• Provide brand information to key Neonatologists, Respiratory Therapists and Decision Makers • Uncover growth opportunities for the company device • Represent key hospitals to track and maintain existing contracts • Provide accurate forecasting of the planned use of the medical device • Manage the annual preventative maintenance schedule for the devices • Deliver the revenue target for the brand in the assigned territory • Ensure proper training for Respiratory Therapists and Health Care Professionals

• Critical front-line member of the Keenova Access and Reimbursement team • Provide education, training, and hands-on assistance related to access of specific products • Manage patient assistance and reimbursement support services for providers related to patient access • Coordinate with Keenova’s patient support services program representatives • Educate office staff regarding Buy/Bill products and reimbursement support services • Collaborate with external and internal customers to resolve issues related to Specialty Pharmacy • Support sales training related to product reimbursement • Use data to develop solutions to acquisition challenges. • Identify strategic areas of focus to facilitate patient access to Keenova products

Role Description The Revenue Cycle Manager is responsible for supporting the daily operations of accounts receivable and billing functions across Monte Nido’s revenue cycle processes. This role serves as a hands-on generalist within the AR team, focused on: - Resolving legacy accounts receivable balances - Correcting billing errors - Submitting and managing claims - Posting payments - Ensuring accurate reimbursement workflows The ideal candidate is detail-oriented, highly organized, and experienced in behavioral health or healthcare revenue cycle operations, with working knowledge of Kipu and Centralized Medical Documentation (CMD) systems. Qualifications - Bachelor’s degree preferred or equivalent combination of education and experience - Minimum of 3 years of healthcare revenue cycle, medical billing, or accounts receivable experience required - Experience working with behavioral health billing strongly preferred - Experience with Kipu and CMD systems preferred - Knowledge of commercial insurance billing, denials management, and payment posting processes - Strong analytical, organizational, and problem-solving skills - Ability to manage multiple priorities and work independently in a fast-paced environment - Strong attention to detail and commitment to accuracy - Proficiency with Microsoft Office, particularly Excel Requirements - Work assigned legacy accounts receivable balances to drive timely resolution and collection - Identify, research, and correct billing errors and claim discrepancies - Submit initial and corrected insurance claims utilizing Kipu and CMD systems - Follow up with payors regarding denied, rejected, or unpaid claims - Collect and organize Explanation of Benefits (EOBs) documentation - Accurately post insurance and patient payments through CMD - Reconcile payment activity and assist with identifying payment variances - Collaborate with internal departments to resolve billing and authorization issues - Maintain accurate and timely documentation of account activity and follow-up efforts - Support compliance with company policies, payor requirements, and regulatory standards - Assist with special revenue cycle projects and AR cleanup initiatives as needed Benefits - Competitive compensation - Medical, dental, and vision insurance coverage - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more!

• Ensure regional operations and logistics are efficient and effective • Analyze performance trends to identify ways to maximize results • Provide professional and courteous service to customers, regardless of circumstances • Off-load merchandise returns and assist with collections support as needed • Sit or stand, bend, push/pull, climb and reach • This position requires up to 95 % travel to customers' residences