Title: Implementation Project Manager Team: Professional Services City: Boston State: MA Job Description: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Ostro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By joining this fast-growing team, you will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful. We are hiring Implementation Project Managers to join our Client Success team. In this role, you will own complex software implementations from kickoff to go-live, acting as the main bridge between internal teams and external clients to ensure successful, on-time launches. Project lifecycles run on fast-paced 6 to 12 week timelines. What You'll Do - End-to-End Delivery: Manage software implementation projects from kickoff to go-live, coordinating cross-functionally with internal teams (Product, Sales, Support) and external clients to ensure on-time delivery - Risk Management: Proactively identify project risks and propose alternative solutions to keep timelines on track - Configuration & QA: Configure client applications using a no-code flow builder, conduct quality assurance testing prior to release, and prepare annotations for MLR/PRC regulatory submissions - Client Advisory: Maintain clear, consistent communication throughout the implementation lifecycle to guide clients through successful launches Requirements - Portfolio Management: 2 to 4 years of experience managing 5 to 10 concurrent SaaS implementations, using critical path analysis and risk management to keep projects on track - Client Management: Strong communication and organization skills used to guide clients through onboarding, manage stakeholders, and troubleshoot issues - Technical Comfort: Familiar with SaaS platforms and handling one-way system integrations Nice to Have - PMP certification or equivalent - Experience with MLR/PRC regulatory submissions and annotations in pharma or life sciences - Background in healthcare technology or a marketing agency - Experience mentoring or coaching junior project managers Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program Compensation - Base pay: $80,000 - $120,000 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-Remote #LI-Associate Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. Work Where It's Best for You Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments. Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours. We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less. Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that. Work at Veeva. Work where it's best for you. A different kind of company. A Public Benefit Corporation. Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. What sets us apart - Public Benefit Corporation - Work Anywhere - Veeva Giving - Corporate Citizenship - Employees are Shareholders - Non-Competes Public Benefit Corporation In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC). Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities. Learn More Work Anywhere Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you. We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. Read More → Veeva Giving At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment. Corporate Citizenship Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others. Employees are Shareholders Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth. Non-Competes Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

Role Description We are hiring an Implementation Manager for our IT organization in our Worcester, MA, Howell, MI office or remote work location. In this role, you will play a key role in ensuring projects (change initiatives) meet objectives by increasing customer, agent, and employee awareness, adoption, and usage. This individual will focus on the people side of change, including changes to business processes, systems, technology, job roles, and organization structures. The primary responsibility will be designing and executing change strategies that drive adoption, minimize disruption and maximize business value. Seeking a strong communicator who can synthesize complex information, craft an inspiring change narrative, and guide stakeholders toward a shared vision and successful adoption. The Implementation Manager will have to collaborate with many others in the organization to succeed. This person will act as a partner for senior leaders and executives in helping fulfill their role as change sponsor. This person may also provide direct support and coaching to all levels of managers as they help their direct reports through transitions. This is a full time, exempt position. In this role, you will: - Coordinate, develop and deliver implementation plans related to training, communication and post release support - Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative - Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan - Enhance training and communications via the application of program/project management skills that include engaging perspectives from multiple stakeholders, keeping people informed, driving to closure and/or ensuring viability of proposed solutions / methods - Design and deliver compelling communication and engagement strategies that translate change into meaningful, actionable messages and drive adoption - Organize and lead change impact awareness to stakeholders through ongoing collaboration between business, project and production management teams via participation in key meetings - Develop efforts to increase collaboration and effectiveness of all business teams - Be the “voice” for the team when needed - Partner with each business unit SME and project team to develop Audience Analysis, Training, Communication and Post-deploy Plans - Build and follow-up with business readiness pre-and post-implementation activities - Ensure enterprise technology delivery aligns with and supports business objectives by identifying BU-specific requirements through identification of needs - Optimize workflow processes and practices that impact our effectiveness for growth Qualifications - Bachelor’s Degree Required - 3+ years of Implementation/Change Management experience - Advanced business products and supporting platform knowledge - Strong experience and knowledge of change management principles, methodologies and tools - Change management certification or designation preferred - Skilled in project management approaches, tools and phases of the project lifecycle - Exceptional communication skills, both written and verbal - Ability to synthesize complex information, craft a compelling narrative, and inspire stakeholders across the organization to align around and adopt change. - Ability to cultivate strong relationships at all levels of the organization - Ability to influence others to move toward a common vision or goal - Agile and adaptable; able to work in ambiguous situations - Resilient and tenacious with a propensity to persevere - Forward-looking with a holistic approach - Organized with a natural inclination for planning strategy and tactics - Must be a team-player with the ability to work collaboratively - Acute business acumen and understanding of organizational issues and challenges Benefits - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only)

• Build vital systems relationships to sustain training infrastructure, motivate the provider • Oversee the selection and onboarding of provider agencies for PCIT training. • Develop and maintain implementation plans (including selection, readiness, capacity-building, and overcoming barriers to implementation). • Ensure compliance with all state requirements and project procedures. • Provide necessary documentation and data for required reporting. • Support PCIT International in tracking training activities and fidelity monitoring. • Facilitate accessibility of training (both online and in-person), consultation, and certification preparation. • Assist with database development and reporting as needed. • Collaborate with PCIT International to manage timelines and deliverables. • Participate in project management meetings. • Partner with project personnel, including the Executive Director, Project Director, Project Evaluator, and Expert Training Team.

Web Implementation & Content Specialist Location: USA Remote Placement Type: Temporary Salary: $28-32 Hourly We are hiring short-term contractors to support high-volume website execution across enterprise CMS platforms. This is a hands-on, production-focused role centered on content updates, page builds, intake coordination, QA/UAT, and release support. Success in this role is measured by accuracy, speed, reliability, and the ability to execute independently in a fast-moving environment. This is not a developer, strategy, or entry-level position. This role is fully remote, and candidates from all time zones are welcome to apply. What You’ll Be Doing - Build, update, and maintain web pages within enterprise CMS platforms, primarily Drupal using Lightning Builder - Execute content updates and page changes based on approved copy and designs - Translate Figma designs into functional CMS pages built to specification - Intake and organize requests from creative, content, marketing, and web teams - Create clear, actionable tickets for enhancements, fixes, and updates - Perform QA and UAT across pages, forms, components, and releases - Validate layout, functionality, links, accessibility basics, and browser behavior - Support sprint execution, backlog management, and release coordination - Ensure all work meets quality standards and delivery deadlines Required Skills & Experience - 2–3+ years of hands-on experience working within enterprise CMS platforms such as Drupal, Sitecore, or AEM - Proven experience building and maintaining pages using visual/page builders - Experience translating Figma designs into production-ready web pages - Strong QA mindset with exceptional attention to detail - Experience managing work and tickets in Jira, Asana, Azure DevOps, Monday, or similar tools - Working knowledge of HTML and CSS for troubleshooting and QA purposes - Familiarity with agile workflows, including sprints, backlogs, intake, and releases - Ability to manage multiple requests simultaneously and prioritize effectively What We Expect (Non-Negotiable) - Ability to execute independently with minimal oversight - Comfort working directly in production-level CMS environments - Strong responsiveness and adaptability when priorities shift - High standards for accuracy, quality, and launch readiness - Organized, dependable, and comfortable in a deadline-driven environment Engagement Details - Fully remote; all time zones welcome - Starting at approximately 20 hours per week, with the potential for increased hours based on responsiveness, performance, and workload - Short-term contract engagement with potential for ongoing work