Setup and Location: WFH (Ortigas, Alabang, Pampanga or Cebu) Work Schedule: 9:00 AM to 6:00 PM (AEST) | 7:00 AM to 4:00 PM (PH Time) Employment Type: Full-time Let’s Talk: If you’re thinking, “this sounds like me,” it probably is. Click apply. We can’t wait to meet you.
Operations & Engineering Systems Coordinator
Location
Philippines
Posted
13 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Operations & Engineering Systems Coordinator
Staff Domain Inc.
Role Description The client is seeking a highly organized, systems-driven Operations & Engineering Systems Coordinator to support business operations, streamline processes, and assist with technical and administrative functions. This role goes beyond a traditional Personal Assistant position — we are looking for someone who can help manage the overall business, take ownership of workflows, implement systems, support project delivery, and create structured documentation while working closely with leadership. The ideal candidate will have excellent English communication skills, along with a strong working understanding of construction engineering and drafting. Exposure to mechanical systems and HVAC is highly preferred. Key Responsibilities - Business & Operations Support - Assist in managing day-to-day business operations and executive workflows - Coordinate tasks, schedules, and priorities across multiple projects - Support timekeeping, reporting, and resource tracking - Identify inefficiencies and recommend process improvements - Act as a key support partner in helping manage and organize the business - Systems & Process Implementation - Develop, implement, and maintain business systems and workflows - Create and manage company management plans and operational procedures - Support automation and digital transformation initiatives - Ensure alignment with industry standards and internal processes - Data, Reporting & Analysis - Build and maintain Excel-based tracking tools and dashboards - Develop reports using Power BI for business insights and decision-making - Monitor KPIs and operational performance metrics - Compliance & Documentation - Assist with implementation and maintenance of: - ISO 9001 (Quality Management) - ISO 19650 (Information Management / BIM) - ISO 45001 (Occupational Health & Safety) - Create, format, and manage professional documentation including: - Policies & procedures - Reports and templates - Smart PDFs and structured documents - Technical & Project Support - Provide support to engineering and drafting teams - Coordinate documentation for construction and engineering projects - Assist in reviewing technical content and ensuring accuracy - Work with mechanical and HVAC-related documentation where applicable Qualifications - Strong proficiency in: - Microsoft Excel (advanced level) - Power BI - Experience with: - Time tracking systems and reporting - Process improvement and system implementation - Familiarity with ISO standards (ISO 9001, ISO 19650, ISO 45001) - Excellent written and spoken English communication skills (clear and professional) - Strong understanding of construction engineering and drafting concepts - Highly organized with strong attention to detail - Ability to work independently and manage multiple priorities Preferred Qualifications - Background in construction, engineering, or drafting - Experience in mechanical systems and HVAC - Familiarity with BIM processes or engineering workflows - Experience creating automated workflows or digital systems - Knowledge of project management tools or methodologies Key Attributes - Proactive and solution-oriented mindset - Strong analytical thinking and problem-solving skills - Ability to translate business needs into structured systems - Comfortable working in a fast-paced, evolving environment - Ability to take initiative and support overall business management What Success Looks Like in This Role - Efficient and well-organized business operations - Clear, structured documentation and processes in place - Reliable reporting and visibility into business performance - Improved workflow efficiency across projects - Strong support in managing both operational and technical aspects of the business Benefits - HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents) - Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary) - Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more! Let’s Talk If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.
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• Own end-to-end administration of the Atlassian Cloud stack – Jira Cloud (Software, Service Management, Work Management), Confluence Cloud, Atlassian Guard/Access, and connected marketplace apps – across a Cloud-only environment • Configure and maintain projects, boards, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and security schemes within Jira Cloud • Manage user provisioning, groups, roles, product access, SSO/SCIM, and license allocation across the Atlassian Cloud organization • Maintain Confluence Cloud spaces, templates, page hierarchies, permissions, and space governance to support knowledge management at scale • Oversee Jira Service Management Cloud queues, request types, SLAs, customer portals, and approval flows to support internal and customer-facing service operations • Design, build, and maintain Jira Cloud Automation rules, Confluence Cloud automations, and cross-product workflows that reduce manual updates and handoffs – tracking quarterly reductions in manual effort as a core measure of impact • Build and maintain integrations between Atlassian Cloud and other business systems (Slack, Microsoft Teams, Office 365, Google Workspace, GitHub, DocuSign, Salesforce, and HRIS/ITSM tools) using native Cloud connectors, REST APIs, webhooks, and low-code platforms such as Zapier, Workato, or n8n • Evaluate, install, configure, and govern Atlassian Marketplace Cloud apps – managing app lifecycle, security review, and renewals across the stack • Design and maintain dashboards, JQL-based filters, and reporting that give teams and leadership real-time visibility into priorities, workload, risks, and blockers – without manual reporting overhead • Partner with departments to map current workflows, identify bottlenecks, and design repeatable Jira and Confluence processes – establishing standard operating rhythms and onboarding new teams quickly using approved templates and configurations • Ensure the Atlassian Cloud environment adheres to security, compliance, and data governance standards – enforcing RBAC, SSO/MFA via Atlassian Guard, SCIM provisioning, audit logging, data residency, and vendor risk controls (SOC 2, DPAs) • Serve as an escalation point for platform risks, cross-system issues, and incidents – ensuring corrective actions and prevention plans are documented and implemented • Develop and maintain documentation, SOPs, configuration baselines, change logs, and best-practice guides across the Atlassian Cloud platform • Drive adoption, reduce shadow tooling, and improve operational maturity across the organization – with success measured by consistent platform usage, reduced reliance on spreadsheets and duplicate tools, and improved cycle times for priority workflows

