Role Description As a Business Analyst with ProMach, you will support the success of the company by analyzing and improving processes that drive efficiency and effectiveness across the organization. You will collaborate with internal partners to improve business processes and work with the corporate technical team to implement ERP solutions. This position can be located remotely near a ProMach Division (preferably near Athens, GA or Holland, MI) and reports to the Director of Materials for the Primary Business Unit. - Support Materials & Operations Process Stabilization & Improvement: - Perform business process design and requirements definition in conjunction with functional teams. - Define and document requirements for process changes and development needs. - Process mapping, documentation and defining applicable tools to support lean operations. - Demonstrate commitment to Continuous Improvement philosophy including support of all quality, safety, productivity, and performance improvement initiatives. - Assist in operational rollouts and support, as well as ERP implementations. - Support deployment of Artificial Intelligence (AI) and automation including identifying applications, solution development, implementation, and training/adoption. - Partner with our Primary Packaging divisions to evaluate and implement best practices and ERP standards across the business unit. - Support Materials initiatives such as Cost Savings, Materials Assessment, Inventory Management and Inventory Accuracy. - Support Smartsheet Project Management implementations and user questions. - Support Materials and Aftermarket metrics including distribution and alignment with other business units across ProMach. - Build and maintain strong working relationships with key business stakeholders: - Analyze and prioritize requests by identifying existing solutions that optimally address the business needs. - Act as a liaison between functional teams and corporate technical resources for enhancements; provide functional requirements to corporate development team and perform QA testing of requested enhancements. - Provide support to ERP users and work with the corporate technical team for break fixes. Qualifications - Bachelor's degree with a concentration in Computer Information Systems, Supply Chain, and/or Business preferred. - 5+ years' related work experience. - Manufacturing industry experience. - Experience with SyteLine/Infor CloudSuite Industrial (CSI)/, or other fully integrated ERP systems, up to implementation development, testing, and support. - Ability to mine/extract data to support core business processes. - 2+ years of experience with Artificial Intelligence (AI) and automation including identifying applications, solution development, implementation, and training/adoption. - Experience with project implementation and solution engineering. - Ability to multi-task and work independently. - Excellent interpersonal and communication skills. - Strong customer service disposition and sense of professionalism. - A phenomenal teammate who works well with technical and non-technical associates. - Ability to effectively build and manage relationships and influence others. - Proven track record effectively leading business process change. - Ability to synthesize complex information and perform fact-based problem solving. - Strong planning/project management skills - ability to set and keep timelines. - Proficient exploring data and writing SQL queries. - Ability to travel at least 50%. Benefits - Open, communicative environment that fosters individual initiative. - Placement within salary range determined based on years of directly relatable experience. - Total compensation includes pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, life insurance, disability insurance, paid time off programs, retirement savings plan with a company match, and a wellness program. - No waiting period for benefits – eligible on the first day of employment.

Role Description In search of Business Analyst with minimum 3 years of experience. Must be eligible to work on W2 without sponsorship. This role combines both technical leadership and business-facing responsibilities, making it ideal for someone who can bridge the gap between IT and business teams. You’ll help design and improve how product data is managed, while also ensuring teams clearly understand requirements and deliver high-quality solutions. Qualifications - Experience: Minimum of 3 years of dedicated, hands-on experience implementing, configuring, and supporting Informatica P360 (Product 360/PIM). - Platform Expertise: - Proven expertise in Informatica P360 data modeling, web UI customization, workflow engine, reporting, and maintenance console. - Familiarity with other Informatica components (e.g., IICS, Data Quality, EDC) is a plus. - Database & Cloud: - Working knowledge of Amazon Redshift and experience with SQL query writing and performance optimization in a data warehousing environment is a plus. - Proficiency with relational databases (e.g., Oracle, SQL Server) and exposure to NoSQL databases. - Data Domain Knowledge: - Understanding of Enterprise Master Data Management (MDM) principles and best practices. - Expertise in data modeling techniques for product data (e.g., hierarchical structures, classifications, inheritance). - Technical Skills: - Proficiency in Java and/or scripting languages relevant to P360 customization. - Experience with REST/SOAP APIs and message queue technologies for real-time integration. - Soft Skills: - Exceptional consultative and communication skills, with the proven ability to bridge the gap between technical teams and non-technical business users. - Direct experience creating detailed technical specifications and managing requirements/user stories in tools like Jira or Azure DevOps. - Proven ability to lead technical teams, manage multiple priorities, and thrive in a fast-paced environment. - Strong analytical and problem-solving capabilities. - Be the kind of person who, where others see problems, you see opportunities for solutions. Requirements - Entry Level - This is a Contract position based out of Kalamazoo, MI. Benefits - The pay range for this position is $25.00 - $30.00/hr. - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Jun 5, 2026.

Role Description - Provides strategic leadership in shaping and delivering short- and long-term commercial objectives through the effective use of technology, ensuring alignment to enterprise priorities and commercial growth outcomes. - Serves as the primary IT partner to the US Commercial Operations and International Commercial Operations leadership teams, acting as a trusted advisor and strategic interface between Commercial and ITS. - Co-develops and maintains a multi-year commercial technology strategy and roadmap, ensuring alignment with commercial priorities, enterprise architecture, and evolving market needs. - Leads the demand management and portfolio shaping process across US and International Commercial Operations, ensuring initiatives are clearly defined, prioritised, and aligned to business value (e.g., revenue growth, customer impact, productivity, compliance, and risk). - Partners with Global ITS delivery and PPM teams to prioritise and sequence commercial demand, ensuring solutions are scalable, executable, and aligned to enterprise standards and ways of working. - Identifies and advances opportunities to improve commercial performance through modern digital capabilities, including CRM, omnichannel engagement, advanced analytics, automation, and AI-driven insight generation to support customer targeting and personalised engagement. - Defines and tracks business value metrics for commercial technology initiatives, ensuring benefits realisation and continuous improvement. - Establishes and operates effective governance mechanisms (e.g., steering forums, prioritisation and decision frameworks) to ensure alignment across stakeholders, manage trade-offs, and drive transparency of progress, risks, and outcomes. - Ensures commercial technology initiatives appropriately consider compliance and risk requirements (e.g., privacy, security, and applicable commercial compliance expectations), proactively identifying and mitigating risks across the portfolio. - Accountable for product ownership of the US Commercial CRM Platform (Salesforce), including ownership of the platform vision, multi-year roadmap, and capability evolution aligned to US commercial strategy and priorities. - Owns and manages the end-to-end product lifecycle for US CRM capabilities, including demand intake, backlog prioritisation, release planning, and acceptance of delivered outcomes. - Leads platform governance and stakeholder alignment for the US CRM Platform, ensuring requirements are outcome-driven and that delivered capabilities materially improve commercial effectiveness and customer engagement. - Oversees delivery execution for US CRM enhancements through the strategic delivery partner, including delivery planning, quality management, release governance, risk and issue management, and performance accountability against agreed outcomes, timelines, and service expectations. - Manages vendor performance and governance for the US CRM delivery partner, including prioritisation alignment, service performance, and continuous improvement of delivery effectiveness. - Ensures the US CRM Platform integrates effectively with the broader commercial technology ecosystem (e.g., data and analytics platforms, customer engagement capabilities), enabling a connected, data-driven commercial operating model. - Defines and drives readiness and adoption activities for major CRM capability releases, ensuring strong user adoption and sustained business impact. - Partners with International Commercial stakeholders and relevant IT teams to ensure alignment of future-state direction, including transition planning, harmonisation opportunities, and reduction of fragmentation over time. - Regularly interacts with executives and senior leaders, requiring strong influencing and communication skills to drive alignment and decision-making on matters of strategic importance. - Provides regular updates to US and International Commercial stakeholders, covering priorities, progress, value delivery, risks, and key decisions across the commercial technology portfolio and CRM platform. - Performs other related duties as assigned. Qualifications - Bachelor’s Degree; Advanced Degree preferred or an equivalent combination of education and experience. - 12+ years’ IT, Digital, or Technology leadership experience in a similar role, or an equivalent combination of education and experience. 5+ years’ experience operating at a senior management or executive level within a global organization. - Strong knowledge of the Medical Device, Life Sciences, or similarly regulated industries, with deep understanding of commercial operations, including sales, marketing, market access, and go-to-market processes. - Demonstrated experience partnering with commercial or customer-facing organizations at a global level, with a proven track record of shaping and delivering technology-enabled business outcomes that drive revenue growth, customer engagement, and commercial effectiveness. - Strong understanding of commercial technology ecosystems, including CRM platforms (e.g., Salesforce, Dynamics 365), customer engagement platforms, omnichannel capabilities, and integration with data and analytics environments. - Proven experience in defining and advancing digital commercial strategies, including application of technologies such as advanced analytics, AI-driven insights, automation, and digital engagement tools to improve customer targeting, sales effectiveness, and marketing performance. - Experience operating as a Product Owner (or equivalent) for enterprise-scale platforms, including ownership of roadmap development, backlog prioritisation, and delivery outcomes aligned to business value. - Experience overseeing delivery through third-party vendors or system integrators, including vendor governance, prioritisation alignment, performance management, and accountability for quality, timelines, and business outcomes. - Experience developing and managing technology investment cases, with strong financial acumen and the ability to prioritise initiatives based on business value, return on investment, and strategic impact. - Experience establishing and operating effective governance frameworks, including demand management, prioritisation processes, and executive-level steering mechanisms to ensure alignment between business and IT. - Experience leading or contributing to large-scale, cross-regional or global technology programmes, ensuring scalability, standardisation, and successful adoption across diverse markets. - Strong management and leadership skills with the ability to influence and align cross-functional teams in a global matrix environment, without direct authority. - Strong interpersonal skills with the ability to communicate effectively with all levels of management through diplomacy and influence, including executive-level stakeholders. - Excellent oral and written communication skills, with the ability to translate complex technical concepts into clear, business-relevant insights and actions. - Strong combination of strategic vision and practical delivery experience, with the ability to shape initiatives that are both innovative and executable. - Demonstrated ability to lead large-scale, complex change initiatives, driving results through influence, persuasion, and strong stakeholder relationships. - Strong business acumen, with the ability to connect technology decisions to measurable commercial outcomes, particularly in revenue growth, sales effectiveness, customer engagement, and productivity. - Politically astute, with the ability to navigate complex organizations and achieve results in a highly cross-functional, matrixed environment. - Demonstrated ability to assess situations quickly, establish credibility, and add value in complex and evolving environments. - Exceptional ability to co-create and collaborate effectively with IT, business leaders, and external partners to shape and deliver strategic outcomes. - Effective change agent with the ability to challenge the status quo, drive innovation, and translate vision into actionable strategies. - Strong understanding of relevant regulatory and compliance considerations impacting commercial technologies, including data privacy, data governance, and applicable industry requirements. - Experience leveraging external market insights and industry benchmarks to inform strategy and drive continuous improvement. - Awareness of cybersecurity considerations within enterprise and customer-facing platforms. Requirements - Reporting directly to the SVP Care Enablement IT Solutions. - Leading a team of 2 x Commercial Product Owners. - Some travel required for the role, but not very significant. Benefits - This position offers a comprehensive benefits package including medical, dental, and vision insurance. - A 401(k) with company match. - Paid time off. - Parental leave. - Potential for performance-based bonuses depending on company and individual performance.

• Partner with business leaders and SMEs to design manufacturing, inventory, and warehouse processes into scalable future-state Oracle Cloud solutions • Assist in discovery sessions, design workshops, and requirements gathering and validation meetings • Analyze and document business pain points and translate them into system capabilities, process changes, or automation opportunities • Create detailed business requirements, functional specifications, process maps, and user stories • Support design and configuration activities for Oracle Cloud Fusion modules including: Manufacturing Inventory Management Warehouse Management (WMS) Related supply chain modules • Work with the business to collect Use Cases for new designs, enhancements, and releases • Create test scripts, scenarios, and business process validation cases • Support phased release deployments, acquisitions, and future module rollouts • Track functional deliverables and assist in alignment across teams