• The Neurology TLL will engage in meaningful and strategic discussions to gather insights & share clinical information with assigned key thought leaders in the geography • Conduct substantive business discussions related to on-label product information, disease state, and general corporate overviews • Embrace a customer-centric, needs-based approach to drive strategic thought leader engagements • Coordinate thought leader engagements for senior executives at local/regional/national conferences and/or in the course of day-to-day business • Develop/maintain list of key thought leaders in the assigned geography • Assist with thought leader development • Support speaker bureau buildout efforts, including identification of potential speakers, managing logistics related to speaker trainings, providing feedback to speakers to improve presentation effectiveness in enhancing educational impact • Share with Marketing and other functional groups the insights gleaned from interactions with thought leaders • Support regional/national advisory board planning efforts, making strategic recommendations on potential thought leader participants and liaising with selected thought leaders in coordinating their participation • Ensure all interactions and activities with thought leaders adhere to company policies, industry regulations, and compliance guidelines

• Partner with the CIO to develop and execute a multi-year IT strategy aligned with Arlo Solutions’ business objectives and client service commitments. • Serve as the CIO’s operational deputy, representing the IT function in executive forums, client engagements, and governance bodies. • Translate organizational strategy into actionable roadmaps, budgets, and resource plans across all four IT domains. • Identify, assess, and recommend emerging technologies that create competitive advantage or operational efficiency. • Drive consistent, high-quality IT service delivery across all functions; establish and monitor service-level agreements and operational KPIs. • Ensure infrastructure, applications, and platforms achieve target uptime, performance, and scalability benchmarks. • Lead enterprise-wide technology program management, including portfolio prioritization and project governance. • Manage relationships with key technology vendors, service providers, and strategic partners; oversee contract performance. • Champion a security first culture; ensure all IT activities adhere to Arlo Solutions’ risk management framework. • Oversee compliance programs including NIST 800-53, CMMC, FedRAMP, and applicable federal and state regulations. • Lead incident response preparedness and direct the organization’s response during significant security events. • Report cybersecurity posture and risk exposure to the CIO, executive team, and relevant governance bodies. • Oversee the software development lifecycle, ensuring DevSecOps practices, code quality standards, and delivery velocity targets are met. • Champion agile methodologies and foster a culture of engineering excellence, continuous improvement, and innovation. • Ensure development activities align with client requirements, security standards, and Arlo Solutions’ architectural principles. • Guide the enterprise data strategy including governance, architecture, data quality, and lifecycle management. • Oversee development and responsible deployment of AI/ML capabilities that deliver business value and comply with ethical and regulatory standards. • Promote a data-literate culture across the organization; champion self-service analytics and evidence-based decision making. • Lead, coach, and develop four functional managers; foster accountability, psychological safety, and high performance across their teams. • Drive workforce planning, hiring, onboarding, and retention strategies to build a diverse and skilled IT organization. • Establish a culture of professional development, continuous learning, and career progression within IT. • Own the IT operating and capital budget across all four domains; ensure fiscal accountability and value optimization. • Lead annual budget planning cycles in coordination with Finance; provide quarterly forecast updates and variance analysis. • Identify opportunities to optimize technology spend through consolidation, modernization, and cloud strategies.

• Provide strategic leadership and operational oversight to a national team of zone access managers (ZAMs) • Ensure patient access to company products by developing and executing access and reimbursement strategies • Educate healthcare providers (HCPs) on coverage and coding • Resolve access barriers within a complex healthcare landscape • Serve as a key subject matter expert on the payer landscape • Collaborate cross-functionally with internal stakeholders to align field activities with overall brand and business objectives • Hire, train, and develop a high performing ZAM team • Maintain deep expertise in the dynamic regional and local access and payer landscape

• Set and drive enterprise-wide strategy for the future of immigration law practice, aligning innovation, technology, and professionalism with AILA's strategic priorities. • Identify emerging trends — including AI, legal technology, and government digitization — and translate them into organizational action across products, services, and member engagement. • Lead cross-functional execution through influence and alignment, partnering with Technology, Marketing, Education, and other teams to deliver integrated, scalable solutions. • Serve as AILA's external voice on the future of legal practice, representing the organization at conferences and industry forums and elevating its thought leadership on innovation and ethics. • Develop and publish original articles, special reports, newsletters, and practice resources — including the AILA Ethics Compendium, Practice Pulse, and Futures Report. • Design and deliver legal education programs on ethics, practice management, AI, well-being, and career development for national and chapter conferences. • Manage internal and external contributors; align content with organizational priorities; develop faculty and speaker pipelines. • Lead the Center's innovation agenda, including evaluation of legal technology tools, AI applications in immigration practice, and emerging models of legal service delivery. • Oversee the Innovation & Technology Committee and lead the AILA Futures initiative, translating long-range research into actionable member guidance. • Monitor AI regulation, data privacy, cybersecurity, and government digitization developments relevant to immigration practitioners. • Provide expert guidance to members on legal ethics, law firm management, technology adoption, and career development in immigration practice. • Engage proactively with AILA leaders, chapters, sections, and members to surface pain points and ensure member needs inform Center priorities. • Lead and develop a team of 2–4 direct reports, setting clear expectations, providing coaching, and aligning team efforts with organizational priorities. • Develop and manage the annual budget for the Center, ensuring effective resource allocation and reporting on key performance outcomes.