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SWK Technologies logo
SWK Technologies

SWK Technologies is a leader in delivering comprehensive managed IT services and innovative technology solutions to businesses across various industries.

Service Coordinator for MSP

Location

United States

Posted

13 days ago

Salary

0

Seniority

Mid Level

Job Description

Service Coordinator for MSP

SWK Technologies

Role Description We are seeking a motivated and detail-oriented Service Coordinator for our Managed Service Provider (MSP) team to ensure seamless service delivery and exceptional client satisfaction. - Act as a liaison between clients, technicians, and management. - Coordinate service tickets and determine type of service to be performed. - Schedule tickets according to urgency. - Maintain strong client relationships and efficient operations. If you thrive in a fast-paced environment and are dedicated to supporting a dynamic team, SWK Technologies offers an excellent opportunity for your career growth. Qualifications - Experience in a service coordination, customer service, or related role, preferably within an MSP or IT services environment. - Strong organizational and multitasking abilities. - Excellent communication skills, both verbal and written. - Familiarity with ticketing systems and CRM software. - Ability to prioritize tasks and manage time effectively. - Customer-focused approach with a commitment to service excellence. Company Description SWK Technologies is a leader in delivering comprehensive managed IT services and innovative technology solutions to businesses across various industries.

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