Role Description We’re looking for a Sr. Specialist, Digital Advertising to join our team. In this role, you’ll be a tactical expert in the digital advertising space, with working knowledge of advertising platforms and industry trends, and will be responsible for delivering quality analytical oversight for our client accounts in the automotive vertical. Their tactical responsibilities will directly align with company goals and key results. - Help Catalyst IQ deliver best-in-market digital advertising by continuing to diversify and enhance our digital offerings and tactical approach, with an emphasis on VIN-level vehicle products; hypothesize, test, evaluate and deliver insights and improvement recommendations. - Sit on client calls and speak confidently to their account performance, make recommendations and handle real-time questions. - Stay up to date on new industry trends and technical changes across platforms, and develop a point of view and response on behalf of Catalyst IQ. - Analyze a vast data warehouse and help to distribute key findings to Sales & Account teams to better present Catalyst IQ’s value on various accounts and dealer groups. - Provide the broader digital advertising team with the tools to improve efficiency and troubleshoot problems on the day-to-day. - Support the team with daily deliverables and ticket queues; be a resource to help navigate the tougher problems and requests from Sales/Account teams & clients. Measurements of Success - Expertise: You are on the cutting edge of our services, and you aid your team’s adoption of these services to drive results and connect task-level execution with client-level goals. - Client-First Results: Your impact is felt directly, making sure clients are happy and that performance is strong across programs and accounts. Make yourself present and reliable. Be quick to offer up solutions, recommendations and tools for others to use to continue to push Catalyst IQ’s growth. - Accuracy: You rarely make mistakes. When you do, you can proactively communicate them to your manager, own up to them, and ensure that the same mistake never happens again. - Internal Communication: In-person and across mediums, communication is handled professionally and appropriately. You are viewed as a trusted resource across teams and within the company thanks to your ability to successfully set and manage expectations. - Workload Management: Deliverables are successfully aligned with team goals, client goals and objectives; roadblocks or delays are managed appropriately and proactively. You’re able to balance big-picture projects and detail-level tasks that drive the business forward and keep the focus on client success. - Thought Leadership: You actively participate in making Catalyst IQ better – for our clients and for our teams. We can count on you to push the status quo, find innovative solutions, and promote creative thinking. Qualifications - Bachelor’s Degree in related field or equivalent experience. - Minimum 4 years of experience in digital advertising. Account management, sales or digital advertising operations experience is a major plus. - Google Ads and Google Analytics Certified. Requirements - Strong Digital Advertising expertise in the following: Search, Social Media, Display, Performance Max, CTV/OLV. - Including platform experience in: Google, Facebook, DV360, Google Analytics, Google Merchant Center, Google Tag Manager, Amazon. - Strong analytical mind with the ability to interpret digital ad campaign performance and trends, and speak to them confidently. - Heavy emphasis on mid-to-low-funnel Conversion / Lead delivery. - Proactive mindset, always looking for the next problem to solve. - Seamless collaborator and facilitator of new ideas and projects. - Confident communicator and speaker, able to articulate clearly both in a team environment and in front of clients. - Ability to organize and prioritize time and workflow in a fast-paced, demanding environment. - Ability to work independently on concurrent tasks under tight deadlines. - Quick learner with ability to apply learnings to key company goals. - Strong Microsoft Excel skills.

Requisition Number: 2362304 At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Appeals and Grievances Medical Director is responsible for ongoing clinical review and adjudication of appeals and grievances cases for UnitedHealthcare associated companies. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Performance accountabilities include: - Perform individual case review for appeals and grievances for various health plan and insurance products, which may include PPO, ASO, HMO, MAPD, and PDP. The appeals are in response to adverse determinations for medical services related to benefit design and coverage and the application of clinical criteria of medical policies - Perform Department of Insurance/Department of Managed Healthcare, and CMS regulatory responses - Communicate with UnitedHealthcare medical directors regarding appeals decision rationales, and benefit interpretations - Communicate with UnitedHealthcare Regional and Plan medical directors and network management staff regarding access, availability, network, and quality issues - Actively participate in team meetings focused on communication, feedback, problem solving, process improvement, staff training and evaluation, and the sharing of program results - Provide clinical and strategic input when participating in organizational committees, projects, and task forces What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - MD or DO with an active, unrestricted license - Board Certified in an ABMS or AOBMS specialty - No Pediatrics - 5+ years of clinical practice experience Preferred Qualifications: - 2+ years of Quality Management experience - Intermediate or higher level of proficiency with managed care - Excellent telephonic communication skills; excellent interpersonal communication skills - Excellent project management skills - Data analysis and interpretation skills - Excellent presentation skills for both clinical and non-clinical audiences. Familiarity with current medical issues and practices - Creative problem-solving skills - Basic computer skills, typing, word processing, presentation, and spreadsheet applications skills. Internet researching skills - Solid team player and team building skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $248,500.00 to $373,000.00 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

• Provide exceptional technical support to our valued customers through email and remote access. Your mission is to ensure their satisfaction and fuel their loyalty. • Document, manage, and resolve issues in our customer management system. Every case you close is a success story that strengthens our customer relationships. • Identify and escalate significant or emerging issues to our team leaders. Collaborate with the team to tackle escalated challenges. • Engage in cross-team collaboration with Quality Assurance, Operations, and Development teams to assess system and customer needs. Your insights will shape the future of our products and services. • Embrace the opportunity to participate in rotating evening and on-call coverage. You'll be the hero that ensures our customers receive top-notch support round the clock.

• Handle inbound customer calls professionally and efficiently • Guide customers through the initial claims process with clarity and empathy • Enter and maintain confidential customer information accurately • Resolve routine inquiries and escalate more complex issues when needed • Meet expectations for quality, accuracy, and productivity