Role Description The function of this position is to prepare loan documents for all 1st mortgage loans, equity lines of credit and fixed equity loans in accordance with compliance and quality assurance guidelines. - Reconcile all settlement fees and documented verifications from all sources. - Manage approval document expiration dates, verification of employment requirements, prior to doc conditions, and specific timing related funding conditions. - Follow and maintain compliance to TRID guidelines and timing requirements on all assigned files. - Manage the delivery of initial Closing Disclosures and re-disclosures through signing. - Assist Management with training newly boarded Doc Drawers; including 2nd file reviews on all files. - Draw accurate loan documents using the terms and conditions as specified on the Underwriting Approval and in accordance with specific product and document requirements. - Review and verify lock information and final fee sheet for accuracy of data. - Run compliance tests to ensure loan passes all appropriate regulations. - Review loan for compliance with RESPA, RESPA tolerances, TILA and MDIA. - Review prepared documents for accuracy prior to documents being forwarded to title/escrow or branch location for member signatures. - Ensure timeliness of loan documents to meet G1’s turn times, minimum production levels established for position and minimum required quality of loan documents. - Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including TRID, BSA, RESPA, TILA and AML laws appropriate to the position. - Maintain a high level of communication with Home Loan Advisors, internal staff and closing agents, and members as needed. - Maintain a current working knowledge of mortgage industry and credit union standards and trends. - Monitor and resolve any quality control issues on relevant loan files. - Implement procedures to prioritize work within the doc drawing area as volume increases and decreases. - Perform functions in accordance with Golden 1’s performance competency standards. - Perform other tasks as assigned. Qualifications - Successful completion of high school or equivalent is required. - Three to five years of responsible doc drawing experience within a financial and/or mortgage banking institution. - Strong customer/member relation skills. - Strong oral and written communication skills. - Maintain knowledge of real estate industry, knowledge of G1 loan programs, knowledge of FNMA and Investor requirements appropriate for position as well as G1 policies and procedures. - Attend training provided through seminars, webinars and weekly coaching as compliance, policies/procedures, or work processes dictate change. Requirements - Effective oral and written communication skills required to interact with members, internal staff, closing agents and vendors. - Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. - Prolonged sitting throughout the workday with occasional mobility required. - Corrected vision within the normal range. - Hearing within normal range. - A device to enhance hearing will be provided if needed. - Ability to lift 20 lbs. as may be required. - Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. - Ability to adhere to company established standards for mortgage volume and turn time expectations. Benefits - Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Role Description Join our team and what we'll accomplish together. The TELUS Data & Trust Office provides world-class, innovative solutions to keep TELUS resilient, secure, and trustworthy. We partner with teams across the organization to advance our corporate priorities, support innovation, and ultimately deliver on our promise to safeguard our customers' privacy and to earn and maintain their trust. As a Senior Data Incident Preparedness and Response Manager, you will be working alongside some of the most passionate and innovative privacy and resilience specialists in Canada. You'll be at the heart of keeping TELUS strong and ready for anything—partnering with cybersecurity, communications, operations, and business leaders to build capabilities that protect our business and our customers. You'll transform complex challenges into clear, actionable plans, lead incident response with calm authority, bring teams together around shared goals, and continuously enhance the way TELUS prepares for and manages data incidents and business disruptions. This is a strategic, high-impact role that combines program management excellence with crisis leadership, stakeholder influence, operational mastery, and privacy acumen. You'll be known as the trusted advisor who keeps teams connected, focused, and moving forward—the person everyone wants in the room when it matters most. Qualifications - 5 years of extensive experience in complex privacy incident management, business continuity, crisis management, or related operational resilience domains - Knowledge and understanding of privacy legislation (e.g. PIPEDA, GDPR) and their impact on business continuity - Proven experience coordinating cross-functional teams during high-pressure situations or crisis response - Strong facilitation and stakeholder management skills—ability to build consensus and drive alignment across competing priorities - Excellent written and verbal communication skills; ability to translate complex scenarios into clear action plans - Proficiency in writing reports for internal and external stakeholders - Experience developing and maintaining data incident response protocols - Familiarity with crisis management best practices - Ability to make independent decisions quickly to mitigate risk and protect the TELUS brand - Comfortable working with a sense of urgency and adept at remaining calm under stressful circumstances - Strong organizational and project management skills - University degree in relevant discipline (preferred) Requirements - Fluent in both French and English - Professional accreditation from the International Association of Privacy Professionals (IAPP) – CIPP, CIPM, or similar - Certification in business continuity (CBCP, BCI, or similar) - Experience in telecommunications, financial services, or other highly regulated industries - Familiarity with cybersecurity incident response and coordination - Experience with crisis simulation exercises or tabletop scenarios - Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope. Company Description

Role Description Joignez-vous à notre équipe et ce que nous accomplirons ensemble. Le Bureau du chef des données et des relations de confiance de TELUS offre des solutions novatrices de classe mondiale pour que TELUS reste résiliente, sûre et digne de confiance. Nous collaborons avec les équipes dans l’ensemble de l’organisation afin de respecter les priorités de l’entreprise, de favoriser l’innovation et de tenir notre promesse qui consiste à protéger la vie privée des clients ainsi qu’à gagner leur confiance. À titre de conseiller principal ou de conseillère principale, Préparation aux incidents liés aux données et gestion des interventions, vous travaillerez aux côtés de certains des spécialistes de la protection de la vie privée et de la résilience les plus passionnés et novateurs au Canada. Vous serez au cœur des efforts visant à garder TELUS forte et prête à toute éventualité. - Exécuter la stratégie de TELUS en matière de gestion des incidents relatifs aux données afin de respecter les exigences réglementaires, de réduire les risques et de dépasser les attentes des clients. - Diriger ou soutenir la coordination des interventions lors d’incidents relatifs aux données. - Diriger les appels de l’équipe Gestion des incidents et appuyer la stratégie de signalement. - Faciliter la communication et la prise de décision en temps réel auprès de multiples groupes de parties prenantes (haute direction, exploitation, communications, services juridiques, cybersécurité). - Élaborer et tenir à jour des guides d’intervention, des protocoles de recours hiérarchique et des modèles de communication. - Mener des examens après incident pour cerner et atténuer les risques, et favoriser l’amélioration continue des capacités d’intervention. - Contribuer au signalement obligatoire des brèches aux personnes touchées et aux organismes de réglementation, en veillant à ce que les renseignements soient exacts et complets. - Se tenir à jour sur les menaces et les vulnérabilités émergentes afin de renforcer la capacité d’intervention de façon proactive. - Animer des séances de planification interfonctionnelles, des mises en situation et des simulations de crise. - Traduire les exigences techniques et opérationnelles en communications claires et exploitables pour la haute direction. - Établir et entretenir des relations avec les principales parties prenantes pour s’assurer que les capacités d’intervention en cas d’incident lié aux données sont comprises et soutenues. - Élaborer des protocoles de communication et des cadres de messages clairs et opportuns pour les situations d’incident. - Collaborer avec les équipes des communications pour veiller à ce que les messages soient cohérents et exacts pendant les perturbations. - Participer à l’élaboration des rapports mensuels et trimestriels pour informer les principales parties prenantes internes. - Soutenir les séances d’information de la haute direction et les rapports destinés au conseil d’administration. - Cerner les lacunes dans les capacités actuelles de gestion des incidents et recommander des améliorations. - Assurer le suivi des mesures et des indicateurs de rendement clés liés à la préparation aux incidents et à l’efficacité de la gestion des interventions en cas d’incident. - Chercher continuellement à apprendre, à innover et à faire preuve de leadership dans tous les aspects du rôle. Qualifications - Cinq années d’expérience approfondie en gestion d’incidents complexes touchant la protection de la vie privée, en continuité des affaires, en gestion de crise ou dans des domaines liés à la résilience opérationnelle. - Connaissance et compréhension des lois en matière de protection de la vie privée (p. ex. LPRPDE, RGPD) et de leur incidence sur la continuité des affaires. - Expérience avérée de la coordination d’équipes interfonctionnelles dans des situations hautement stressantes ou de réponse à des crises. - Solides compétences en matière d’animation et de gestion des parties prenantes; capacité à établir un consensus et à favoriser l’harmonisation entre des priorités concurrentes. - Fortes aptitudes pour la communication à l’oral et à l’écrit; capacité à traduire des situations complexes en plans d’action clairs. - Maîtrise de la rédaction de rapports pour les parties prenantes internes et externes. - Expérience dans l’élaboration et la tenue à jour de protocoles d’intervention en cas d’incident relatif aux données. - Connaissance des meilleures pratiques de gestion de crise. - Capacité à prendre des décisions de manière autonome et rapide afin d’atténuer les risques et de protéger la marque TELUS. - Capacité à travailler efficacement dans l’urgence et de rester calme dans des situations stressantes. - Solides compétences en organisation et en gestion de projets. - Diplôme universitaire dans une discipline pertinente (de préférence). Requirements - Bilinguisme (français et anglais). - Attestation professionnelle de l’International Association of Privacy Professionals (IAPP) – CIPP, CIPM, etc. - Certification en continuité des affaires (CBCP, BCI, etc.). - Expérience en télécommunications, en services financiers ou dans d’autres secteurs hautement réglementés. - Bonne connaissance de la coordination et des interventions en cas d’incident de cybersécurité. - Expérience des exercices de simulation de crise ou des mises en situation sur table. - Une connaissance avancée de l'anglais est requise, car vous serez appelé(e) la plupart du temps à interagir en anglais avec des parties externes (par ex. clients, fournisseurs ou partenaires externes); à interagir en anglais avec des parties internes (par ex. collègues ou parties prenantes); et à travailler dans un environnement informatique anglais dans le cadre des tâches liées à ce poste dont la portée est nationale. Company Description

Role Description At TDS, our interns are our future. We are seeking motivated individuals who are passionate about problem solving and delivering technology solutions to move our business forward. As a Field Services Data Analytics Intern with us, you will build a solid foundation for your career by gaining hands-on experience from working on multiple projects with a wide variety of applications, including GIS, addressing, records and data review. Location: This position can work remotely in any of the 40+ states in which TDS Telecom operates. Work Schedule: This is a year-round internship, and we require at least 15 hours per week during core business hours of Monday-Friday, 8:00am-5:00pm. Pay: The base pay rate offered for this position is expected to be $19/hour. Intern Resources: As an intern at TDS, you'll have the opportunity to partner with seasoned professionals on high-priority company projects and day-to-day operations. During your internship, TDS offers you: - Access to our Intern Associate Resource Group (ARG): This group provides extra resources for your development, opportunities for internal advancement, and forums to connect with other interns across the company. - Prioritization of Your Professional Development: TDS offers in-depth training to ensure you are continuously growing and developing your skills. - Focus on Ethics and a Healthy Work-Life Balance: We emphasize ethical practices and offer a business casual work environment to promote a balanced, supportive culture. - Encouragement to Volunteer: Interns are encouraged to engage in local charities, university activities, and community events, fostering personal and professional growth through meaningful contributions. Responsibilities - Work in a fast-paced, high-tech learning environment to build, analyze, and administer our network, server, and security related infrastructure. - Learn to use a broad spectrum of leading-edge technologies. - Research plant records and technology platforms to serve our customers. - Proficient in Microsoft Excel. - Work with a variety of addressing and records systems to identify service opportunities. - Evaluate network delivery technologies and understand network engineering. - Address issues and find creative solutions. - Excited to learn how to help migrate from legacy to Cloud-based solutions. - Manage a variety of hardware devices through support and upgrades. Qualifications - High school diploma or equivalency. - Must be able to complete working hours between M-F 8-5pm. - Must be able to work a minimum of 15 hours per week. - Must be 18+ years of age. Benefits - Medical, dental, vision, life insurance, and a 401(k) plan for associates scheduled to work 20 or more hours per week. - Paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours). - Sick leave (10 days accrued per year for full-time and pro-rated for all other associates). - Seven paid national holidays and one floating holiday. - Paid parental leave (2 weeks after 12 months of employment). - Short Term Disability and Long Term Disability coverage for associates working 30 or more hours per week. - Education Assistance available to full-time associates. - Medical coverage, 401(k) plan (if 18 or older), and sick leave for associates scheduled to work under twenty hours per week or for a limited term (i.e. interns).