Role Description The Head of PMO is responsible for driving delivery excellence across the Professional Services organization by establishing and enforcing best-in-class project management standards, governance, and execution practices within a fintech environment. This role ensures that all client initiatives are delivered consistently on time, within scope, and on budget, through rigorous oversight, proactive risk management, and disciplined execution. The role partners closely with Legal, Finance, Product, Engineering, and Sales to align delivery with commercial objectives, contractual commitments, and client expectations, ensuring high-quality outcomes and sustained business value. - Continuously improve and execute the PMO vision, operating model, and governance framework in line with our business objectives. - Lead, mentor, and develop a global team of project managers and PMO analysts. - Drive a culture of accountability, transparency, and continuous improvement across the Professional Services delivery organization. - Own and enforce enterprise-wide project management standards, methodologies, and templates (e.g., kickoff, RAID, status reporting, change control). - Monitor portfolio health using structured reporting (e.g., RAG status, risk tracking, milestone performance), including escalation frameworks. - Lead PMO transformation initiatives to scale operations and improve client outcomes. - Standardize project lifecycle stages from initiation through handover to support/operations. - Establish clear success metrics (e.g., budget adherence, SOW performance, client satisfaction), including project time tracking and reporting. - Partner with Finance on project budgeting, forecasting, revenue recognition, billing, and margin tracking. - Collaborate with Legal on SOWs, MSAs, and contractual frameworks to ensure clear scope, deliverables, and risk allocation. - Oversee change control processes to manage scope changes and contractual impacts. - Provide executive-level reporting on portfolio performance, risks, and mitigation plans. - Build strong relationships across Product, Engineering, Sales, Finance, and client stakeholders. - Identify opportunities to improve delivery processes, tools, and automation. - Drive adoption of best practices, including Agile, hybrid delivery models, and data-driven reporting. - Strong focus on data-driven decision-making, including KPI frameworks and executive dashboards. Measures of success: - % of projects delivered on time and within budget. - Portfolio RAG status improvement trends. - Reduction in scope creep through effective change control. - Improvement in billing accuracy and revenue realization. - Client satisfaction (NPS or equivalent). - PMO process adoption and compliance rates. Qualifications - At least 10+ years of Project Management and/or Product Management in Capital Markets. - Proven experience leading a PMO or delivery organization within fintech, financial services, or enterprise software. - Excellent executive communication and stakeholder management, as well as cross-functional collaboration with Sales, Finance, Legal, and Product teams. - Strong understanding of the Software Development Lifecycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA. - Deep understanding of SOW-based delivery models, commercial constructs, and strong financial acumen (budgeting, forecasting, margin management). - Experience with trading and/or risk platforms implementations and cloud-based native services and SaaS offerings. Extra Credit - Graduated with an advanced degree (Masters) in a technical or business discipline with a background in project/programme management methodologies (e.g., PMP, PRINCE2). - Exposure to AI/automation or digital initiatives to improve delivery efficiency and reporting. Where You’ll Work This is a remote role, open to all who reside within Canada - with preference to candidates located in the GTA. Salary Information The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience. Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

Role Description We are looking for an experienced Digital Project Manager based in the US or Canada who has strong product management instincts and knows how to run client engagements from first conversation to final delivery. This is not a purely administrative project management role. We need someone who understands how digital products are built, can challenge requirements, run discovery, and make sure what gets shipped actually solves the right problem for the client. - Manage multiple client projects simultaneously across different industries and time zones, keeping scope, timelines, and budgets on track. - Work with clients to define project scope, deliverables, and success criteria from the very start of an engagement. - Lead the discovery phase with new clients, asking the right questions to understand their business needs before anything gets built. - Break down complex requirements into manageable iterations that the engineering team can execute against. - Own and maintain project documentation, backlogs, and roadmaps to keep everyone aligned throughout delivery. - Run Agile ceremonies including sprint planning, backlog grooming, retrospectives, and reviews. - Keep clients informed with regular, clear updates on project status, risks, and decisions. - Scope and price new engagements, contribute to project proposals, and support the presales process. - Work closely with design, engineering, and QA to make sure delivered features meet client expectations and real user needs. - Monitor project health using relevant KPIs and flag risks before they become problems. - Test completed features to verify they meet the agreed requirements before delivery. Qualifications - Bachelor's degree in Project Management, Business, or a related field. - At least 4 years of project management experience in a digital agency environment. - Hands-on experience with the presales process including writing proposals, scoping projects, and running discovery workshops. - Strong understanding of how digital products are built and a product management mindset to go with it. - Experience managing backlogs, writing user stories, and working within an Agile delivery process. - Comfort challenging client requirements and advocating for solutions that solve the actual business problem. - Proven ability to manage multiple projects and clients at the same time without dropping the ball. - Background in Web3/DeFi, fintech, healthcare, or e-commerce is a strong plus. - Familiarity with project and product management tools such as Jira, Notion, Linear, or similar. - Must be based in the United States or Canada with the ability to work across US and European time zones. - Fluent English at C1 level or above with strong written and verbal communication skills for client-facing work. - Experience working with distributed international teams across multiple countries and time zones. Core Skills - End to end project delivery in an agency setting - Client relationship management and expectation setting - Discovery, scoping, and proposal writing - Backlog management, user stories, and Agile ceremonies - Product thinking and requirements validation - Budget and timeline management - Clear communication with both technical teams and non-technical clients - Ability to work across cultures and international teams Benefits - Fully remote from anywhere in the US or Canada - Flexible working hours and an async-friendly culture Company Description pubGENIUS is a React.js + Next.js agency and Ad Tech startup building products for clients across the US and Europe. We are a global team spread across more than 15 countries. We specialize in decentralized finance (DeFi/Crypto/NFT/Blockchain), fintech, Ad Tech, and healthcare, with work in e-commerce as well. pubGENIUS is an Equal Opportunity Employer. Employment decisions are based on merit, competence, and qualifications and will not be influenced by race, age, color, gender, religion, national origin or ethnicity, veteran status, sexual orientation, marital status, gender identity, or any other legally protected status.

Role Description pubGENIUS is a React.js + Next.js agency and Ad Tech startup building products for clients across the US and Europe. We are looking for an experienced Digital Project Manager based in the US or Canada who has strong product management instincts and knows how to run client engagements from first conversation to final delivery. This is not a purely administrative project management role. We need someone who understands how digital products are built, can challenge requirements, run discovery, and make sure what gets shipped actually solves the right problem for the client. What You'll Do - Manage multiple client projects simultaneously across different industries and time zones, keeping scope, timelines, and budgets on track. - Work with clients to define project scope, deliverables, and success criteria from the very start of an engagement. - Lead the discovery phase with new clients, asking the right questions to understand their business needs before anything gets built. - Break down complex requirements into manageable iterations that the engineering team can execute against. - Own and maintain project documentation, backlogs, and roadmaps to keep everyone aligned throughout delivery. - Run Agile ceremonies including sprint planning, backlog grooming, retrospectives, and reviews. - Keep clients informed with regular, clear updates on project status, risks, and decisions. - Scope and price new engagements, contribute to project proposals, and support the presales process. - Work closely with design, engineering, and QA to make sure delivered features meet client expectations and real user needs. - Monitor project health using relevant KPIs and flag risks before they become problems. - Test completed features to verify they meet the agreed requirements before delivery. Qualifications - Bachelor's degree in Project Management, Business, or a related field. - At least 4 years of project management experience in a digital agency environment. - Hands-on experience with the presales process including writing proposals, scoping projects, and running discovery workshops. - Strong understanding of how digital products are built and a product management mindset to go with it. - Experience managing backlogs, writing user stories, and working within an Agile delivery process. - Comfort challenging client requirements and advocating for solutions that solve the actual business problem. - Proven ability to manage multiple projects and clients at the same time without dropping the ball. - Background in Web3/DeFi, fintech, healthcare, or e-commerce is a strong plus. - Familiarity with project and product management tools such as Jira, Notion, Linear, or similar. - Must be based in the United States or Canada with the ability to work across US and European time zones. - Fluent English at C1 level or above with strong written and verbal communication skills for client-facing work. - Experience working with distributed international teams across multiple countries and time zones. Core Skills - End to end project delivery in an agency setting - Client relationship management and expectation setting - Discovery, scoping, and proposal writing - Backlog management, user stories, and Agile ceremonies - Product thinking and requirements validation - Budget and timeline management - Clear communication with both technical teams and non-technical clients - Ability to work across cultures and international teams Benefits - Fully remote from anywhere in the US or Canada - Flexible working hours and an async-friendly culture Company Description pubGENIUS is an Equal Opportunity Employer. Employment decisions are based on merit, competence, and qualifications and will not be influenced by race, age, color, gender, religion, national origin or ethnicity, veteran status, sexual orientation, marital status, gender identity, or any other legally protected status.

Join our Team About this opportunity: Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Customer Project Manager (CPM) at Ericsson. In this role, you'll take charge of Fulfillment Assignment Specifications (FAS) and ensure we meet both our own high standards and those of our valuable customers. You'll be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your team, the Customer Project Manager role will drive value and benefit to our customers, as well as contributing to Ericsson's continued growth and excellence. What you will do:- Guarantee alignment between contract and delivery through pre-sales CFR.- Establish a solid project plan as an input for approval to execute, and then lead this project to success.- Cultivate relationships with customers and stakeholders to maintain alignment during execution.- Financial performance management to ensure delivery to target Unadjusted Margin.- Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards.- Oversee data accuracy to facilitate responsible and timely reporting. The skills you bring:- Consultative Skills.- Automation.- Process Management.- Negotiation.- Service Delivery Business Understanding.- Data Analytics.- Financial Acumen.- Artificial Intelligence (AI).- Customer Insights.- Ericsson Portfolio.- Stakeholder Management.- Change and Improvement Management.- Program/Project Finance Management.- Customer Relationship Building.- Project management. Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Mexico (MX) || Mexico City Req ID: 784674