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Operations Supervisor - Facility Services
Location
Philippines
Posted
15 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Operations Supervisor - Facility Services
SuperStaff
Role Description The Repair and Maintenance Supervisor leads and mentors a team of Account Managers supporting multiple clients, ensuring high-quality delivery of repair and maintenance services. The role is highly client-facing, focused on relationship management, operational excellence, and service growth across accounts. - Act as an escalation point for client concerns. - Oversee service delivery and vendor performance. - Support account growth opportunities. - Represent the company in virtual client meetings. - Collaborate closely with Sales, Accounting, Operations, and Executive Leadership to ensure strong service execution and financial performance. Qualifications - Excellent English communication (written and verbal). - Experience in Facility Management, Repair & Maintenance, or similar service industry preferred. - Background in Account Management, Client Success, or service delivery strongly preferred. - Strong leadership and people management skills. - Experience working with vendors, contractors, or service providers. - Strong computer literacy (MS Office, service platforms, virtual tools). - Comfortable leading Microsoft Teams client meetings. - Ability to manage multiple accounts in a fast-paced environment. - Sales or upselling experience. Requirements - Rotating on-call availability for after-hours support. - May handle additional projects or accounts as assigned by leadership. Benefits - HMO with 1 free dependent upon hire. - Life Insurance. - 20 PTO credits annually. - VL and SL cash conversion. - Annual Performance-Based Merit Increases and Employee Recognition. - Great Company Culture. - Career Growth and Learning. - WFH, Night Shift.
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Research Operations Coordinator
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Title: Research Operations Coordinator (CAS) Location: Posting Location - William & Mary remote type Remote Type - Hybrid locations Posting Location - William & Mary time type Full time Job Description: Job Requisition: JR101732 Research Operations Coordinator (CAS) (Open) Job Posting Title: Research Operations Coordinator (CAS) Department: CC00064 WM001 | CAS | Dean of Arts & Sciences Office Job Family: Staff - Administrative & Office Support Worker Sub-Type: Regular (benefited) Job Requisition Primary Location: Boswell Hall Rm 305 Primary Job Posting Location: Posting Location - William & Mary Job Description Summary: The Research Lab Operations Coordinator provides centralized administrative, financial, and operational support to multiple faculty-led research labs within the College of Arts & Sciences. This role serves as a key liaison between Principal Investigators (PIs), the Office of Sponsored Programs (OSP), and other administrative units across the university. 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Job Description: Required Qualifications - Bachelor’s degree or an equivalent combination of education and relevant experience. - Demonstrated experience in administrative, financial, or operational support roles. - Familiarity with grant management and sponsored programs processes. - Experience tracking budgets, processing transactions, or managing financial data with a high level of accuracy. - Proficiency in Microsoft Office Suite (Excel, Word, Outlook), including ability to manage and analyze data. - Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously. - Excellent written and verbal communication skills, with the ability to work effectively with faculty, staff, and administrative offices. - Ability to interpret and apply policies and procedures related to finance, procurement, and/or sponsored programs. - Strong attention to detail and commitment to accuracy and compliance. Preferred Qualifications - Experience working in higher education, research administration, or academic environments. - Experience working with sponsored programs, grants management, or compliance requirements. - Knowledge of pre-award and post-award grant administration processes. - Experience with financial systems, reporting tools, or enterprise systems (e.g., Workday, buyW&M, etc.). - Experience supporting multiple stakeholders or units in a shared services or centralized support model. - Experience coordinating international procurement or working with complex purchasing processes. - Familiarity with cost-share tracking, effort reporting, or payroll accounting adjustments. - Ability to develop financial reports, dashboards, or data summaries for decision-making. 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