Role Description Home Hospice & Palliative Care is seeking a compassionate, organized, and dependable Medical Virtual Assistant to join our growing team. This role is critical in supporting hospice intake operations, managing high-volume communications, and providing exceptional service to patients, families, referral sources, and healthcare professionals. We are looking for someone who can onboard quickly and effectively due to an urgent staffing need. The ideal candidate is comfortable working in a hospice environment, capable of handling emotionally sensitive conversations, and experienced in healthcare administration, patient intake, and insurance verification. Key Responsibilities - Handle high-volume inbound and outbound phone calls professionally and efficiently - Conduct patient intake and collect required demographic, medical, and referral information - Verify insurance eligibility and benefits - Route calls, messages, and requests to the appropriate family members, clinicians, or departments - Manage and prioritize urgent communication needs - Coordinate with referral sources, patients, families, and healthcare providers - Document all communications accurately within the EMR system - Assist with hospice admission workflows and intake coordination - Maintain confidentiality and HIPAA compliance at all times - Provide weekend coverage when needed Qualifications - Previous healthcare, hospice, home health, medical office, or medical virtual assistant experience - Strong communication and customer service skills - Experience handling high-volume inbound and outbound calls - Experience with patient intake and insurance eligibility verification - Ability to remain calm, professional, and compassionate during emotionally sensitive situations - Strong multitasking, organizational, and time-management skills - Reliable internet connection and quiet professional work environment - Detail-oriented, dependable, adaptable, and proactive Preferred Qualifications - Nursing background strongly preferred - Hospice or palliative care experience preferred - Experience using Axxess EMR - Familiarity with Salesforce, Slack, WhatsApp, Skype, and similar communication platforms Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Stable full-time opportunity - Meaningful work supporting patients and families during critical moments - Growth opportunities as the organization expands - Potential future opportunities for part-time, weekend, and night-shift support roles - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Title: Patient Intake Specialist Location: Remote, US Work Type: Remote, Full Tim Job Description: Upstream Rehabilitation is looking for a Patient Intake Specialist to join our team Build Your Career with Us! Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. The Role: Join the Upstream Rehabilitation team and make a meaningful impact on patients’ lives every day. As a Patient Intake Specialist, you’ll play a key role in helping patients access the care they need; coordinating referrals, gathering important information, and scheduling appointments with the right clinic for therapy or functional testing. You’ll be part of a team that’s dedicated to delivering a seamless, supportive experience for every patient. What You’ll Do: - Help patients get the care they need by scheduling evaluations, treatments, and specialized testing (like FCEs) quickly and accurately. - Review referrals and medical documentation to make sure every appointment is set up for success. - Match patients to the right clinic or specialist using internal tools, ensuring the best fit for their care needs. - Serve as a key point of contact for case managers, attorneys, and other partners; keeping communication clear, timely, and tailored to their preferences. - Keep a pulse on scheduling activity by monitoring reports and identifying trends or issues, then partnering with your team to find solutions. - Build strong, lasting relationships with clinics and referral partners to support a seamless patient experience. - Stay organized and proactive, tracking outreach, resolving scheduling challenges, and helping the team meet its goals. - Other projects and duties as assigned. Who You Are: - High school diploma or equivalent - Experience helping customers or patients in a phone-based or fast-paced environment - Strong communication and relationship-building skills - Ability to stay organized, multitask, and problem-solve with a calm, professional approach - Comfortable using Microsoft Office and learning new systems and tools. Nice to Haves: - Familiarity with Upstream’s services. Why You’ll Love Working Here - The chance to directly shape our organization’s growth by hiring the talent that drives our mission. - Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership. - A collaborative team environment where your ideas are valued. - Competitive compensation, comprehensive benefits, and ongoing professional development. Benefit Offerings: - Annual paid Charity Day to give back to a cause meaningful to you - 100% employer paid medical health insurance premium option available - Dental and Vision insurance - 401(k) with company match - Generous PTO and paid holidays - Supportive team and leadership invested in your success A Better Place to Build Your Career Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities. Our corporate teams are critical to Upstream’s success—and to the culture that makes this a great place to work. You’ll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact. Salary Range: $15.00 - $18.00/hour

Title: Front Desk Receptionist - Part Time - Bilingual Spanish Location: Hialeah United States Job Type: Part Time Job Description: America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. For more details about America's Best, visit AmericasBest.com. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we’re closed! What would you do? – The Specifics - Ensures high quality customer service while following all safety protocols. - Ensures a smooth flow of customers through the store. - Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. - Processes and understands managed care plans while obtaining document information from the insurance company as needed. - Provides customers basic and accurate information. - Schedules and confirms appointments, follow-up visits and classes. - Files all patient records daily and pulls patient files for the next day's appointments. - Checks order status and notifies customers when orders are in or of any delays. - Keeps reception area tidy and presentable with all necessary materials. - Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. - Participates in regularly scheduled mandatory communication meetings. Qualifications Are you the right fit? – The Suitable Talent - Fluent in reading and speaking both English and Spanish. - Experience as a Receptionist, Front Office Representative or similar role preferred but not required. - 0-2 years related experience or training preferred. - Experience handling multiple phone lines preferred. - Strong customer service skills required - Strong organizational skills required Education: High School Diploma or equivalent. Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.  Our Benefits Include: - 401k retirement savings with company match and stock purchase plan - Paid sick time - Parental leave - Employee eyewear discount - College scholarship program Focus on Professional Growth and Career Fulfillment: - Training programs available - Access to educational courses - Emphasis on internal promotions and career advancement At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Title: Jr. Production Assistant - Remote Operations Location: Atlanta United States Job TypeFull time Job IdR000105850 Hybrid Job Description: Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Jr. Production Assistant Program in Atlanta As a Jr. Production Assistant, you will gain hands-on experience in various aspects of the Production & Technical Operations group and work across WBD brands. This is a unique, unparalleled chance to see how this group collaborates in a 360-degree view. You will be assigned to a home base team where you spend the majority of your time, but you'll also have opportunities for hands-on learning in many different Production & Technical Operations departments - seeing how we create world-class content and contribute to it yourself. This is a unique opportunity for job shadowing and training so you can develop your skills in a real-world, live broadcast setting. Our team plays a critical role in shaping the future of media and sports. We are looking for a motivated and enthusiastic candidate to join us in this exciting journey. The Production & Technical Operations team's goals are to provide high-quality service to all our stakeholders, deliver cutting-edge studio solutions, and be a talent destination with an equitable culture. We also like to have a bit of fun, and we want you to be a part of it. This is a 12 month program starting in July 2026. Candidates must be located in the Atlanta area. Full time hours are based on sports studio productions and sports broadcast schedules which means they could include weekend, nights, holidays, and possible overtime. Each Jr. Production Assistant will have a Home Base Team they are assigned to. The Home Base Team for this position is Remote Operations. With this Remote Operations team, you will: - Assist with the planning and execution of WBD Sports productions under the direction of the Technical Operations Managers - Collaborate with Production Management and Remote Operations teams - Ensure efficient and successful logistic planning for all required facilities, rental equipment and WBD owned assets - Help manage inventory of WBD-owned gear at various locations - Physically help organize/palletize any gear needing to ship out while in the office or out remotely - Create and track work orders in MediaPulse software - Must be a team player who is highly organized, a strong communicator, efficient, and able to multi-task You will learn the following Production & Technical Operations functions: Studio Production - You will learn how the live, on-set team works together, including camera operations, teleprompter, video, studio lighting, scenic design & fabrication, and floor direction - These essential positions work together like a well-oiled machine to deliver the live broadcast experience to our viewers Technical Operations: You will see the latest technology up close, shadowing the team that handles: - Live playout (don't worry, you'll learn what that means!) - VR/XR (yep, just like video games) - Remote operations (these are the people who take our productions on the road) - Graphics - Technical direction - Audio - Technical management Production Operations: You will study with the best - those who are the glue that binds our group together - in: - Crewing (the folks who manage and schedule our talented team) - Production management (it's all in the details) - Business operations (financials, reporting and payroll) - Tech training (we're always learning something new and developing our talent) Your Role Accountabilities - Optimize this opportunity by being a great student: someone who is curious and willing to learn, observes thoughtfully and isn't afraid to ask questions - Work closely with our staff instructors to ensure your learning stays on course - Support the Production & Technical Operations teams in day-to-day administrative and production tasks as needed - Stay current with all suggested courses to elevate your learning process - Commit to this 12-month program with opportunities to apply for a full-time position Qualifications & Experience This opportunity is a good fit for candidates who want to pursue a career in live production but need to learn more. - Ages 18+ - High school diploma/GED preferred - Based in Atlanta area - Able to work full time hours which may include weekend, nights, holidays, and possible overtime, due to sports broadcast schedules - 1-3 years work experience (includes internships and volunteering) - Strong written and verbal communication skills - Tech savvy; strong with computers and Microsoft Office Suite (Outlook, Word, Excel) with the ability to learn other technology platforms - Exceptional organizational skills and attention to detail - Ability to work both independently and collaboratively on a team and in a live, fast-paced environment - you're not intimidated by things moving quickly and thinking on your feet - Creative thinking and problem-solving skills - Passion for media, entertainment, sports, and television production Candidates who do not feel they have all the qualifications or are not confident should still apply. We want to hear from you if you are passionate, looking for someone to give you a chance, and committed to working toward your professional future. How We Get Things Done… Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.