Title: Director, Business Intelligence & Analytics (BIA) - USA Remote Location: Dallas United States Job Description: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. We are seeking a Director, Business Intelligence & Analytics (BIA) to report to the Vice President of Revenue Operations. This individual will establish a BI architecture and corresponding standards that promote self-service analytics while offering world-class capabilities that scale with business growth. The rapid evolution of market drivers and business growth necessitates the maturation of enabling tools and data structures that will scale effectively with the field organization's needs and deliver continuous improvements in field productivity. As the subject matter expert for Business Intelligence and Analytics, you will support and collaborate closely with field teams and operational teams, instituting leading practices for enabling and supporting business analytics by leveraging various BI tools. The Director will lead a team of Business Intelligence & Analytics Analysts and Data Quality Specialists. A heavy emphasis will be placed on developing self-service BI and dashboard capabilities, and delivering business value through the design and implementation of analytic solutions. The ideal candidate is also fluent in technology and BI applications, able to assess the current technical environment, and develop BI solutions to meet business objectives. Key Responsibilities: - Strategic Leadership: - Develop and execute a BI strategy in alignment with the company's objectives, focusing on scalable, self-service analytics and dashboard solutions. - Establish BI architecture and standards that promote information accessibility while instituting appropriate authorization safeguards. - Guide data sourcing optimization, governance, policies, security, and tools to ensure a "trusted single version of the truth" for decision-making. - Operational Excellence: - Develop/define a comprehensive set of business key performance indicators (KPIs). - Define, implement, and monitor BI infrastructure and standards; develop and manage vendor relationships for external BI toolsets. - Gather requirements, working effectively across teams to identify data gaps, aid in the creation of new/modified report prototypes, and build automated reporting solutions. - Design and document the BI model for key role personas spanning Turnitin, including sellers, sales management, executives, and operations staff. - Shape the long-term vision through documented statements of BI Strategy that also facilitate enhanced business decision-making, direct investment, and optimize field productivity. - Work side-by-side with the Business Planning & Operations group to co-develop and continuously improve business reporting and analysis. - Develop intuitive self-service business performance dashboards that encompass key metrics to support global requirements. - Audit and ensure the cleanliness/completeness of data. - Assist in the preparation of data and analysis for Quarterly Business Reviews. - Provide thought leadership and drive innovation through strategically-oriented BI design and enablement of the enterprise business intelligence portfolio. - Collaboration and Communication: - Work closely with business users, stakeholders, and broader Go-To-Market and Revenue Operations teams to translate business needs into BI initiatives. - Communicate effectively across multiple technical and non-technical business units, as well as across different geographies. - Present complex data analyses and insights to non-technical stakeholders in a clear and actionable manner. - Team Development: - Build, mentor, and manage a high-performing BI team, including data analysts, data engineers, and BI developers. - Foster a culture of innovation, continuous improvement, and data-driven decision-making within the BI team. Basic Qualifications: - Experience: - Minimum of 10 years of experience in business intelligence, data analytics, or related fields, with at least 5 years in a leadership role. - 7+ years of experience in business/revenue operations, business analytics, consulting, and/or information technology. - Proven track record implementing and/or managing self-service BI solutions. - Experience with Business Intelligence and Customer Relationship Management tools for revenue reporting and forecasting (e.g., Tableau, Power BI, Salesforce). - Fluency in working with leading data management tools, including MDM tools, ETL tools, reporting tools, and visualization tools. - Knowledge of scripting SQL, VBA, and database design is a plus. - Experience with Alteryx. - Proven ability to extract/source data from multiple data sources and integrate them into a single source view/report/dataset. - Practical experience with requirements analysis, design, development, testing, and deployment of BI solutions (End-to-End) over multiple technologies, sizes, and scales of projects. - Experience with analyzing complex data correlations with the ability to define and explore "what if" scenarios. - Skills: - Strong analytical skills, with the ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and abstract up from low-level information to a more general understanding. - Demonstrated business acumen and the ability to apply technology solutions to solve business problems. - Self-starter who can operate independently, with a demonstrated track record of success with strategic and operational matters. - Ability to lead teams across a broad set of functions and geographies to develop new ideas and creative solutions for difficult, ambiguous, and complex issues. - Strong written and verbal communication skills, with a track record of presenting to senior management. - Ability to work with management and business teams to understand their strategy, goals, and objectives, with specific experience in coordinating and leading requirement gathering sessions, and executing and fulfilling business requirements. - Ability to manage multiple competing priorities simultaneously and drive projects to completion. - Exhibits sound business judgment, a proven ability to influence others, and a proven track record of taking ownership, leading data-driven analyses, and influencing results. - Experience with complex IT environments and data centers. - Education: - Bachelor's degree in Business, Data Science, Computer Science, or a related field. A Master's degree or MBA is preferred. Preferred Qualifications: - Experience supporting education and/or nonprofit institutions. - Management or Financial Consulting background highly desired. - Experience with dbt. - Advanced degrees, certifications, or coursework in business intelligence, analytics, and data science. The expected annual base salary range for this position is: $130,350/year to $217,250/year. This position is bonus eligible. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they're only part of the value you receive in exchange for your work. Beyond compensation, you'll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You'll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life's challenges. You'll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. - Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. - Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. - Integrity: Integrity is the heartbeat of Turnitin-it is the core of our products, the way we treat each other, and how we work with our customers and vendors. - Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it's hard. - One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. - Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits - Remote First Culture - Health Care Coverage - Education Reimbursement*Competitive Paid Time Off - Self-Care Days - National Holidays - 2 Founder Days + Juneteenth Observed - Paid Volunteer Time Off - Charitable Contribution Match - Monthly Wellness or Home Office Reimbursement - Access to Employee Assistance Program (mental health platform) - Parental Leave - Retirement Plan with match/contribution Seeing Beyond the Job Ad At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time.

Role Description Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. The Business Intelligence Business Analyst focuses on building and maintaining scalable data solutions that empower teams with reliable insights. It blends analytics, data engineering, dashboard development, and cross‑functional collaboration. The role requires both technical depth and the ability to translate business needs into actionable data products. - Collaborate with team members and stakeholders to define key business metrics and gather requirements for which insights should be made available at scale. - Architect data pipelines, design, and build new dashboards for stakeholders to address their needs. - Maintain and improve existing data infrastructure and dashboards based on evolving business requirements. - Publish and maintain clear documentation to inform and educate users at scale, gather feedback to identify opportunities for improvement. - Identify ways to streamline and improve the efficiency of our data. - Implement changes to our infrastructure (optimize SQL queries and data workflows) to improve the landing time of our data. - Work with cross-functional teams to identify data needs and gaps and align on solutions. - Lead projects end-to-end, see around corners, and provide thought partnership to your team. Qualifications - 5 years of Data Analytics experience. - 5 years of experience coding in SQL. Experience in Python and/or other data scripting languages. - Experience utilizing a business intelligence visualization tool (Cognos, Tableau, Power BI, Power Automate etc.). - Experience in querying and analyzing and working with data languages and platforms to investigate large and diverse data sets. - 4 years of experience working within process management and improvement methodologies – Agile, Lean, Six Sigma, etc. - 3 years of experience utilizing and developing within a cloud environment (AWS/Azure preferred). Requirements - United States remote opportunity. - Video cameras must be used during all interviews, as well as during the initial week of orientation. - The Deadline to submit applications for this posting is July 24, 2026. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Variety of leadership and technical development academies to help build your skills and capabilities.

• Design future Circana Brainwaves for commercial growth • Translate complex business problems into well-defined processes • Deep data analysis and interpretation • Develop robust AI prompts for data synthesis and interpretation • Engage with stakeholders to ensure designs meet business needs

Role Description The Data Reporting Analyst plays a pivotal role in ensuring the timely and accurate delivery of detailed, complex reports that are crucial for business operations and contractual compliance. This role involves sourcing, compiling, interpreting, and reconciling financial, operational, and statistical data to generate key reports for senior executives, internal teams, and external clients. These reports are essential for meeting Performance Guarantees in contracts, with financial penalties tied to accuracy and deadlines. - Ensure the timely and accurate generation of internal and external reports using SQL, Power BI, and Business Objects platforms, including claims, utilization, provider panels, call center metrics, and other key data points. - Advocate for the consistency and standardization of report formats and data sources, minimizing manual efforts and improving overall process efficiency. - Execute SQL reporting universes to support audit activities and meet tight turnaround times. - Participate in the development and testing of the enterprise data warehouse to support standardized reporting efforts. - Act as the subject matter expert (SME) for client-specific reporting needs and key performance indicators (KPIs), effectively communicating complex data insights to both technical and non-technical stakeholders. - Collaborate with cross-functional teams to provide recommendations for leveraging data to enhance organizational readiness for future machine learning initiatives. - Provide timely data support and responses to client-initiated Corrective Action Plans (CAPs), ensuring corrective actions are addressed promptly and accurately. Qualifications - Bachelor’s degree in a related field preferred, or equivalent combination of education and experience. - 1-2 years of relevant experience in data reporting and analysis. - Experience within the health care insurance industry (vision experience is a plus), with knowledge of claims and eligibility systems. - Extensive experience with Microsoft Excel. - Knowledge of Power BI and Business Objects. - Strong experience with Microsoft SQL Server (Integration Services and Reporting Services) development. - Experience with application logic, file layouts, and understanding of program logic. Requirements - Compliance with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI). - Adherence to all data security guidelines established within the Company’s Privacy & Security Training Program. Benefits - Medical, dental, and paid vision coverage. - Paid time off and company holidays. - Retirement savings with employer contribution. - Employee wellness resources. - Professional development opportunities. - Flexible work arrangements. - Employee assistance programs.