Talent

Role Description We are seeking a Credit Officer to manage collections across a high-volume debtors ledger, ensuring timely cash flow, accurate reconciliation, and strong commercial outcomes. This role offers the opportunity to take ownership of your ledger while working within a collaborative environment, maintaining high standards across collections, contract administration, and financial processes. - The Credit Officer is responsible for managing the day-to-day collection activities of their assigned ledger and the administration of all commercial contracts, ensuring they align with Talent’s world-class standards. - This role offers an exciting opportunity for an experienced collections professional to focus on managing our extensive ledger in a collaborative team environment. Credit Collections: - Manage cash collections related to the debtors ledger, ensuring timely reconciliation of accounts and resolution of queries. - Utilise technology and processes to improve collection efficiency and accuracy. - Report regularly to the Credit Manager, providing insights into collection progress and account statuses. - Cash allocations, RCTI reconciliations, bank reconciliations & general administration (Zendesk ticket assignment). Detailed Role Description Collection Activities - Manage cash collections for the assigned ledger, consistently meeting or exceeding monthly targets. - Cash receipting, cash allocations and bank reconciliations daily. - Investigate and resolve account issues, particularly those with 60- and 90-day debt, escalating to account managers and general managers as needed. - Handle all queries within agreed service level targets and ensure appropriate allocation and management of collections. - Record all collection activities in financial systems and assist with weekly/monthly reporting and aged receivables analysis. - Respond promptly and accurately to business requests, providing essential support to the organisation. - Ad hoc reporting as required. Continuous Improvement - Lead efforts to develop and continuously improve processes and systems, ensuring compliance with regulatory requirements. - Address complex issues related to business development, technological changes, and regulatory updates, while embodying organisational values. Qualifications - Collections Expertise: Minimum of 2 years of hands-on experience in collections, particularly in high-volume environments. - Accounts Receivable: Proficient in accounts receivable reconciliations. - Commercial Acumen: Strong entrepreneurial spirit with a solid understanding of commercial operations. - Customer Service: Excellent customer service skills. - Attention to Detail: Strong attention to detail with intermediate to advanced Excel skills. Highly Desirable - Industry Knowledge: Previous experience in the staffing industry. - Systems Proficiency: Familiarity with Bullhorn, Fasttrack, Business Central, or similar systems. - Third-Party Payment Systems: Experience with third-party payment systems such as Fieldglass and Ariba. Benefits - Work from anywhere in the world for 2 weeks per year! - 6 additional days per year for resting and recharging. - 4 weeks annual leave. - Annual health and lifestyle allowance.

Company Description Talent is a global leader in digital and technology recruitment. With over 300 employees, 9 offices and revenue of $1billion, we are on a mission to build a better world of work for all - and you can be a part of it! We know what really matters: development, flexibility, recognition, and purpose. And that's just what we offer. Of course, you can expect some additional perks including a world-class conference, health and lifestyle allowance, wellbeing days, industry-leading training & development programs, oh and ‘Friday Drinks’ if that’s your jam. Working with Talent, you’ll be joining an award winning company with a core value to ‘Give a Damn’. We believe in having a positive impact on our people, our community, and our world. Job Description We are seeking a People & Culture Coordinator to support the delivery of high-quality HR services across the employee lifecycle. This role plays a key part in ensuring P&C operations run smoothly, with a focus on onboarding, data integrity, recruitment coordination, and supporting broader people initiatives. The Role Working closely with the P&C Business Partner and Operations Manager, you will coordinate core HR processes, maintain accurate systems and records, and support the delivery of people programs. This is a hands-on role suited to someone who is organised, detail-oriented, and comfortable working across multiple systems and stakeholders. Please note that this position will be performed remotely in the Philippines. Key Responsibilities People & Culture Operations - Coordinate end-to-end onboarding and offboarding processes for employees and contractors - Prepare and issue employment documentation, including contracts and variations - Support contractor onboarding, including system access, inductions, and payroll coordination - Administer assessments, police checks, and work rights verification - Facilitate probation reviews through HR systems - Maintain accurate employee and contractor records across HRIS platforms - Support contractor benefits administration and related communications - Provide general administrative support across P&C activities - Generate reports to support data integrity and decision-making Talent Acquisition - Manage recruitment administration across the Group using SmartRecruiters - Coordinate end-to-end recruitment processes, including approvals, candidate tracking, and offer preparation - Maintain system accuracy and provide regular updates on role status and hiring activity Projects & Continuous Improvement - Support delivery of P&C projects and cyclical initiatives - Identify opportunities to improve processes and contribute to operational efficiency Stakeholder Support - Deliver a high standard of service across internal stakeholders - Ensure timely, accurate, and solutions-focused support across P&C activities Qualifications To keep things fair and focused, we’ll only be progressing candidates who meet all of the following: - Previous experience in an HR, People & Culture, or administrative support role - Experience coordinating onboarding/offboarding or recruitment processes - Strong attention to detail with experience maintaining accurate data and records - Experience working with HRIS or recruitment systems (e.g. SmartRecruiters, HiBob, Bullhorn) - Strong communication skills and ability to engage with stakeholders - Ability to manage multiple priorities in a fast-paced environment - Intermediate Microsoft Office skills, including Excel Additional Information Whats in it for you? - Work from anywhere in the world for 2 weeks per year! - 6 additional days per year for resting and recharging - Annual health and lifestyle allowance If this sounds like the next step in your career, then hit apply and learn more. - Department: People & Culture

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience • Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner • Turn every customer into a happy customer! • Exchange ideas and solutions with your colleagues!

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience • Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner • Turn every customer into a happy customer! • Exchange ideas and solutions with your colleagues!

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience • Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner • Turn every customer into a happy customer! • Exchange ideas and solutions with your colleagues!

• Manage Talent.com's API and XML syndication programs (part of a team who works on these programs) • Provide support to complete & scale job publishing integrations with partners • Work with customer support analysts to provide best possible value to clients • Perform margin analysis and use the data for bid management • Provide operational support to build, complete, and scale job publishing integrations • Identify new syndication opportunities - aka, look for new publishing partners • Act as a key point of contact for external partners, ensuring smooth communication and issue resolution