Role Description Entwickle und führe A/B-Tests durch, die das Abonnementwachstum einer der größten EdTech-Plattformen im deutschsprachigen Raum direkt beeinflussen – 1M+ Nutzer, echte Experimente, messbare Ergebnisse. Wir suchen einen Conversion Rate Optimization (CRO) Specialist (gn) für unser Product Growth Team, um eines der wichtigsten Ziele von sofatutor voranzutreiben: mehr Eltern zu Kund*innen zu machen, die uns vertrauen, ihre Kinder auf ihrem Lernweg zu begleiten. In dieser Rolle wird deine Arbeit einen direkten und messbaren Einfluss auf den Erfolg des Unternehmens haben. Dein Verantwortungsbereich: - Definiere und implementiere Wachstumsexperimente über den gesamten Funnel hinweg – von der Hypothese bis zur Einführung und Bewertung. - Sorge für eine klare Pipeline von Experimenten, basierend auf Wirkung, Aufwand und Lernwert. - Arbeite eng mit Design, Entwicklung und relevanten Stakeholdern zusammen, um Testing-Konzepte in hochwertige Experimente zu übersetzen. - Nutze Analytics, Nutzerforschung, Wettbewerbsanalysen und Best Practices, um Potenziale zu identifizieren und starke Hypothesen abzuleiten. - Teile Ergebnisse, Insights und Learnings aus Experimenten transparent mit Team und Stakeholdern, um Alignment und kontinuierliche Verbesserung zu fördern. Qualifications - Mindestens 2–4+ Jahre Erfahrung in Conversion Rate Optimization (CRO), Website-Optimierung oder wachstumsorientierten Rollen. - Nachweisliche Erfolge beim Design und der Durchführung von Experimenten, die zu messbaren Business-Resultaten geführt haben (z. B. höhere Conversion Rates, mehr Umsatz). - Erfahrung in High-Velocity-Testing-Umfeldern sowie der Anspruch, die Experimentiergeschwindigkeit kontinuierlich zu erhöhen, ohne Qualität oder Lernwert zu verlieren. - Sehr gute analytische Fähigkeiten und praktische Erfahrung in der Interpretation quantitativer Daten mit Tools wie GA4, Amplitude oder Power BI. - Starkes konzeptionelles Denken, mit der Fähigkeit, Experimente entlang strategischer Growth-Ziele zu strukturieren und zu priorisieren. - Fundierte Kenntnisse in Figma oder einem vergleichbaren Design-Tool; die Fähigkeit, eigenständig hochwertige Testkonzepte in mehreren Varianten zu entwickeln, ist erforderlich. - Sehr gute Kommunikationsfähigkeiten auf Englisch, um Insights und Strategien klar an Stakeholder über Funktionen und Senioritätslevel hinweg zu vermitteln. - Erfahrung mit A/B-Testing-Tools (z. B. Convert), sowie idealerweise mit zusätzlichen Research-/UX-Tools wie Hotjar. - Sehr gute Englischkenntnisse (schriftlich und mündlich). Requirements - Wünschenswert (kein Muss): Sehr gute Deutschkenntnisse, um Kundenbedürfnisse im DACH-Markt besser zu verstehen. Benefits - Flexibilität: flexible Arbeitszeiten, remote-first Arbeitsmodell, Arbeit aus dem EU-Ausland für 180 Tage / Jahr. - Mobiles Arbeiten: Laptop, Headset, Monitor + 100 € Zuschuss für Equipment. - Mobilität: Zuschuss zu ÖPNV-Tickets, Swapfiets Fahrräder. - Gemeinschaft: regelmäßige Team-Events, remote oder vor Ort in Berlin. - Ehrenamt & freie Tage: Zwei freie Tage / Jahr für Ehrenamt + freie Tage an Heiligabend & Silvester. - Wohlbefinden: Urban Sports Club, Fitnessstudio-Mitgliedschaften, Zugang zu Bloom. - Rabatte: FutureBens, Corporate Benefits, Rabatte auf sofatutor-Produkt. - Flexible Zusatzleistungen: givve-Benefits-Kreditkarte.

Role Description - Convert legacy documents into modern, polished Microsoft Word files. - Faithfully reproduce complex layouts, tables, references, and inline objects. - Apply consistent styles, templates, and section structures. - Annotate and improve documents for clarity, structure, and professional polish. - Work independently and asynchronously to meet deadlines while maintaining document fidelity. Qualifications - Expert-level proficiency in Microsoft Word (styles, templates, sections, tables, references, track changes). - Strong professional writing and document layout skills. - Strong attention to detail and written English. - Self-directed and reliable on a flexible schedule. Company Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

• Design, build, run, and analyze A/B and multivariate tests across client websites and funnels • Optimize landing pages, funnels, forms, CTAs, and overall user experience to improve conversion • Analyze user behavior using analytics, heatmaps, session recordings, and funnel drop-off data • Conduct CRO audits and develop clear, prioritized optimization recommendations for clients • Architect and own the testing roadmap across multiple client accounts • Prepare CRO deliverables and present analysis and results directly to clients on calls • Translate test results into actionable insights and clear next steps for clients and internal teams • Partner with designers, developers, and client resources to implement test variants when needed • Collaborate with account managers and other functions to ensure clients receive high-quality, results-driven work

Role Description - Administers all contract management processes, including coordination with relevant protocol, informed consent, institution, investigator, vendor, consultant, and customer agreement documents at a project level. - May lead (with supervision) multi-country projects including negotiating and preparing contracts, budgets, and related documents for participation in industry-sponsored clinical trials. - Provides support to SSUL to agree on country template contract and budget. Produces site-specific contracts from country template. Provide support in submissions for proposed contract and budget for site. - Provides support in negotiating budget and contract with site via Site Contracts Service Centre and SSUL with Sponsor until resolution of issues. - Performs quality control and arranges execution of CTAs as well as archival of documents into repositories and capture of metadata. - Reviews contracts for completeness and accuracy, and ensures that corrections are appropriately made and documented. - Provides supports to business development and represents site contracts/Site Start-Up (SSU) at internal or customer meetings. - Work with Contract Managers and team members with the active project management of ongoing contract issues; performs follow-up on all outstanding contract issues. - Supports in generating amended contract and/or budget documents as necessary, preparing contract management documentation for projects, and streamlining the contract/proposal or internal processes; and initiates and introduces creative ideas and solutions. - Works within the forecasted country/site contracting timelines, ensures they are complied with and tracks milestone progress in agreed upon SSU tracking system in real time. - Collaborates with internal and external legal, finance, and clinical operations departments, including communicating and explaining legal and budgetary issues. - Facilitates the execution of contracts by company signatories. - Maintains contract templates and site specific files and databases. - Trains and mentors less experienced staff members on departmental Standard Operating Procedures (SOPs) and ensures quality of team work products. Maintains and updates training material for site contract team. - Acts as a communication liaison between site contracts staff and internal and external customers. Provides functional guidance and keeps internal and external teams aware of all contract statuses or pending issues. Prepares correspondence as necessary. - Monitors basic financial aspects of the project and the number of hours/tasks available per contract; escalates discrepancies in a timely fashion. - Reviews and complies with Standard Operating Procedures (SOPs) and Work Instructions (WIs) in a timely manner, keeps training records updated accordingly and ensures timesheet compliance. Qualifications - BA/BS degree in Business Administration, Public Administration, Public Health, related field, or equivalent combination of education and experience. Advanced degree preferred. - High level of contracts management experience. - Experience in a contract research organization or pharmaceutical industry essential. - Strong knowledge of the clinical development process and legal and contracting parameters. - Strong computer skills in Microsoft Office Suite. - Customer focused and ability to manage challenging priorities and to remain flexible and adaptable in stressful situations. - Excellent understanding of clinical trial process across Phases II-IV and ICH GCP. - Good understanding clinical protocols and associated study specifications. - Excellent understanding of clinical trial start-up processes. - Project management experience in a fast-paced environment. - Good vendor management skills. - Excellent written/oral communication, presentation, documentation, interpersonal skills as well as strong team-orientation. - Strong organizational skills with proven ability to handle multiple projects excellent communication. - Quality-driven in all managed activities. Strong negotiating skills. Strong problem-solving skills. - Ability to mentor, lead and motivate more junior staff. - Demonstrate an ability to provide quality feedback and guidance to peers. Contribute to a training and Quality assurance plan within SSU and update SOPs/WI. Additional Information - Tasks, duties, and responsibilities as listed in this job description are not exhaustive. - The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. - Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. - The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. - Further, nothing contained herein should be construed to create an employment contract. - Occasionally, required skills/experiences for jobs are expressed in brief terms. - Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates. - The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.