Role Description The Account Manager will serve as a strategic partner to TRUFF’s retail customers, responsible for managing day-to-day sales operations while driving growth and building strong distributor and broker relationships. This role will lead account planning, promotional execution, and trade spend management, ensuring that TRUFF’s strategies are executed effectively at retail. The Account Manager will also be responsible for business development, including developing and executing sales strategies, and creating and nurturing customer relationships across the Grocery/MULO/Natural Channel. - Build annual account plans (revenue, distribution, promo targets) aligned to growth goals for accounts. - Forecast volume, promo lift, and trade needs with accuracy. - Define KPIs and tracking to drive execution. - Own day-to-day customer relationships and sell-in (new items, packaging, innovation). - Develop and maintain strategic long-term, value crafting relationships with customers to accomplish organic growth and long-term company objectives. - Execute promo calendars and in-store activation with Marketing/Trade. - Coordinate cross-functionally to meet customer deadlines. - Use syndicated/retailer insights and category trends to inform plans. - Expand distribution, win secondary placements, and drive incremental volume. - Manage National and Distributor Trade Show management and execution. - Deliver data-driven sell stories/category reviews; represent TRUFF at key meetings and events. - Lead broker partner relationships to maximize results. - Manage trade budgets for ROI; track deductions, promo efficiency, and sales. - Analyze market potential, problems, and opportunities for attention and outline action plans for their attainments. - Forecast sales and promotions for specific accounts on existing and new products on a monthly basis. - Anticipate forecast/relationship risks; propose mitigations. - Ensure compliance with customer terms, contracts, and promo guidelines. - Monitor execution across supply chain/retail and resolve issues fast. Qualifications - 3-5 years of progressive sales experience in CPG, ideally within Food & Beverage, managing regional grocery/natural channel accounts. - Strong understanding of retail customer dynamics, promotional strategy, and trade spend management. - Experience working with and managing brokers, and direct retailers (small and large). - Track record of managing and growing accounts in small/medium sized fast-scaling brands. - Proficiency in syndicated data tools (Nielsen/IRI/SPINS) and retailer-specific portals. - Experience managing customer-specific P&L and delivering against ambitious revenue targets. - Possess excellent interpersonal, listening, verbal, presentation, attention to detail and written communication skills. - Ability to organize and manage time efficiently and effectively. - Self-starter who thrives in a multi-tasking role. - Willingness to learn and accept direction and guidance in a professional manner. - Goal ownership oriented and open to coaching to optimize individual and company performance. - Focused on organizational goals, understands the importance of blending into teams and supporting strong morale and sense of purpose within the team. - Ability to travel 15-20%. Benefits - Performance Bonus - Equity Incentive Plan - Comprehensive Health, Dental, Vision & Life Insurance - 401(k) with 3% company match - Generous PTO, Sick Time, Holidays & Parental Leave - Wellness, Internet & Cell Phone Stipends - Company-provided Laptop

• Serve as the trusted, dedicated point of contact for a high-net-worth aircraft owner owning all communication, account activity, and operational coordination • Anticipate client needs and lifestyle preferences. The client should rarely have to ask • Resolve issues with urgency and ownership; the client hears a solution, not an explanation of process • Coordinate all facets of trip logistics including catering, FBO selection, ground transportation, cabin setup, slot availability, and overflight permits as applicable • Stay informed on trip schedules and aircraft status to serve as a credible, knowledgeable liaison between the client and operations • Communicate changes or disruptions proactively, with context and a clear path forward • Review invoices and billing statements for accuracy before client delivery; own the resolution of any discrepancies with Finance • Act as the intermediary between the aircraft owner, flight crew, and maintenance team — ensuring service standards, owner preferences, and safety requirements are clearly communicated and consistently upheld • Hold working familiarity with FAA Part 135 and Part 91 requirements as they affect scheduling, crew, and service delivery

• Requires direct sales activity on NEC Financial Services defined, (Major Accounts) within a regional territory as assigned • Responsible for developing and maintaining all assigned account relationships • Achieving sales lease penetration targets within assigned region • Conduct regular onsite visits within assigned territory to uncover, qualify, and close new sales • Work under limited supervision • Spend 40% of business time on developing Independent Channel business • Provide before the beginning of a new fiscal quarter a business target plan and road map for sales volume and growth • Create and perform sales presentations remotely and onsite • Prepares monthly reports for management explaining activity within assigned Regions, with recommendations and plans for future progress and sales development

• Achieve assigned sales and profitability targets across your territory • Cultivate strong, long-term relationships with designers, decorators, retailers, and builders • Develop and execute a strategic plan that fuels sales growth and customer retention • Act as a true brand ambassador, delivering exceptional service and representing the quality of the York Wallcoverings portfolio • Partner with Customer Service and internal teams to continuously improve the customer experience • Use reporting tools and insights to identify opportunities and drive results • Deliver compelling product presentations to clients and their customers • Prospect new designers and accounts, signing them up with the appropriate product book plans • Maintain daily touchpoints with clients to understand needs and provide value • Report back on market insights, product opportunities, and gaps to fuel innovation