• Partner with a small team of engineers & designers to come up with, build, test, and scale new high-impact features. • Combine analytics and user research to identify user drives, fuel ideation, and lead product improvements. • Contribute to high-level strategic decisions. Help define short and long-term roadmaps. • Identify key metrics and take ownership for improving them.

• Own the Portfolio: Set the vision, strategy, and roadmap for the marketing site, application flows, customer portal, and ISO/broker portal. • Drive the Funnel: Optimize the origination funnel end-to-end (from first visit to funded deal) to materially improve pull-through and conversion rates. • Treat Brokers as Customers: Govern the ISO digital experience (submissions, payouts, deal status) with the same rigor as the small-business-owner experience. • Ship AI-Native Experiences: Deeply embed AI into the product (e.g., chat bots, auto-decisioning explanations, intelligent document collection, conversational support, agentic self-service). • Lead with AI: Use AI fluently in your daily product craft (research synthesis, rapid prototyping, spec writing, SQL queries) to set the standard for the team. • Govern Instrumentation: Treat event taxonomy and tracking plans as first-class deliverables. No feature ships without strict data instrumentation. • Own the Analytics Stack: Partner with Data/Analytics to own digital analytics tools (e.g., Pendo, Amplitude, Tableau, Looker) and foster a daily habit of self-serve metrics. • Run Continuous Experimentation: Lead a structured A/B and multivariate testing program grounded in rigorous hypothesis and data discipline tied to funnel optimization. • Partner with Design & Platform PMs: Collaborate closely with a Senior Product Designer to maintain high UX craft, and translate platform capabilities (Salesforce, Underwriting, Money Movement) into seamless user experiences. • Manage Risk & Compliance: Ensure all digital and AI innovations align with credit policies, regulatory obligations, and operational risk frameworks. • Executive Communication: Deliver clear, data-backed updates to leadership regarding trade-offs, performance, and strategic requests.

• Own the Portfolio: Set the vision, strategy, and roadmap for the marketing site, application flows, customer portal, and ISO/broker portal. • Drive the Funnel: Optimize the origination funnel end-to-end (from first visit to funded deal) to materially improve pull-through and conversion rates. • Govern the ISO digital experience (submissions, payouts, deal status) with the same rigor as the small-business-owner experience. • Ship AI-Native Experiences: Deeply embed AI into the product (e.g., chat bots, auto-decisioning explanations, intelligent document collection, conversational support, agentic self-service). • Partner with Design & Platform PMs: Collaborate closely with a Senior Product Designer to maintain high UX craft, and translate platform capabilities into seamless user experiences. • Ensure all digital and AI innovations align with credit policies, regulatory obligations, and operational risk frameworks. • Deliver clear, data-backed updates to leadership regarding trade-offs, performance, and strategic requests.

Role Description Ciklum is looking for a Senior Product Owner to join our team full-time in Ukraine. As a Senior Product Owner, you will lead a product team within our client's Sales Solutions area, focusing on enhancing digital sales capabilities across retail, web, app, and future platforms. You'll define, design, and deliver product features while collaborating with cross-functional teams to create exceptional customer experiences. Responsibilities - Lead product discovery and ideation by researching customer needs, market trends, and competitor offerings to identify and validate new product opportunities. - Take end-to-end ownership of product features, from conception to delivery, working with multidisciplinary teams to create intuitive user experiences. - Drive the delivery of product features through agile methodologies, removing roadblocks and ensuring solutions meet business requirements. - Manage a prioritized backlog aligned with business strategy, balancing technical debt, new features, and improvement work. - Collaborate with stakeholders across the business to ensure requirements are understood and effectively implemented. - Establish and track KPIs to measure feature performance, creating feedback loops for continuous improvement. Qualifications - Proven experience in product management, preferably in digital products or e-commerce, with a strong understanding of digital merchandising and personalization technologies. - Experience working in agile/scrum environments with cross-functional teams, translating business requirements into product features. - Analytical mindset to use data effectively to inform decisions and optimize product performance. - Strong communication and collaboration skills, allowing effective work with diverse stakeholders across a global organization. - Experience with product discovery, validation techniques, and A/B testing methodologies. - Understanding of UX/UI design principles to create intuitive digital experiences. Requirements - Proven experience in product management, preferably in digital products or e-commerce. - Strong understanding of digital merchandising and personalization technologies. - Experience working in agile/scrum environments. - Ability to translate business requirements into product features. - Analytical mindset for data-driven decision-making. - Strong communication and collaboration skills. - Experience with product discovery and A/B testing methodologies. - Understanding of UX/UI design principles. Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment. - Growth focus: Take on large-scale projects with a global impact and expand your expertise. - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications. - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies. - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice. - Care: Company-paid medical insurance, mental health support, and financial & legal consultations.