Job Closed

This listing is no longer active.

LHH (Global) logo
LHH (Global)

LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH makes talent your competitive edge. We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide. LHH is an Equal Opportunity Employer / Veterans / Disabled.

Candidate Care Specialist

Location

United States

Posted

44 days ago

Salary

$25 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Candidate Care Specialist

LHH (Global)

Role Description The Candidate Care Specialist at LHH serves as the primary contact for candidates, embodying the company’s image and values. This role entails collaborating with delivery management and offering support to internal teams like consultants and leaders, handling candidate-related administrative tasks. Their work is instrumental in maintaining high-quality service and seamless internal and external communications. In this role you can expect to: - Provide Inbound and Outbound Customer Service Support to candidates using phone, email, and chat, including answering queries, giving job search guidance, basic technical support, and initiating calls to engage with candidates. - Provide administrative customer service support with tasks such as pausing programs, booking office reservations, handling career assessments, and other similar tasks. - Serve as a first point of contact for candidates, resolving issues by coordinating with or routing candidates to teams like IT, Candidate Onboarding, Career Coaches, and Candidate Engagement. - Serve as a subject matter expert on LHH Career Transition services, including LHH Career Studio and resources, LHH Career Coaching, and recruiting services through LHH Recruitment Solutions. - Advise and guide candidates on best practices for job search, including how to use LHH resources for various professional goals. - Ensure availability for scheduled shifts and balance workload in collaboration with leaders and peers. - Embody and reinforce LHH's positive brand image by adhering to established protocols and ensuring all interactions align with LHH's standards. Qualifications - At least 2 years in a professional, virtual contact center or similar environment with proven success. - Must have access to reliable internet for effective virtual engagement and communication. - Expertise in Microsoft Office, Zoom, Salesforce.com, Zendesk, Jira, Salesforce Service Cloud, ServiceNow, or similar platforms. - Familiarity with cloud-based phone systems such as Five9. - Capable of interpreting complex or unclear information to determine necessary actions for customer inquiries. - A self-starter able to work autonomously across all organizational levels, adaptable to changing processes and priorities. - Fluency in French Canadian or Spanish is preferred but not mandatory. Requirements - Customer Satisfaction of 4.0+ out of 5.0 - Product Knowledge of 4.0+ out of 5.0 - Email Case First Response SLA of 1 day or less - Email Case Resolution of 2 days or less - Exceptional product knowledge - Demonstration of call handling and flow techniques - Additional contact center KPIs Benefits - Growth opportunities within a human resources global leader. - We prioritize learning to stay agile in an increasingly competitive business environment. - We foster an open-minded environment where people spark new ideas and explore alternatives. - This is a part-time, variable hourly position. Expected hours of work are 4-6 hours per day, subject to change per business needs. - Working days are Monday-Friday, with exceptions for major US holidays. - Compensation: $25.00 per hour, placement determined based on geographic location, experience, and other compensatory factors. - Benefits offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. - Associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Related Categories

Related Job Pages

More Therapist Jobs

FamilyWell Health logo

Therapist Roles

FamilyWell Health

Exceptional behavioral health services for pregnant & postpartum patients. (We're hiring!)

Therapist44 days ago
Full TimeRemoteTeam 11-50Since 2022H1B No Sponsor

• connect with passionate clinicians • support women's mental health • enhance access to high-quality mental health services

United States
Mundipharma logo

Product Specialist – Rescue Therapy

Mundipharma

Where care and collaboration meet, to make a difference when it matters most.

Therapist44 days ago
Full TimeRemoteTeam 1,001-5,000Since 1952H1B No Sponsor

• Build a sustainable network in the field of rescue therapy, such as addiction treatment clinics, harm reduction, medical centers and pharmacies • Establishment of long-term partnerships and identification of new stakeholders • Implementing a strategy that aligns with the company's goals and the needs of the healthcare professionals and patients • Deliver company approved product- and therapy area-related promotional materials and activities • Independent planning, organization and implementation of promotional events • Market and competition analysis for the development of strategies and measures • Participation in and representation of the company at regional and national congresses • Development of an industry analysis to manage activities, investments and performance • Conception and implementation of a development strategy per region • Coordination of measures for the hospital listing of the products • Development of partnerships with key customers of public and private key accounts • Analysis of sales results in connection with commercial efficiency (SFE), to make strategic decisions

Austria
€3.4K / month
Shift Collab logo

Maple Therapist, Bilingual

Shift Collab

Great therapy. Better humans.

Therapist44 days ago
ContractRemoteTeam 51-200Since 2016H1B No Sponsor

• Through the Maple platform, you'll deliver two types of sessions each week, for a total of 12 hours of availability: - On-Demand Sessions: Pick up sessions between 8:00 a.m. and 8:00 p.m. EST, seven days a week, for up to 6 hours per week based on demand. Clients connect with you when they need support and you show up ready. - Scheduled Sessions: Allocate 6 hours per week in the Maple calendar so clients can book directly through the app at a day and time that works for them. • You'll support clients across a range of presenting concerns, including mood disorders, perfectionism, imposter syndrome, work or school stress, and life transitions.

Canada

Role Description We are seeking a compassionate, qualified Child Therapist to provide therapeutic support to children and adolescents experiencing emotional and behavioral challenges. The ideal candidate will be experienced in using age-appropriate therapeutic techniques to help young clients process trauma, improve coping skills, and support their mental and emotional growth. - Conduct psychological assessments and evaluations to understand the mental health needs of children. - Develop and implement individualized treatment plans based on evidence-based practices. - Provide individual therapy for children dealing with issues such as anxiety, depression, trauma, grief, ADHD, behavioral disorders, and family conflict. - Collaborate with families, caregivers, teachers, and other professionals to ensure coordinated care. - Educate parents and caregivers on strategies to support the child’s therapy goals at home and school. - Maintain accurate and confidential client records in compliance with ethical and legal standards. - Monitor and evaluate client progress, adjusting treatment plans as necessary. - Participate in multidisciplinary team meetings, supervision, and ongoing professional development. Qualifications - Master's degree in Psychology, Counseling, Social Work, or a related field. - Licensure (e.g., LCSW, LMFT, LPC) in Virginia. - Specialized training or certification in child/adolescent therapy (e.g., play therapy, CBT, trauma-focused therapy) is preferred. - Minimum of 1–2 years of experience working with children and families in a clinical setting. - Excellent communication, empathy, and problem-solving skills. - Ability to build trust and rapport with children of varying ages, socioeconomic backgrounds, and developmental stages.

United States
Job Closed