Role Description We are seeking a Mid-Level DevOps Engineer with strong Microsoft 365 expertise to support and enhance our cloud and collaboration environments. This role will play a critical part in maintaining and optimising our M365 ecosystem, supporting AWS-based infrastructure, and leading key platform migration initiatives over the next 12 months. The ideal candidate is technically strong, self-motivated, and comfortable working in a collaborative environment while taking ownership of projects and operational improvements. Key Responsibilities - Microsoft 365 Administration & Support - Administer and manage Microsoft 365 environment including users, groups, enterprise applications, licensing, SSO, and SCIM provisioning - Maintain identity and access management processes - Provide ongoing operational support across the M365 ecosystem - Ensure security, compliance, and best practices are implemented - DevOps & Cloud Infrastructure - Support and optimise AWS-based infrastructure and services - Improve operational efficiency of an AWS-based AI platform - Maintain CI/CD and repository environments - Assist in system performance monitoring, reliability, and automation initiatives - Platform Migration & Consolidation Projects (Next 12 Months) - Migrate Bitwarden from self-hosted to SaaS - Lead migration from Mattermost to Microsoft Teams - Transition from Maxotel to Microsoft Teams Phone - Migrate GitLab repositories to Bitbucket - Perform configuration cleanup and optimisation of Nginx and WordPress environments - Collaboration & Documentation - Work closely with internal stakeholders and technical teams - Provide regular reporting and updates on projects and operational improvements - Maintain clear technical documentation and process records Qualifications - Approximately 5+ years of experience as a DevOps Engineer - Strong Microsoft 365 systems administration experience (users, groups, SSO, SCIM, enterprise applications, licensing, etc.) - Hands-on AWS experience - Strong troubleshooting and systems optimisation skills - Ability to work independently while being a collaborative team player - Self-motivated, proactive, and quick learner Preferred / Nice to Have - Experience with similar platforms to Maxotel and Bitwarden - Atlassian suite experience (JIRA, JSM, Confluence, Bitbucket) - Experience with VoIP and MS Teams Phone environments - Experience supporting Nginx and WordPress environments - Exposure to SaaS migration and cloud consolidation projects - Have read “The Phoenix Project” by Gene Kim Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)