Role Description We are looking for a proactive and experienced Executive Business Partner to support the CFO. This role involves high-level strategic support spanning startup dynamics, DTC business operations, and finance. The successful candidate will enable effective decision-making, streamline operational workflows, and contribute to scaling efforts. This is a remote opportunity open to candidates based in Canada, offering the chance to collaborate closely with senior leadership in an entrepreneurial environment. Key Responsibilities - Own and manage the CFO’s calendar, inbox, priorities, and follow-through across multiple workstreams, ensuring high-impact items are prioritized and executed. - Act as a true execution partner, bridging communication between leadership, vendors, legal, finance, operations, and external stakeholders. - Support business operations and strategic initiatives, helping drive accountability, tracking deliverables, and ensuring projects move forward. - Coordinate vendor relationships, contracts, renewals, and support operational due diligence processes. - Assist with legal and compliance-related workflows, including contract coordination, documentation tracking, trademarks, patents, and other high-stakes processes. - Support financial operations by reviewing reports, tracking budgets, vendor pricing, invoices, and identifying inconsistencies or opportunities for optimization. - Build, maintain, and improve systems, SOPs, workflows, dashboards, and operational processes to improve efficiency and reduce executive overhead. - Leverage AI tools (Claude, ChatGPT, automation tools, AI agents) to optimize workflows, documentation, and operational execution. - Prepare meeting materials, agendas, executive briefings, and maintain accountability around follow-ups and key action items. - Support exit readiness initiatives, data rooms, and confidential documentation processes as needed. - Coordinate travel, logistics, and ad hoc executive support requests in fast-changing environments. Qualifications - 5+ years of experience supporting founders, CEOs, CFOs, COOs, or senior executives in startup, DTC, ecommerce, SaaS, or high-growth environments. - Strong experience with executive support fundamentals, including calendar management, inbox management, executive communications, and prioritization. - Experience in scaled DTC/ecommerce businesses (subscription business experience is highly preferred). - Demonstrated ability to operate as an Executive Business Partner, not solely an administrative assistant. - Strong exposure to financial processes, including budgeting, reporting, expense tracking, vendor pricing analysis, and ability to interpret P&Ls or financial data. - Experience working with legal/compliance processes, including contracts, trademarks, patents, documentation, or regulated business environments. - Familiarity with EOS / Traction methodologies (Level 10s, Rocks, Scorecards) is highly preferred. - Highly AI-native; daily use of tools such as Claude, ChatGPT, AI agents, or automation platforms to improve workflows and execution. - Advanced proficiency with tools such as Google Workspace, Slack, Notion, HubSpot, QuickBooks, CRM systems, project management platforms, and spreadsheets. - Strong analytical mindset with excellent problem-solving and process optimization skills. - Comfortable working in high-growth, ambiguous, fast-changing environments with shifting priorities. - Exceptional communication skills, discretion, ownership, and ability to maintain confidentiality. - Availability to overlap with US Mountain Time hours (within 3 hours preferred). Benefits - Competitive salary. - Ability to work remotely.

Role Description Reporting to the Director, Infrastructure Operations, the Ops Engineer III role is part of a team supporting both cloud-based and on-premises compute infrastructure running both UNIX/Linux and Windows operating systems. This specific role is highly critical to business continuity and will initially focus heavily on stabilizing, documenting, and supporting critical legacy systems that underpin platform stability and revenue generation. - Respond to alerts and participate in the change management process. - Use, extend, and enhance legacy deployment systems and modern IaC pipelines. - Independently identify areas for improvement and refactor older systems into established deployment frameworks. - Support existing and new deployments of applications and infrastructure throughout the enterprise. - Strong documentation skills are strictly required to capture institutional knowledge, create runbooks, and mentor team members. - Partner closely with Engineering peers to support deployments of both new projects and upgrades or enhancements to existing platforms. Qualifications - 6+ years hands-on UNIX/Linux system administration experience in a distributed enterprise environment. - 4+ years experience designing and implementing infrastructure as code within AWS ecosphere using Terraform. - Proven experience independently troubleshooting and supporting complex, legacy on-premise production environments and custom application stacks. - Expert level proficiency in at least one scripting (Bash, Perl, etc) and one programming language (Python, Go, Ruby, etc). - Mastery in DevOps discipline and processes supporting Continuous Delivery Tools such as CodePipeline, Jenkins, Git, Vagrant, Consul, JFrog, etc. - Experience with migrating and educating teams to newer SDLC concepts is a plus. - Mastery of system virtualization in a highly available, clustered environment, and strong familiarity with the container ecosystem. - Mastery in config automation tool sets such as AWS Config and/or SSM, Puppet, Ansible, Chef, etc. - Proficient with Jira, Confluence, and git toolset. - Hands-on experience with Agile/Scrum & Waterfall process environments. - Strong organizational skills, including the ability to respond quickly in a fast-paced environment. - Able to prioritize and manage multiple projects simultaneously in order to meet deadlines. - A security clearance or the ability to obtain a security clearance is required. Requirements - 8+ years hands-on UNIX/Linux system administration experience in a distributed enterprise environment (preferred). - 5+ years experience designing and implementing infrastructure as code within AWS ecosphere using Terraform (preferred). Benefits - Salary range: $117,500 - $170,000 USD annually. - Total compensation package is negotiable and may include annual performance bonus, ESPP, enhanced time off packages, and benefits. - Fully remote position within the U.S. - Travel requirements: Up to 10% travel. - Physical requirements: Must be able to sit for long periods and handle long periods of screen time. - Technology requirements: Reliable, high-speed internet. - This position is contingent upon satisfactory completion of a more extensive background check through the Federal Government as a Public Trust Position.

Role Description The Operations Technician will work in a fast-paced, 24/7/365 environment supporting a Lumen SLED (State, Local, Educational) customer. This customer has unique requirements and support processes. - Support 24/7/365 operations for customers. - Monitor network devices using multiple platforms, including SolarWinds and Meraki Dashboard. - Provide and maintain support services for internal teams in support of customer needs. - Create and maintain trouble tickets for break/fix incidents, customer requests, and escalations. - Basic triage and customer support. - Respond to team communications in a timely and professional manner. Qualifications - Knowledge of Cisco Meraki. - Ability to obtain and maintain Public Trust suitability for the duration of employment with Lumen. - Ability to communicate clearly with customers, Lumen support teams, and team members. - Comfortable communicating professionally via phone, email, and Microsoft Teams. - Willingness to work a shift-based schedule to support 24/7 coverage, including weekends and holidays. Requirements - Associate degree in a related field, or equivalent experience in a high-paced NOC (Network Operations Center) environment. - Foundational understanding of networking technologies aligned with entry-level Cisco and Juniper certifications. - Familiarity with tools and technologies such as Cisco, Meraki, SDWAN, circuit testing, SolarWinds, and WebHelpDesk (or similar ticketing systems). - Ability to work consultatively with others (e.g., establish rapport, ask effective questions, gather facts, present options, recommend solutions, follow up, and maintain a customer-focused approach). - Demonstrated ability to work effectively in a dynamic team environment with changing requirements and competing priorities. Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

• Serve as the CRM team's representative and liaison with all sales and marketing teams • Understand business needs and maintain ongoing communication • Support development of the overall CRM strategy • Propose tailored relationship-marketing campaign plans • Apply creative data analysis and recommend solutions • Oversee execution of relationship-marketing campaign plans • Coordinate with content teams and internal stakeholders • Produce performance reports and measure campaign effectiveness