Title: Clinical Dietitian - Per Diem remote type Onsite locations Boston-MA time type Part time job requisition id RQ4052327 Job Description: Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Manages the comprehensive medical nutritional care of patients which includes providing nutrition assessment, development of nutrition care plans, diet modification, nutrition education, and all activities involved in the nutritional needs of the patient population. Essential Function: -Based on multiple criterion including assessment of nutritional needs, physician's orders, clinical data, interdisciplinary health care plans, and standards of quality nutritional care that appropriately meet age, psychosocial and physical needs of patients, the Dietitian develops and implements nutrition plan of care for patients. -Documentation of all nutrition related information including assessment, nutrition therapy recommendations and care plan, follow up data and changes, diet consultation results, discharge planning, daily clinical activities, and other related orders and pertinent information. -Counsel, educate, and develop resources and materials for the education of patients on families on prescribed therapeutic diets. -Partner with food service staff to ensure meals, supplements, and nutrition support is provided; review patients' menu selections to monitor compliance with modified diets. -Performs other duties as assigned -Complies with all policies and standards -Does this position require Patient Care (indirect/direct)? Yes Qualifications Education Bachelor's Degree Clinical Dietitian required Can this role accept experience in lieu of a degree? No Licenses and Credentials Dietitian and Nutritionist [State License] preferred Heartsaver CPR AED Certification [CPR] preferred Registered Dietitian [RD] preferred Registered Dietitican Nutritionist [RDN] preferred Experience Completed Internship Knowledge, Skills & Abilities Good communication skills. Ability to effectively evaluate and problem solve. Ability to work independently. Ability to guide, teach, and motivate all patient age populations. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $27.95 - $40.70/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Clinical Care Navigator, Substance Use Disorder Location: United States Job type: Full Time · Department: Clinical · Work type: Remote Job Description: At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. The heart of Carrum Health is a seamless and highly personalized patient experience, enabled by expert care coordination and navigation. The Clinical Care Navigator III is a senior individual contributor who independently manages complex, clinically nuanced patient journeys. This role serves as a trusted operational and clinical partner, contributes to workflow refinement, and models best practices for clinical navigation and patient advocacy. You’re excited about this opportunity because you will... - Independently manage high-complexity, clinically nuanced patient scenarios with minimal direction. - Apply advanced clinical judgment to coordinate care across multiple teams and touchpoints. - Ensure patient journeys remain aligned with clinical intent, operational execution, and patient needs. - Identify gaps in workflows and contribute to improving care continuity and navigation quality. - Support the development of CCN I and CCN II team members through mentorship and example. - Act as a role model for Carrum’s patient-first, clinically grounded approach to navigation. We’re excited about you because… - You have demonstrated sustained success in clinical care navigation or related roles. - You are trusted to manage complex patient journeys independently. - You bring strong clinical reasoning, organization, and communication skills. - You consistently demonstrate ownership, reliability, and sound judgment. - You thrive in environments with ambiguity and evolving care models. - You uphold the highest standards of empathy, professionalism, and compliance. Key Responsibilities: - Manage a moderate caseload (~100-125 complex cases) of patients requiring coordinated referrals, scheduling, and follow-up. - Independently manage a moderate-to-high complexity clinical caseload. - Coordinate care across clinical experts, operational teams, and external partners. - Ensure accurate, timely documentation and proactive follow-up. - Surface insights that improve clinical navigation workflows and patient outcomes. - Serve as a go-to resource for peers on clinical workflows and best practices. Qualifications and Requirements: - 4+ years of clinical experience in Substance Use Disorder and Behavioral Health patient care with an LCSW, LCPC, LSW, or LPC License with at least 3+ years of direct patient care or coordination experience - Substance Use Disorder certification is strongly encouraged - Nice to have: Spanish Speaking preferred - Nice to have: Direct patient experience in broader behavioral health including eating disorders, other addictions (gambling, sex, digital), and acute mental health needs Why you’ll love working with us... - We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. - We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. - We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. - We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. - We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. - You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: - Stock option plan - Flexible schedules and remote work - Chicago and San Francisco offices available - Self-managed vacation days, within reason - Paid parental leave - Health, vision, and dental insurance - 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Title: Senior Clinical Care Navigator, Cardiology Location: United States Job type: Full Time Department: Clinical · Work type: Remote Job Description: At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. The heart of Carrum Health is a seamless and highly personalized patient experience, enabled by expert care coordination and navigation. As a senior member of the Care Team, the Senior Clinical Care Navigator serves as the lead architect for the most complex patient journeys and multi-system coordination needs. The SCCN masters the intersection of clinical excellence and operational strategy, managing high-acuity cases while simultaneously refining the workflows that drive care continuity. By collaborating with clinical, operational, and external partners, the SCCN ensures elite patient outcomes and actively shapes how care delivery is designed and executed at scale across the organization. The salary range for this role is $85,000 -$95,000 depending on geography and level of experience, plus equity and an annual bonus. You’re excited about this opportunity because you will... - You’ll have the autonomy to manage complex cardiology caseloads, guiding patients from diagnosis through recovery and ensuring no one falls through the cracks of the healthcare system. - You will represent the Cardiology Service Line, presenting critical data to leadership and cross-functional partners while promoting the program's growth within the community. - Take ownership of the clinical and operational success of your specific service line, ensuring patients achieve the best possible health outcomes. - Use your technical writing skills to transform complex workflows into clear, scalable Standard Operating Procedures (SOPs) that empower a growing team. - Influence our care models, setting the gold standard for navigation workflows across the organization. - Act as the critical bridge between COE (Center of Excellence) clinical experts and our clinical operations teams, ensuring business logic always aligns with clinical best practices. - Partner with cross-functional teams to ensure our internal tools and processes are built to support nuances and reduce the administrative burden on care teams. We’re excited about you because… - You are a Registered Nurse with a BSN and a proven track record (8+ years) of progressive experience in cardiology. - You possess the technical savvy to collect, report, and present program metrics (via Excel, PowerPoint, etc.) to drive quality improvement and regulatory compliance. - You excel in interdisciplinary environments, working seamlessly with Centers of Excellence, service line management, and community health resources to maximize patient outcomes. - You have the proven ability to manage complex workflows, high-impact responsibilities, and advanced patient scenarios - You maintain a consistent track record of reliability, growth, and increasing scope of responsibility - You’re committed to providing the highest level of service through the right mix of empathy, professionalism, and integrity - You have the ability to cut through the noise of a fast-paced start-up environment and affect real change. - You appropriately handle confidential information and adhere to HIPAA requirements - You are comfortable interacting through a variety of tech platforms and can quickly learn new software. Why you’ll love working with us... - We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. - We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. - We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. - We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. - We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. - You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Key Responsibilities: - Manage a dedicated caseload of cardiology patients; identify new candidates and facilitate all necessary referrals for testing and procedural appointments. - Participate in the creation and evaluation of educational materials and clinical care paths to ensure adherence to medical plans and behavioral modifications. - Work closely with management on daily operations, including short- and long-range planning to improve service delivery and patient satisfaction. - Serve as a subject matter expert and resource for the care team, providing focused education on cardiac diagnosis management and quality of life matters. - Own the end-to-end success of your service line by ensuring patients experience clear, coordinated, and timely care throughout their journey. - Manage our most complex care coordination and navigation scenarios, ensuring patients move seamlessly through every stage of their journey. - Coach, mentor, and support junior team members by reinforcing best practices and explaining the “why” behind workflows and decisions. - Identify operational gaps and opportunities for improvement, contributing insights that enhance the overall patient experience. - Act as a Change Champion, providing stability and leadership as processes, tools, and organizational needs evolve. - Collaborate cross-functionally to support workflow improvements and ensure alignment with patient experience goals. - Serve as a trusted connector between clinical experts within our Centers of Excellence and clinical operations teams, ensuring workflows reflect both clinical intent and real-world execution. Qualifications and Requirements: - Degree: Bachelor of Science in Nursing (BSN) from an accredited School of Nursing is required. - Advanced Learning: Master’s degree in Nursing (MSN) or Healthcare Administration is a plus but not required. - Progressive Experience: Minimum of 8+ years of progressive clinical experience in Cardiology, is preferred. - Leadership Stature: Demonstrated ability to lead interdisciplinary teams and manage specialty clinics with minimal supervision. - Clinical Competence: High level of proficiency in Evidence-Based Practice (EBP) and relationship-based care models. Licensure & Certifications - Current and unrestricted Registered Nurse licensure. - Nice to have: Spanish Speaking preferred - Nice to have: Board certification in Cardiac-Vascular Nursing (RN-BC) or as a Care Coordination and Transition Management (CCCTM) professional is highly recommended. Other benefits: - Stock option plan - Flexible schedules and remote work - Chicago and San Francisco offices available - Self-managed vacation days, within reason - Paid parental leave - Health, vision, and dental insurance - 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Title: Clinical Secretary remote type Remote locations Off Campus within Connecticut time type Full time job requisition id 135308WD Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The Clinical Receptionist 2 provides comprehensive clinical scheduling and high-level administrative and secretarial support. This includes managing a high volume of incoming calls and faxes, assessing the nature and urgency of inquiries, and directing callers as appropriate. The role involves evaluating scheduling requests within a team-based structure, ensuring prompt and courteous service to patients and referring providers using the EPIC scheduling system. Duties also include checking patients in and out, managing appointments, providing information to patients and visitors, and maintaining accurate patient records. Flexibility in work hours and the ability to provide cross-coverage in various clinical areas are essential. Required Skills and Abilities 1. Customer Service: Demonstrated excellent customer service skills with strong verbal and interpersonal communication, capable of interacting professionally with patients, providers, and staff. 2. Organizational Skills: Strong attention to detail and timeliness, able to handle multiple tasks and prioritize effectively in a fast-paced environment. 3. Technology Proficiency: Proficiency in EPIC or similar EMR systems, with experience in scheduling and patient information management. 4. Communication and Listening: Effective listening skills and the ability to accurately assess and direct inquiries, with professional telephone etiquette. 5. Independence and Judgment: Ability to use sound independent judgment and critical thinking to manage patient interactions and resolve issues effectively. Preferred Skills and Abilities 1. Medical Terminology: Knowledge of medical terminology and previous experience in a medical office or call center, especially in high-volume settings. 2. Bilingual Skills: Spanish-speaking proficiency is advantageous for communicating with a diverse patient population. 3. Advanced Technology Skills: Experience with additional software, such as Microsoft Excel and multi-line telephone systems, is beneficial. 4. Specialized Experience: Experience in specific medical fields like oncology, cardiology, or dermatology, and familiarity with specialized EPIC modules like Cadence. 5. Flexibility and Adaptability: Demonstrated ability to adapt to different clinical areas, manage high call volumes, and learn new procedures and technologies quickly. Principal Responsibilities 1. Answers telephone calls and assess urgency of call. Provides assistance or directs caller to appropriate person, contacting physician/nurse directly for urgent needs. Provides assistance to other receptionists in screening patient calls. 2. Provides specialized information related to section, policies, procedures, insurance and services. Assists patients with the completion of forms. 3. Builds monthly provider master schedules and clinic calendars from established sources and verifies provider sessions worked. Modifies master schedules to accommodate time off, extra patients, hospital emergencies, etc. Creates patient bump lists as necessary due to last minute provider call outs. 4. Schedules patient appointments and resolves scheduling conflicts. Notifies patients of changes/cancellations and prioritizes urgency of appointments for rescheduling. May schedule patients into clinical research studies. 5. Receives patients and visitors. Secures names and needs and directs accordingly. Updates patient information and verifies insurance information, level of services and tracks referrals when necessary. Initiates billing process by completing patient encounter forms and accepts and processes fee for service payments. 6. Books diagnostic tests and specialized appointments for patients at hospitals and other medical facilities and ensures patients are provided with necessary paperwork and specialized instructions for procedures. 7. Schedules surgical procedures for patients. Coordinates available dates for surgery and scheduling of pre and post operative exams and lab work. Obtains and distributes necessary paperwork and maintains system to track completion. Coordinates surgery schedule changes as necessary. 8. Schedules and coordinates departmental meetings, classes, clinics, conferences, etc. 9. Utilizes computer input and retrieve data. Merges and manipulates data to generates complex reports. Compiles and maintains clinical and patient statistical data and produces summaries and reports. 10. Keyboards correspondence, clinical information, reports, publicity material, educational handouts etc. Composes general written material. 11. Obtains patient charts, medical records and lab reports and verifies for completeness. 12. Sorts, screens and distributes incoming mail. Prioritizes and ensures completion of medical forms by clinical staff. Coordinates interdepartmental communication including distribution of medical records and reports. 13. Establishes and maintains filing systems. 14. Maintains inventory of office supplies and educational material. 15. May oversee and instruct support staff. Ensures adequate coverage of reception desk. 16. Performs additional functions incidental to office activities. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school education; or two years of related work experience and an Associate degree; or an equivalent combination of experience and education. Job Category Administrative Support Bargaining Unit L34 Compensation Grade Labor Grade C Compensation Grade Profile Hourly Range $28.43 Time Type Full time Duration Type Staff Work Model Remote Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.