Numerix

Role Description The Head of PMO is responsible for driving delivery excellence across the Professional Services organization by establishing and enforcing best-in-class project management standards, governance, and execution practices within a fintech environment. This role ensures that all client initiatives are delivered consistently on time, within scope, and on budget, through rigorous oversight, proactive risk management, and disciplined execution. The role partners closely with Legal, Finance, Product, Engineering, and Sales to align delivery with commercial objectives, contractual commitments, and client expectations, ensuring high-quality outcomes and sustained business value. - Continuously improve and execute the PMO vision, operating model, and governance framework in line with our business objectives. - Lead, mentor, and develop a global team of project managers and PMO analysts. - Drive a culture of accountability, transparency, and continuous improvement across the Professional Services delivery organization. - Own and enforce enterprise-wide project management standards, methodologies, and templates (e.g., kickoff, RAID, status reporting, change control). - Monitor portfolio health using structured reporting (e.g., RAG status, risk tracking, milestone performance), including escalation frameworks. - Lead PMO transformation initiatives to scale operations and improve client outcomes. - Standardize project lifecycle stages from initiation through handover to support/operations. - Establish clear success metrics (e.g., budget adherence, SOW performance, client satisfaction), including project time tracking and reporting. - Partner with Finance on project budgeting, forecasting, revenue recognition, billing, and margin tracking. - Collaborate with Legal on SOWs, MSAs, and contractual frameworks to ensure clear scope, deliverables, and risk allocation. - Oversee change control processes to manage scope changes and contractual impacts. - Provide executive-level reporting on portfolio performance, risks, and mitigation plans. - Build strong relationships across Product, Engineering, Sales, Finance, and client stakeholders. - Identify opportunities to improve delivery processes, tools, and automation. - Drive adoption of best practices, including Agile, hybrid delivery models, and data-driven reporting. - Strong focus on data-driven decision-making, including KPI frameworks and executive dashboards. Measures of success: - % of projects delivered on time and within budget. - Portfolio RAG status improvement trends. - Reduction in scope creep through effective change control. - Improvement in billing accuracy and revenue realization. - Client satisfaction (NPS or equivalent). - PMO process adoption and compliance rates. Qualifications - At least 10+ years of Project Management and/or Product Management in Capital Markets. - Proven experience leading a PMO or delivery organization within fintech, financial services, or enterprise software. - Excellent executive communication and stakeholder management, as well as cross-functional collaboration with Sales, Finance, Legal, and Product teams. - Strong understanding of the Software Development Lifecycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA. - Deep understanding of SOW-based delivery models, commercial constructs, and strong financial acumen (budgeting, forecasting, margin management). - Experience with trading and/or risk platforms implementations and cloud-based native services and SaaS offerings. Extra Credit - Graduated with an advanced degree (Masters) in a technical or business discipline with a background in project/programme management methodologies (e.g., PMP, PRINCE2). - Exposure to AI/automation or digital initiatives to improve delivery efficiency and reporting. Where You’ll Work This is a remote role, open to all who reside within Canada - with preference to candidates located in the GTA. Salary Information The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience. Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

• Define, design and implementation of standard operating procedures to run business operations on behalf of Numerix SaaS clients. • Perform daily monitoring activities and verification of reports for market and counterparty credit risk analytics ( i.e. MTM, Greeks, PFE, CVA, FVA, VaR etc) for front and middle office users. • Monitor alerts on the success/failure of daily runs, batch processes and market data feeds, and assist in periodic intra-day checks of the health of OneView applications, ancillary systems, processes, and data feeds to ensure operational integrity and fulfilment of SLAs. • Assist in responding to daily requests for operational support activities. • Respond to requests for technical support, application issues, and feed issues; support triage and resolution, and escalate to relevant teams when needed. • Support incident management activities in accordance with Numerix Incident Management policy, including monitoring alerts and assisting in incident resolution. • Assist in the release of OneView application updates in pre-production, including coordination of dress rehearsals and parallel runs. • Support the management and maintenance of market data documentation.

• Design and implement new features in our C++ analytics library and ensure quality by writing automated tests in Python. • Investigate reported issues with our software and fix bugs as needed. • Provide support to the client-facing teams as they win business and help our clients succeed with our products. • Maintain and improve technical documentation for internal and external use. • Continually deepen knowledge of quantitative finance and software engineering through self and assisted studies.

• Define, design, and implement standard operating procedures for business operations. • Monitor and verify accurate delivery of daily reports for market Risk and counterparty credit risk (MTM, Greeks, PFE, CVA, FVA, VaR). • Track success/failure of batch processes and market data feeds; perform intra-day health checks of OneView applications and related systems. • Provide operational support for Client’s Requirements. • Triage and resolve technical issues related to Numerix applications and data feeds; escalate as needed. • Act as Incident Manager in line with incident management policies. • Coordinate pre-production releases; including dress rehearsals and parallel runs and lead client coordination for production releases and patch deployments. • Generate internal and external service reports, including Root Cause Analysis, incidents and case statistics. • Assisting our clients (financial institutions) with our API platform for financial risk management and analytics (e.g., VaR, PFE calculations).

Since our founding in 1996, we have been at the vanguard of financial technology, providing groundbreaking expertise, quantitative analytics and software that redefine pricing and risk management in the financial markets. With the strategic acquisitions of FINCAD, PolyPaths and Kynex, Numerix has further strengthened its leadership position empowering financial institutions worldwide, to transform risk into opportunities with confidence. As a Quantitative Developer, you will contribute to the successful delivery of customer onboarding, solution implementation and application support services for both our SaaS and on-premises clients. You will work hands-on with both our clients and the product team, always striving to meet our business objectives. The financial markets in which our customers operate are dynamic and fast paced. Thus, requiring the Customer Services and Product teams to be continuously adapting to work on innovative solutions that serve our customers.  What You'll Do: - Help design complex valuation and risk solutions through customer implementation projects that include but not limited to; - Capturing and translating customer business requirements into solution specifications and designs. - Front-to-Risk systems configuration. - Systems integration/interfaces. - Workflow automation. - First line troubleshooting during QA and customer testing.   - Provide 1st class application support to our primarily Eastern Time Zone clients. - Contribute to the full lifecycle of product development working with a team of Financial Engineers, Quantitative Analysts, Solution Architects / Developers and Project Managers. - Partner closely with product engineering, product management, sales, pre-sales and support to deliver analytics solutions that meet our clients’ expectations. - Be an active contributor to change management, and to a positive, collaborative, and high performing team environment across Numerix as a whole. Measures of success:  - Customer NPS focused on application support. - Contribute to the optimisation of Professional services revenue adopting best practice throughout project implementation. - Continuous training and knowledge exchange across technical resources in PS. - Support operational efficiency in PS by logging time in NetSuite diligently. What We're Looking For: - At least 4+ years experience in financial derivatives, risk analytics and capital markets with strong understanding of quantitative finance and technology. - Some experience with risk analytics including but not limited to Historical, Monte Carlo & Scenario VaR, XVA, PFE etc., as well as In-depth familiarity with Product Structures, Curve Building, Pricing Models, Risk and Market Reference Data.   - Strong demonstration, communication, and interpersonal skills are a must. - Strong understanding of the Software Development Life-Cycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA. - Strong hands-on experience with python and/or other programming languages. - Experience with cloud-based native services and SaaS offerings. Extra Credit: - Graduated with an advanced degree (Masters) in a technical discipline, such as quantitative finance, financial engineering, mathematics, or physics.  - Worked as a consultant and/or other professional/client services teams on software implementation projects or some experience in product management.   Where You’ll Work: This is a remote role, and will consider candidates from anywhere in the USA. There is no current travel requirement for this role, but we ask that the successful candidate be flexible for potential travel opportunities. An important note on salary: The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience. Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

• Support assigned Senior Sales Executives with day‑to‑day sales operations, including: • Price quote creation. • Contract generation. • Salesforce hygiene and opportunity management. • Maintain and update Mutual Action Plans to ensure alignment and deal momentum. • Liaise cross‑functionally with Sales Operations, Legal, Deal Desk and Sales Enablement to remove roadblocks and keep deals progressing. • Track and report on KPIs such as: • Speed from quote to cash. • Opportunity completeness in Salesforce. • MAP adherence and updates.

• Help design complex valuation and risk solutions through customer implementation projects that include but not limited to; • Capturing and translating customer business requirements into solution specifications and designs. • Front-to-Risk systems configuration. • Systems integration/interfaces. • Workflow automation. • First line troubleshooting during QA and customer testing. • Provide 1st class application support to our primarily Eastern Time Zone clients. • Contribute to the full lifecycle of product development working with a team of Financial Engineers, Quantitative Analysts, Solution Architects / Developers and Project Managers. • Partner closely with product engineering, product management, sales, pre-sales and support to deliver analytics solutions that meet our clients’ expectations. • Be an active contributor to change management, and to a positive, collaborative, and high performing team environment across Numerix as a whole.