• Directly oversee a team of 3-4 people including interviewing and hiring for replacements • Serve as team leader by assessing and developing employees through continuous training and mentoring • Oversight of direct reports, ensuring efficient management of the team and client caseload • Effective delegation and engagement, modeling leadership behaviors • Work with the Director of Medicaid Teams to conduct monthly, quarterly and annual performance reviews; address disciplinary issues when necessary • Issue Performance Improvement Plans for individual team members when appropriate and ensure appropriate follow up and evaluation for sustained improvement. • Work with the Sr Manager Medicaid Teams to evaluate team bandwidth and delegation of tasks • Learn, understand, and research both federal and state Medicaid LTC regulations & eligibility guidelines • Evaluate cases to facilitate customized eligibility planning strategies for each client • Serve as adviser on case issues so Medicaid Specialists can accurately process applications within required timelines • Resolve escalated issues arising from the Medicaid application process • Hold regular team, and individual direct report, meetings to keep staff updated on process and policy changes • Promptly respond to client questions or concerns when needed • Follow company data security policies to ensure client information is secure • Validate biweekly time cards within RIPPLING • Be proficient with company productivity tools (CRM database, Google Docs, Adobe PDF editor, online “snail mail”, etc) • Utilize tracking systems to report data-driven progress towards goals; reviews monthly productivity reports with Sr Manager Medicaid Teams • Performs other duties as assigned

• Collecting, analyzing, and evaluating clinical documentation received to determine appropriateness of clinical decisions • Adherence to regulatory and departmental timeframes for review of requests received • Responsible for the effective and sufficient support of all utilization management activities to include prospective/ pre-certification review of inpatient and outpatient medical services for medical necessity and appropriateness of setting according to established policies. • Using an established set of criteria evaluates, applies and authorizes the medical necessity of inpatient and outpatient services. Referring to medical director when unable to approve a request. • Manages the provision of cost containment services by determining the medical necessity and appropriateness of setting and treatment, and channeling to network providers. • Uses clinical knowledge and evidence based criteria to determine the medical necessity of an inpatient admission, treatment plan and goals, identified gaps, risk for readmission or complications and any barriers to discharge • Collaborates with case / disease management departments and vendors to support client contractual agreements, SLA’s, SPD’s to ensure member receives quality care • Supports quality assurance initiatives, quality indicators and performance standards following standard documentation and ERISA / URAC guidelines

• Teach live, synchronous online classes during the school day, delivering engaging presentations that challenge students, spark curiosity, and promote deep thinking. • Lead virtual classrooms of approximately 20 to 40 students by building strong relationships, using Socratic questioning, and fostering active participation and discussion. • Teach students how to think, not what to think, by prioritizing reasoning, inquiry, and perspective-taking over rote memorization or simple content delivery. • Model effective learning habits by encouraging reflection and growth, and demonstrating curiosity, professionalism, and mastery of your subject. • Use observation and student data to adjust instruction in real time, ensuring all students are supported and appropriately challenged. • Establish clear expectations for behavior and participation and maintain active supervision of students during live classes. • Secure a substitute according to WL’s substitute policy when necessary. • Plan lessons aligned to syllabus objectives, key questions, and upcoming assignments. • Prepare instructional materials and learning activities that support course goals and provide a clear progression for students. • Ensure Canvas courses are set up accurately each semester, including assignments, pacing, and curriculum materials, and take shared responsibility for maintaining that configuration. • Contribute ideas and feedback to support ongoing improvements in curriculum and instructional resources. • Grade student work in Canvas and provide timely (within 4 days), detailed, and meaningful feedback that supports student growth and learning. • Monitor student progress, attendance, and engagement, and identify students who need additional academic or organizational support. • Provide targeted interventions, host weekly office hours, communicate proactively with students and parents, and participate in IEP and 504 meetings as needed. • Communicate clearly, respectfully, and professionally with students, parents, and colleagues across email, phone, and virtual meetings. • Respond to messages and inquiries within 1 business day and consistently follow through on commitments. • Maintain accurate records related to attendance, discipline, and student needs, and follow Williamsburg Learning policies, procedures, and expectations. • Stay current on all required trainings through SafeSchools. • Participate fully in required professional development activities, including training, coaching, observations, and regular team meetings. • Engage in ongoing reflection and growth as a mentor by seeking feedback, refining practice, and deepening understanding of Williamsburg Learning’s instructional methods. • Contribute positively to the Williamsburg Learning community by collaborating with colleagues, supporting shared goals, and modeling the organization’s core values of Culture of Belonging, Right Action, and Growth.

• Provide evidence-based, short-term and longitudinal tele-therapy to Galileo patients within your state(s) of licensure, conducting targeted 30- to 45-minute sessions. • Act as the behavioral health expert within a tight-knit medical team, collaborating with primary care and specialty providers to optimize patient outcomes. • Comfortably navigate a range of clinical presentations, providing sophisticated diagnostic impressions, treatment planning, and safety planning/crisis intervention for higher-risk patients when necessary. • Utilize Galileo’s proprietary data and technology platform to track patient outcomes, streamline documentation, and optimize the delivery of care.