Role Description The Business Systems Manager leads the team in streamlining systems, processes, training, issue resolution, and projects. This role is responsible for enhancing the efficiency and effectiveness of Customer Care and Private Sales operations through process and system development and improvements. Qualifications - Educational background in Business Analysis, Project Management, and/or Lean Green Belt - 5 years leading cross functional teams/projects related to processes and systems - Excellent communication - Self-starter - Organized - Process oriented Requirements - Lead the BA team to modify and optimize process and systems across Customer Care and Private Sales - Ensure issues for all CC and PS processes and systems are satisfactorily resolved (Service Support & IT) - Leverage existing systems to their fullest, automating and simplifying processes - Lead Lean initiatives to drive efficiencies in departmental and organizational processes - Participate or Lead projects implementing new or enhanced systems or processes - Recommend and implement new systems as the business needs demand - Responsible to ensure all key controls (ICFR Internal Controls) identified under their area of responsibility are designed and operating as outlined in the internal controls over financial reporting. - Ensure policies and processes are established and adhered to ensure goals and objectives for all regulatory and legal requirements are met including organizational quality, environmental, health & safety programs. - Other duties assigned Benefits - Job Stability - Respectful Workplace - Safety is our top priority - Company Paid Benefits: - Core Benefit Plan (Health, Dental, & Vision) - Effective Day 1 of Employment! - Optional Buy-Up Plan - Health Spending Account (HSA) - Employee Assistance Program (EAP) - Disability Insurance - 12 Paid STAT Holidays - Birthday Paid Day Off - Ability to advance your career with a growing company Company Description NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.

Role Description SpartanX is seeking an experienced Permit Manager to lead residential solar permitting operations across active and emerging markets. This leadership role is responsible for overseeing permitting workflows, managing team performance, supporting operational scalability, and ensuring projects move efficiently through the permitting process. The ideal candidate is highly organized, process-driven, and experienced in managing permitting operations within a fast-paced environment. In this role, you will oversee the performance and development of the permitting team, ensuring operational excellence through clear leadership, effective resource allocation, and continuous process improvement. You will be accountable for establishing and tracking key performance indicators (KPIs) that measure quality, efficiency, and throughput, using those metrics to drive productivity and maintain high service standards. Additionally, you will support the company’s growth by managing market expansion activities, including researching new jurisdictions, coordinating registration and licensing requirements, and ensuring compliance with regulatory obligations as SpartanX enters new territories. This is a full-time leadership position with direct impact on operational performance, project timelines, and market expansion initiatives. What You'll Do - Oversee day-to-day permitting operations across active markets - Manage, coach, and develop permitting specialists and support personnel - Establish, monitor, and report on departmental KPIs related to quality, throughput, cycle times, and operational performance - Allocate resources effectively to support project timelines and operational demands - Develop and implement process improvements that increase efficiency and scalability - Ensure permit applications are submitted accurately, completely, and on schedule - Monitor permit status pipelines and proactively address bottlenecks or delays - Coordinate with operations, engineering, scheduling, inspections, utilities, and installation teams to maintain project flow - Research AHJ requirements, permitting standards, and jurisdiction-specific regulations - Lead market expansion efforts by identifying permitting requirements in new territories - Coordinate contractor registrations, licensing requirements, and municipal compliance activities - Maintain organized records of jurisdictional requirements and regulatory changes - Support executive leadership with reporting, forecasting, and operational planning - Ensure compliance with all local, state, and regulatory permitting requirements Qualifications - Previous solar permitting experience required - Previous leadership or management experience required - Strong understanding of residential solar permitting processes and AHJ requirements - Experience establishing and managing operational KPIs - Proven ability to lead teams and drive performance improvements - Strong organizational, analytical, and problem-solving skills - Ability to manage multiple projects and priorities simultaneously - Professional communication and leadership abilities - Experience with permitting software, CRMs, and operational systems - Ability to work independently while supporting a collaborative operational environment Requirements - Previous Permit Manager experience preferred - Experience supporting multi-state solar operations preferred - Familiarity with contractor licensing, business registrations, and market expansion requirements preferred - Experience building scalable operational processes and workflows preferred - Strong reporting and data analysis capabilities preferred Benefits - $60K annually - Leadership opportunity with direct operational impact - Opportunities for advancement within a rapidly growing solar company - Team-focused culture built on accountability, professionalism, and operational excellence - Opportunity to support company growth and expansion into new markets Company Description SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.

Role Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group’s vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We’re on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We’re looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You’ll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Qualifications - 2+ years of experience in Customer Success, Account Management, Client Services, or a related role. - Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach. - Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset. - Goal-oriented, especially when it comes to achieving retention and satisfaction targets. - Comfortable collaborating across teams, including Finance, Product, and Support. - Experience in SaaS or subscription-based business models preferred. - Bachelor’s degree or equivalent professional experience is a plus. Requirements - Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction. - Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization. - Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities. - Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio. - Partner closely with Finance to resolve payment disputes, escalations, and account issues. - Monitor account health and identify opportunities to improve customer engagement and retention. - Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities. - Collaborate with Support and Product teams to advocate for customer needs and improve processes. - Act as a true customer champion - focused entirely on helping customers succeed. Benefits - The opportunity to make a direct, measurable impact on customer retention and satisfaction. - Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher. - Extensive training and professional development to help you grow your career. - Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). - A collaborative and transparent company culture that values customer impact, strategic thinking, and professional growth.

Role Description Mindoula Health is seeking a Behavioral Health Care Manager to work with us full-time & remotely from anywhere within the United States. Mindoula's teams of Care Managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success! - Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care. - Develop rapport with patients to create a safe therapeutic environment and assist them in developing insight into themselves, their patterns, and their relationships. - Encourage patients to express feelings and discuss what is happening in their lives, assisting them in developing insight into themselves and their relationships. - Guide patients in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. - Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships through brief therapeutic interventions including but not limited to motivational interviewing, behavioral activation, and problem-solving therapy. - Educate patients on medication, the importance of medication adherence, and monitor patients' medication and medication-related problems, reporting all findings to PCP and Psychiatric Consultants. - Responsible for communicating treatment recommendations, ensuring recommendations are being addressed by PCP, and communicating updates reported by PCP and/or patient to a psychiatrist. - Match daily calendar to documentation in Mindoula's electronic medical record - MMR. - Reflect all billable activity in case notes on MMR entered within 24 hours after billable activity. - Present follow-ups to the psychiatrist with necessary information during case presentation. - Counsel patients about their mental or physical illness, abuse, medication, and available community and social resources. - Assess patients for risk, make quick evaluations for risk, develop safety plans and respond within the parameters outlined within their safety plan, formulating and performing crisis interventions ensuring the safety of patients as necessary. - Monitor, evaluate, and record the patient's progress using validated assessments each month that the patient is in the program. - Prepare and maintain all required records, reports, paperwork, and patients' diagnostic records, maintaining the confidentiality of patients at all times. - Use clear and accurate verbal and written communication skills to facilitate communication with patients, patient's family/caregivers, staff, and the treatment team. - Produce high-quality documentation that enables the patients to receive the best treatment possible. - Competently relate to patients, their families, and agencies involved with patients through above-average interpersonal skills. Qualifications - Master's Degree Required in psychology, social work, or another behavioral health discipline from an accredited college or university. - Proficient in technology to successfully work remotely, specifically the Google Suite (calendar, docs, sheets, slides, etc.). - Strong documentation and data entry experience or abilities. - Work experience with Electronic Medical Records. Benefits - Mission-Obsessed Teammates; it all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other. - We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation. - Come be part of the solution! Company Description Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.