamic environment. - Collaborate with QA teams to review test plans and scripts. - Project management by setting timelines, driving project schedules, and leading cross-functional development teams. - Understand your target “customer” to ensure products deliver a seamless experience. - Perform user acceptance testing. Qualifications - Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering/Commerce) with at least 5 years of experience in product management, business analysis, or a related role. - Experience in an agile/iterative project management and development environment is beneficial. - Experience working on customer-facing frontends, web, and apps. - Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred. - Prior experience in web-based frontend operational system development. Requirements - Client focus: Understanding of what it takes to satisfy a variety of clients. - Execution skills: Ability to define and execute a detailed product roadmap. - Solution-oriented: Proactive and motivated to solve complex problems. - Data-driven approach: Strong analytical skills to inform decisions and measure success. - Technical acumen: Familiarity with back-end systems, APIs, and logistics execution technologies. - Stakeholder management: Exceptional organizational and communication skills. - Attention to detail: Meticulous approach to product development and documentation. - Customer advocate: Focus on improving the experience for drivers, franchise hubs, and customers. Benefits - Market-related Total Remuneration Package with full flexibility. - Remote working or hybrid working model. - Mentorship programme for learning from industry leaders. - Naspers Tech Community & Online Learning access. - Regular social events and out-of-office activities. - Staff discount on millions of products across 28 departments. - Birthday leave. - Latest tech tools for your job. - Confidential counselling, legal support, and financial guidance. - Free parking. Company Description Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.
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