Role Description The Revenue Cycle Manager is responsible for supporting the daily operations of accounts receivable and billing functions across Monte Nido’s revenue cycle processes. This role serves as a hands-on generalist within the AR team, focused on: - Resolving legacy accounts receivable balances - Correcting billing errors - Submitting and managing claims - Posting payments - Ensuring accurate reimbursement workflows The ideal candidate is detail-oriented, highly organized, and experienced in behavioral health or healthcare revenue cycle operations, with working knowledge of Kipu and Centralized Medical Documentation (CMD) systems. Qualifications - Bachelor’s degree preferred or equivalent combination of education and experience - Minimum of 3 years of healthcare revenue cycle, medical billing, or accounts receivable experience required - Experience working with behavioral health billing strongly preferred - Experience with Kipu and CMD systems preferred - Knowledge of commercial insurance billing, denials management, and payment posting processes - Strong analytical, organizational, and problem-solving skills - Ability to manage multiple priorities and work independently in a fast-paced environment - Strong attention to detail and commitment to accuracy - Proficiency with Microsoft Office, particularly Excel Requirements - Work assigned legacy accounts receivable balances to drive timely resolution and collection - Identify, research, and correct billing errors and claim discrepancies - Submit initial and corrected insurance claims utilizing Kipu and CMD systems - Follow up with payors regarding denied, rejected, or unpaid claims - Collect and organize Explanation of Benefits (EOBs) documentation - Accurately post insurance and patient payments through CMD - Reconcile payment activity and assist with identifying payment variances - Collaborate with internal departments to resolve billing and authorization issues - Maintain accurate and timely documentation of account activity and follow-up efforts - Support compliance with company policies, payor requirements, and regulatory standards - Assist with special revenue cycle projects and AR cleanup initiatives as needed Benefits - Competitive compensation - Medical, dental, and vision insurance coverage - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more!

• Ensure regional operations and logistics are efficient and effective • Analyze performance trends to identify ways to maximize results • Provide professional and courteous service to customers, regardless of circumstances • Off-load merchandise returns and assist with collections support as needed • Sit or stand, bend, push/pull, climb and reach • This position requires up to 95 % travel to customers' residences

• The Talent Manager is responsible for developing and executing talent strategies that support organizational growth, employee engagement, and leadership development. • This role oversees performance management, succession planning, talent acquisition, and learning and development initiatives to ensure the organization attracts, develops, and retains high-performing employees. • The Talent Manager partners closely with leadership and department managers to build a strong talent pipeline, foster a culture of continuous improvement, and align workforce capabilities with business objectives. • Design implements and executes the vision and strategy for Talent Management as set by the General Manager, Human Resources and additional leaders across the business unit. • Develops, executes on, and/or oversees the work of direct reports and other regional team members for successful completion of strategic talent initiatives including, but not limited to performance management, succession planning, talent profiles, talent assessment, coaching, competency & skills assessment and career pathing. • Partners with total rewards on joint initiatives related to job descriptions, skills/competency mapping, and career pathing. • Collaborates with corporate and manufacturing team members, BU partners, and third-party providers to design, develop, and/or curate aligned solutions. • Develops and communicates solution proposals; clearly articulates business need, approach, solutions, recommendations, and rationale. • Serves as a thought leader for talent management efforts; conducts and oversees ongoing research on industry best practices and applies as appropriate. • Provides guidance on the use of assessment instruments in support of organizational development, recruiting, talent management, and leadership development programs and initiatives. • Identifies skill and behavioral requirement and develops models and frameworks that become the target of enterprise development priorities. • Partners with the human resources department across multiple locations to mine and analyze talent and learning data to glean insights for prioritizing targeted organizational and talent management and/or development opportunities. • Partner with General Manager, Human Resources to turn research and recommendation into actional programs and/or practices • Proposes aligned approach for designing, analyzing, identifying gaps, and designing recommended solutions to address organizational needs. • Advice on the use of organizational change management best practices. • Builds and maintains strong relationships with team members, leaders, key stakeholders, and external contracts to bolster alignment with and support of organizational development and talent initiatives, serves as a role model for team members in building and maintain relationships. • Define and refine processes and procedures across the OD team for continuous improvement and ideal partner/internal customer experience. • Provide recommendations to business units regarding assessments of team members’ technical skills, professional development, and career pathing • Conduct regular 1:1s, evaluate performance, provide feedback, and complete performance reviews.

Internal Audit Manager EMPLOYEE TYPE: Permanent WORKPLACE: Hybrid LOCATION: - Arlington Heights, IL - Schaumburg, IL Job Description We are working with a fast-growing financial services company on their search for an Internal Audit Manager. This is a newly created role — the company is bringing its internal audit function in-house for the first time and this individual will lead that effort, building the function from the ground up while serving as a strategic advisor to leadership on risk and process improvement. - Schaumburg, IL (Hybrid) $130,000 – $150,000 + Bonus Responsibilities: - Design and establish the internal audit function, including the audit charter, methodology, risk assessment framework, and annual audit plan. - Conduct operational and transactional audits across underwriting, claims, compliance, premium billing, reinsurance, MGAs, TPAs, and loss reserve processes. - Assess internal controls over financial reporting under US GAAP and statutory standards; manage the Model Audit Rule (MAR) program. - Prepare audit reports and present findings to executive leadership and the audit committee. - Advise cross-functional teams on system implementations, process changes, and strategic initiatives. - Support state insurance department examinations, NAIC reviews, and external auditor coordination. - Contribute to governance frameworks, policies, and procedures that support growth and regulatory compliance. Required Qualifications: - Bachelor's degree in Accounting required; CPA or CIA strongly preferred. - 7+ years of internal audit and/or public accounting experience. - Insurance industry experience required. - Strong knowledge of statutory reporting, regulatory compliance, and internal controls over financial reporting. - Excellent communication skills with the ability to translate complex issues into clear, actionable guidance.