Enterprise Solutions Architect Location Remote - United States Employment Type Full time Location Type Remote You are a self-driven leader with a passion for engineering privacy-first solutions. As a highly skilled Architect or Engineer, you thrive in fast-paced, customer-centric environments and are always looking for new challenges. You have extensive experience building and maintaining relationships with technical and product teams at large enterprises, both pre and post-sales. You excel at understanding the business and technical needs of customers, consistently delivering innovative solutions that drive success. You are passionate about continuous learning, constantly staying up to date with evolving technology, and enjoy mentoring others across experience levels. You believe in fostering a culture of collaboration and growth, actively contributing to the success of your team and customers alike. You will: - Technical Mastery & Learning: - Develop a deep expertise in Skyflow’s Privacy Vault and its integration into enterprise data architectures. - Stay current with architectural trends, cloud technologies, and API best practices, ensuring cutting-edge solutions for customers. - Master data privacy and “privacy by design” principles, becoming a go-to expert across industries. - Solutioning & Customer Engagement: - Architect tailored solutions that demonstrate how the Skyflow Privacy Vault fits into customer environments and drives measurable business value. - Lead technical evaluations, build customized demos, and deliver best-in-class POCs to showcase Skyflow’s capabilities. - Develop a deep understanding of customer business challenges, proactively offering solutions that enhance their data privacy, security, and compliance efforts. - Leadership & Internal Collaboration: - Collaborate with Skyflow’s product and engineering teams to translate customer needs into actionable product features and improvements. - Represent Skyflow externally, showcasing how we solve some of the most critical data privacy challenges in the world. - Mentor and guide junior team members, sharing knowledge and fostering a collaborative team culture. You have: - Enterprise experience in pre-sales or technical customer-facing roles, with a focus on enterprise-level engagements. - Proven ability to lead technical discussions with Product Managers, Developers, Engineers, and C-level stakeholders, effectively translating complex technical concepts into clear business outcomes. - Strong experience building and managing relationships in fast-paced, technical organizations, particularly in pre and post-sales environments. - Expertise in cloud technologies (AWS, Google Cloud, Microsoft Azure) and API-centric development (REST, GraphQL, microservices). - In-depth knowledge of data architectures (relational databases, NoSQL data stores, ETL, integration workflows). - Strong application security background, including Authentication (AuthN), Authorization (AuthZ), Key Management, and advanced security models (PBAC, ABAC, RBAC). - Excellent written and verbal communication skills, with the ability to present complex technical topics to both technical and non-technical audiences. - A strong listener and learner who is always eager to grow and stay up to date with the latest industry trends and technologies. - Demonstrated ability to design privacy-first architectures, leveraging privacy regulations and best practices such as GDPR, CCPA, and “privacy by design” principles. - Experience in leading proof-of-concepts (POCs) and custom demos to validate solutions in high-stakes, fast-moving environments. Benefits: - Home Office Expense - Health, Vision, Dental - Unlimited PTO - Flexible working hours - Equity

• Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward. • Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements. • Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief. • Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes. • Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders. • Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments. • Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation. • Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed. • Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion. • Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices. • Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy. • Mentor more junior Solution Architects through collaboration, coaching, and shared learning.

• Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward. • Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements. • Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief. • Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes. • Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders. • Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments. • Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation. • Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed. • Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion. • Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices. • Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy. • Mentor more junior Solution Architects through collaboration, coaching, and shared learning.

• Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements • Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions, and relevant lines of questioning that may not have been prepared in advance of the conversation • Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing • Partner closely with Talkdesk’s product, implementation and sales teams to identify issues, close gaps, and continuously improve SOWs and the SOW process • Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap • Partner with sales, product, and engineering to help prioritize products and features based on client needs • Effectively translate client requirements and program characteristics to internal stakeholders. Ensure the client’s goals align with Talkdesk’s product offering and implementation methodology. • Help build out department methodology and tools to improve quality and efficiency • Leverage strong technical acumen to identify process improvements and technical solutions