Title: Clinical Secretary remote type Remote locations Off Campus within Connecticut time type Full time job requisition id 135308WD Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The Clinical Receptionist 2 provides comprehensive clinical scheduling and high-level administrative and secretarial support. This includes managing a high volume of incoming calls and faxes, assessing the nature and urgency of inquiries, and directing callers as appropriate. The role involves evaluating scheduling requests within a team-based structure, ensuring prompt and courteous service to patients and referring providers using the EPIC scheduling system. Duties also include checking patients in and out, managing appointments, providing information to patients and visitors, and maintaining accurate patient records. Flexibility in work hours and the ability to provide cross-coverage in various clinical areas are essential. Required Skills and Abilities 1. Customer Service: Demonstrated excellent customer service skills with strong verbal and interpersonal communication, capable of interacting professionally with patients, providers, and staff. 2. Organizational Skills: Strong attention to detail and timeliness, able to handle multiple tasks and prioritize effectively in a fast-paced environment. 3. Technology Proficiency: Proficiency in EPIC or similar EMR systems, with experience in scheduling and patient information management. 4. Communication and Listening: Effective listening skills and the ability to accurately assess and direct inquiries, with professional telephone etiquette. 5. Independence and Judgment: Ability to use sound independent judgment and critical thinking to manage patient interactions and resolve issues effectively. Preferred Skills and Abilities 1. Medical Terminology: Knowledge of medical terminology and previous experience in a medical office or call center, especially in high-volume settings. 2. Bilingual Skills: Spanish-speaking proficiency is advantageous for communicating with a diverse patient population. 3. Advanced Technology Skills: Experience with additional software, such as Microsoft Excel and multi-line telephone systems, is beneficial. 4. Specialized Experience: Experience in specific medical fields like oncology, cardiology, or dermatology, and familiarity with specialized EPIC modules like Cadence. 5. Flexibility and Adaptability: Demonstrated ability to adapt to different clinical areas, manage high call volumes, and learn new procedures and technologies quickly. Principal Responsibilities 1. Answers telephone calls and assess urgency of call. Provides assistance or directs caller to appropriate person, contacting physician/nurse directly for urgent needs. Provides assistance to other receptionists in screening patient calls. 2. Provides specialized information related to section, policies, procedures, insurance and services. Assists patients with the completion of forms. 3. Builds monthly provider master schedules and clinic calendars from established sources and verifies provider sessions worked. Modifies master schedules to accommodate time off, extra patients, hospital emergencies, etc. Creates patient bump lists as necessary due to last minute provider call outs. 4. Schedules patient appointments and resolves scheduling conflicts. Notifies patients of changes/cancellations and prioritizes urgency of appointments for rescheduling. May schedule patients into clinical research studies. 5. Receives patients and visitors. Secures names and needs and directs accordingly. Updates patient information and verifies insurance information, level of services and tracks referrals when necessary. Initiates billing process by completing patient encounter forms and accepts and processes fee for service payments. 6. Books diagnostic tests and specialized appointments for patients at hospitals and other medical facilities and ensures patients are provided with necessary paperwork and specialized instructions for procedures. 7. Schedules surgical procedures for patients. Coordinates available dates for surgery and scheduling of pre and post operative exams and lab work. Obtains and distributes necessary paperwork and maintains system to track completion. Coordinates surgery schedule changes as necessary. 8. Schedules and coordinates departmental meetings, classes, clinics, conferences, etc. 9. Utilizes computer input and retrieve data. Merges and manipulates data to generates complex reports. Compiles and maintains clinical and patient statistical data and produces summaries and reports. 10. Keyboards correspondence, clinical information, reports, publicity material, educational handouts etc. Composes general written material. 11. Obtains patient charts, medical records and lab reports and verifies for completeness. 12. Sorts, screens and distributes incoming mail. Prioritizes and ensures completion of medical forms by clinical staff. Coordinates interdepartmental communication including distribution of medical records and reports. 13. Establishes and maintains filing systems. 14. Maintains inventory of office supplies and educational material. 15. May oversee and instruct support staff. Ensures adequate coverage of reception desk. 16. Performs additional functions incidental to office activities. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school education; or two years of related work experience and an Associate degree; or an equivalent combination of experience and education. Job Category Administrative Support Bargaining Unit L34 Compensation Grade Labor Grade C Compensation Grade Profile Hourly Range $28.43 Time Type Full time Duration Type Staff Work Model Remote Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

• Production and/or QC of derived datasets and both simple and advanced statistical outputs using efficient programming techniques • Understand and apply moderately advanced statistical methods • Coordinate and lead a project team to successful completion of a project within given timelines and budget • Interact with clients as key contact with regard to statistical and contractual issues • Assist in the production of analysis plans, statistical reports, statistical sections of integrated clinical reports and other process supporting documents • Check own work in an ongoing manner to ensure first-time quality • Provide training in statistical analysis to internal clients • Proactively participate in and/or lead process/quality improvement initiatives • Travel to, attend and actively contribute to all kind of client meetings as appropriate

Title: Clinical Research Assistant Location: Brookline United States ID 85389BR Neurology Status Full-Time Standard Hours per Week 40 Job Category Research Regular, Temporary, Per Diem Regular Pay Range $41246.40-$61339.20 Annual Office/Site Location Brookline Remote Eligibility Part Remote/Hybrid Job Description: Consents and enrolls patients for research studies by providing detailed information on the Research Study to patients and families. Is responsible for understanding and adhering to all policies and procedures and responds to all inquiries. Obtains informed consent and enrolls patients in research studies. Reviews clinical information to identify patients meeting study inclusion criteria. Serves as liaison to the families/patients in the research studies, conducted at both on site and off-site locations, guiding and advising them throughout each phase of the study. Coordinates follow up visits as necessary. Acts as a resource to study participants, addressing any concerns they may have. Troubleshoots resolution of any issues that may arise throughout the study. Coordinates and prepares documentation needed for Institutional Review Board (IRB) on submissions, for PI approval. Tracks progress from submission to approval. Assist in developing supportive study documents such as informed consent forms, monitoring templates, study subject tracking tools, monitoring forms, study manuals, and training materials, as required for a study. Assist with the tracking and compilation of enrollment information. May assist with preparation of manuscripts and reports to be submitted to academic journals. May help train and orient newly hired study personnel. Coordinates activities with various departments to ensure correct testing/processing and sends clear instructions to each study. Monitors and reviews data collection and data entry, and informed consent procedures ensuring consistency of application for each study. Position Summary The Rosamund Stone Zander Translational Neuroscience Center (TNC) focuses on advancing research and clinical care for individuals with Rett syndrome, CDKL5 deficiency disorder, and related neurological conditions. The program combines innovative translational research with patient-centered clinical studies to improve understanding of neurodevelopmental disorders and develop new therapeutic approaches. The Clinical Research Assistant supports both clinical and research operations within the Neurology department. This role involves coordinating research studies, maintaining clinical and research databases, recruiting and enrolling participants, assisting with remote and in-person study visits, collecting and managing study data, and collaborating closely with investigators and multidisciplinary research teams. Key Responsibilities: - Maintaining day-to-day operations of innovative clinical and research databases. - Assisting the Principal Investigator and senior team leaders in the development, implementation, and coordination of research projects. - Developing recruitment strategies, enrolling research participants in studies, and facilitating sample collection and distribution. - Assisting with remote and in-person recruitment and study visits, which may include electroencephalogram (EEG) recordings, behavioral testing, treatment trials, and other measures. - Collecting and recording study data from participant interviews and medical records and assisting with the development and maintenance of study files and databases. - Coordinating and actively participating in team meetings and coordinator conference calls. Minimum Qualifications Education: - A BA/BS degree in health, psychology or related field, with a minimum of 1 year of experience in relevant setting. Experience serving as a clinical research coordinator desired. Experience: - No years of experience are required or preferred for the position. - Knowledge of clinical research processes and best practices. - Exceptional organizational skills and multitasking abilities, with good attention to detail - The ability to take initiative and work with minimal direct supervision. - Ability to work collaboratively with multi-disciplinary project teams. - Ability to communicate effectively both orally and in writing. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Title: CLINICAL RESEARCH COORDINATOR I Location: Tampa United States - Moffitt at Magnolia Campus (MCC) - Department ICE-T Data Mgmt - Schedule - Shift - Hours Full Time - Day Shift - M-F 8-4:30PM - Req #: 96802 Job Description: Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 10,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work for in the Nation, a Digital Health Most Wired Organization and continually named one of the Tampa Bay Time’s Top Workplaces. A National Cancer Institute (NCI)-designated Comprehensive Cancer Center since 2001. Summary Are you looking for an opportunity to impact lives and be a central part of a dynamic and innovative team in the fight against cancer? As a Moffitt Clinical Research Coordinator, you’ll bring hope to patients by delivering tomorrow’s cancer treatments today! You will have the opportunity to interact directly with patients, enroll, educate and guide them through the experiences of taking part in clinical trials while receiving innovative treatments as part of a therapeutic clinical trial. You will be the member of the Team that ensures the trial is moving forward safely, smoothly, and according to plan. Our Clinical Research Coordinators come from a variety of backgrounds and experiences, including social sciences (public health, social work, sociology, psychology, communications, and more), biological sciences, business, and humanities. The Clinical Research Coordinator role is a terrific opportunity for those who have already worked in other areas of healthcare as well as those who are looking for a new and exciting way to contribute through their career. This position offers a Monday through Friday schedule and hybrid work (mix of remote and on-site) after passing a 90-day introductory and training period. Moffitt offers paid training and orientation through its CTO (Clinical Trails Office) Academy. Position tiers may vary according to experience. Relocation assistance may be provided. https://moffitt.org/clinical-trials-research/clinical-trials/clinical-trials-administration/ These positions work closely with patients, patient families, study sponsors (from smaller pioneer biotech companies through large pharmaceutical companies), and the Clinical Trial Team that includes physicians, pharmacists, nurses, data monitors and data managers. Position Highlights: - Coordinate patient care by collaborating with medical staff and document in accordance with standards and regulatory guidelines with direction of a mentor or supervisor. - Act as liaison between the investigators, Moffitt regulatory staff and the sponsor. - Will assist to screen, enroll, and follow study subjects, ensuring protocol compliance and close monitoring while the subjects are on study. - Responsible for data and source documentation and adverse experience reporting. - Perform diverse administrative duties requiring analysis, sound judgment, and a high level of knowledge of study protocol. - Will work under general supervision and direction from the supervisor and Principal Investigator to implement and coordinate research, including administrative procedures. Credentials and Qualifications: - *Bachelor’s degree (preferred field of study scientific, health related or business administration program) with one (1) year of relevant clinical, health related, scientific, business or research experience - *In lieu of bachelor’s degree, Associate’s degree with 2 years of relevant clinical, health related, scientific, business or research experience* - CCRP/CCRC or equivalent preferred. Share: Equal Employment Opportunity Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence. Reasonable Accommodation Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at HRReceptionists@moffitt.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. If you’d like more information on your EEO rights under the law, please click here.