• Make VIPs feel extreme hospitality, and that we are trusted advisors in their card process, whether that means texting them, planning special events, meeting them one by one, delivering cards to their doorstep • Create a world where VIP requests are handled ASAP by our customer support team • Motivate VIP users to complete more trades • Educate and give fair advice on cards

• Drive market development and build strong, sustainable customer relationships to achieve sales targets • Promote, position, and execute the Abbott RDx ID product portfolio within the assigned territory • Prepare tailored proposals for customers and manage the full contract process • Monitor market trends and competitive activities and provide regular insights and reporting • Deliver product and application training to customers within the region • Represent Abbott at round tables, conferences, exhibitions, and other national and international events • Ensure accurate documentation of customer visits and sales activities in the CRM system

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The CRM Account Executive will oversee market success of ServiceNow's CRM Workflows products. You will play a leading role in engaging assigned accounts in the Manufacturing, Retail and Services territory, and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services. What you will get to do in this role: - Oversee development and growth of assigned accounts in the Manufacturing, Retail and Services territory, including development and deployment of territory resources - Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned account and/or territory. - Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across CRM product(s) and CRM multi-workflow solution(s). - Arrange and conduct initial Executive and CxO discussions and position meetings - Collaborate closely with your Solution Consulting counterpart and extended team to deliver 'art of the possible' demonstrations showcasing ServiceNow's CRM Workflows product(s) & solution(s), orchestrating relationships as required. - Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience - Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer & Industry Workflows platform - Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AE's, SC's, Leadership) and other ServiceNow Solution Areas (Creator, Employee, Technology) to deliver outcomes-based solutions to our clients and prospects. - In partnership with assigned Account Executive and Solution Consultant, present our CRM Workflows offering directly to prospects, customers, partners and at industry events and seminars - Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition - Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales - Sales process management and opportunity closure - Ongoing account management to ensure customer satisfaction and drive additional revenue streams Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor - An understanding of the CRM, CX or CSM solution-related business processes - Experience leading virtual or matrixed teams - Ability to understand broad, macro-level business IT needs for a prospective client - 6+ years of sales experience within complex software or platform solutions - Deep industry knowledge of either Retail, Business Services or Manufacturing - Experience establishing trusted relationships with current and prospective clients and other teams - Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships - Able to thrive in a fast paced, growing, deadline driven environment - Willingness to go above and beyond to win in the market against stiff competition - Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences - Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system - Excellent communication and presentation skills - Regional travel required - Fluency in German and English essential Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description Tout a commencé sous le soleil de San Diego, en Californie, en 2004, lorsqu'un ingénieur visionnaire, Fred Luddy, a vu le potentiel de transformer notre façon de travailler. Aujourd'hui, ServiceNow se présente comme un leader mondial du marché, apportant une technologie innovante améliorée par l'IA à plus de 8 100 clients, dont 85% des entreprises du Fortune 500®. Notre plateforme intelligente basée sur le nuage connecte de manière transparente les personnes, les systèmes et les processus pour permettre aux organisations de trouver des méthodes de travail plus intelligentes, plus rapides et meilleures. Mais ce n'est que le début de notre voyage. Joignez-vous à nous dans la poursuite de notre objectif de rendre le monde meilleur pour tous. ###### It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: - Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales - Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) - Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap - Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: - Candidate is required to be bi-lingual in English and French. - Candidate is required to currently reside in Montreal, Canada. - 10+ years of sales experience within software OR solutions sales organization - Experience establishing trusted relationships with current and prospective clients and other teams - Experience producing new business, negotiate deals, and maintain healthy C-Level relationships - Experience achieving sales targets - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - The ability to understand the "bigger picture" and our plans around IT - Experience promoting a customer success focus in a "win as a team" environment - Willingness to travel up to 50% Additional Information Work Personas Nous abordons notre monde du travail distribué avec flexibilité et confiance. Les profils de travail (flexible, à distance ou requis au bureau) sont des catégories attribuées aux employés de ServiceNow en fonction de la nature de leur travail et de leur lieu de travail assigné. Pour en savoir plus, cliquez ici. Pour déterminer l'éligibilité à un profil de travail, ServiceNow peut confirmer la distance entre votre résidence principale et le bureau ServiceNow le plus proche à l'aide d'un service tiers. Equal Opportunity Employer ServiceNow est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés recevront une considération pour l'emploi sans égard à la race, la couleur, la croyance, la religion, le sexe, l'orientation sexuelle, l'origine nationale ou la nationalité, l'ascendance, l'âge, le handicap, l'identité ou l'expression de genre, l'état matrimonial, le statut d'ancien combattant ou toute autre catégorie protégée par la loi. De plus, tous les candidats qualifiés ayant des antécédents d'arrestation ou de condamnation seront pris en considération pour un emploi conformément aux exigences légales. Accommodations Nous mettons tout en œuvre offrir une expérience accessible et inclusive pour tous les candidats. Si vous avez besoin d'une mesure d'adaptation raisonnable pour compléter une partie du processus de candidature ou si vous n'êtes pas en mesure d'utiliser cette candidature en ligne et que vous avez besoin d'une autre méthode pour postuler, veuillez communiquer avec globaltalentss@servicenow.com pour obtenir de l'aide. Export Control Regulations Pour les postes nécessitant l'accès à une technologie contrôlée assujettie aux règlements sur les contrôles à l'exportation, y compris les U.S. Export Administration Regulations (EAR), ServiceNow peut être tenu d'obtenir l'approbation des autorités gouvernementales en matière de contrôle des exportations pour certaines personnes. Tout emploi est subordonné à l'obtention par ServiceNow d'une licence d'exportation ou d'une autre approbation qui pourrait être requise par les autorités de contrôle des exportations compétentes. Extrait de Fortune. ©2025 Fortune Media IP Limited. Tous droits réservés. Utilisé sous licence. ###### Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.