Title: CTM - Neuroscience Location: Remote Mexico Full time Remote What You'll Do: • Manage all clinical operational and quality aspects of allocated studies, of low to moderate complexity, in compliance with ICH GCP. In accordance to project specific requirements, may assume Clinical Study Manager (CSM) responsibilities on small and/or less complex projects. • Develop clinical tools (e.g. Monitoring Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan. Contribute to the development of the Master Action Plan (MAP) for providing clinical related documents. Ensure timely set up, organization, content and quality of the relevant sections of the Trial Master File (local and central). May participate in the design and development of CRFs, CRF guidelines, patient informed consent templates and other protocol specific documents as required. Collaborate with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings. • Collaborate with the clinical team and other departments as needed to meet deliverables of the project. Regularly communicate with the team and lead team meetings to ensure that timelines, resources, interactions, and quality are maintained. Responsible for the implementation and training of standardized clinical monitoring processes within the study and according to corporate standard policies. Responsible for the timely archiving of documents and study materials for the department. • Ensure achievement of the final clinical deliverable within the contractual time period specified by preparing and monitoring clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing monitoring visit reports, and managing CRF collection and query resolution. Continuously monitor or co-monitors clinical trials to assess performance and ensure contractual obligations are met. In smaller regions, may routinely conduct Accompanied Field Visits (AFVs) and be accountable for project financials. • May communicate with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues. • May coordinate all start-up activities and ensures that timely ethics committee and regulatory submissions (if appropriate) are addressed. Ensure that essential document quality meets the expectation of Regulatory Compliance Review. Review and follows up on all questions raised by the ethics committees. • May provide input into preparation of forecast estimates for clinical activities. Responsible for clinical resource management, assignment, delegation of clinical responsibilities and identification of additional resource requirements. Education & Experience Requirements: • Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities: • Good leadership skills, effective at mentoring and training, and capable of motivating and integrating teams • Good planning and organizational skills to enable effective prioritization of workload • Solid interpersonal and problem solving skills to enable working in a multicultural matrix organization • Capable of working effectively in a changing environment with complex/ambiguous situations • Familiarity with the practices, processes, and requirements of clinical monitoring • Good judgment and decision making skills • Effective oral and written communication skills, including English language proficiency • Capable of evaluating workload against project budget and adjusting resources accordingly • Sound financial acument and knowledge of budgeting, forecasting and fiscal management • Strong attention to detail • Solid understanding of relevant regulations e.g. ICH/GCP, FDA guidelines, etc. • Good computer skills to effectively use automated systems and computerized applications such as Outlook, Excel, Word, etc.

Role Description The Business Systems Manager leads the team in streamlining systems, processes, training, issue resolution, and projects. This role is responsible for enhancing the efficiency and effectiveness of Customer Care and Private Sales operations through process and system development and improvements. Qualifications - Educational background in Business Analysis, Project Management, and/or Lean Green Belt - 5 years leading cross functional teams/projects related to processes and systems - Excellent communication - Self-starter - Organized - Process oriented Requirements - Lead the BA team to modify and optimize process and systems across Customer Care and Private Sales - Ensure issues for all CC and PS processes and systems are satisfactorily resolved (Service Support & IT) - Leverage existing systems to their fullest, automating and simplifying processes - Lead Lean initiatives to drive efficiencies in departmental and organizational processes - Participate or Lead projects implementing new or enhanced systems or processes - Recommend and implement new systems as the business needs demand - Responsible to ensure all key controls (ICFR Internal Controls) identified under their area of responsibility are designed and operating as outlined in the internal controls over financial reporting. - Ensure policies and processes are established and adhered to ensure goals and objectives for all regulatory and legal requirements are met including organizational quality, environmental, health & safety programs. - Other duties assigned Benefits - Job Stability - Respectful Workplace - Safety is our top priority - Company Paid Benefits: - Core Benefit Plan (Health, Dental, & Vision) - Effective Day 1 of Employment! - Optional Buy-Up Plan - Health Spending Account (HSA) - Employee Assistance Program (EAP) - Disability Insurance - 12 Paid STAT Holidays - Birthday Paid Day Off - Ability to advance your career with a growing company Company Description NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.

Role Description SpartanX is seeking an experienced Permit Manager to lead residential solar permitting operations across active and emerging markets. This leadership role is responsible for overseeing permitting workflows, managing team performance, supporting operational scalability, and ensuring projects move efficiently through the permitting process. The ideal candidate is highly organized, process-driven, and experienced in managing permitting operations within a fast-paced environment. In this role, you will oversee the performance and development of the permitting team, ensuring operational excellence through clear leadership, effective resource allocation, and continuous process improvement. You will be accountable for establishing and tracking key performance indicators (KPIs) that measure quality, efficiency, and throughput, using those metrics to drive productivity and maintain high service standards. Additionally, you will support the company’s growth by managing market expansion activities, including researching new jurisdictions, coordinating registration and licensing requirements, and ensuring compliance with regulatory obligations as SpartanX enters new territories. This is a full-time leadership position with direct impact on operational performance, project timelines, and market expansion initiatives. What You'll Do - Oversee day-to-day permitting operations across active markets - Manage, coach, and develop permitting specialists and support personnel - Establish, monitor, and report on departmental KPIs related to quality, throughput, cycle times, and operational performance - Allocate resources effectively to support project timelines and operational demands - Develop and implement process improvements that increase efficiency and scalability - Ensure permit applications are submitted accurately, completely, and on schedule - Monitor permit status pipelines and proactively address bottlenecks or delays - Coordinate with operations, engineering, scheduling, inspections, utilities, and installation teams to maintain project flow - Research AHJ requirements, permitting standards, and jurisdiction-specific regulations - Lead market expansion efforts by identifying permitting requirements in new territories - Coordinate contractor registrations, licensing requirements, and municipal compliance activities - Maintain organized records of jurisdictional requirements and regulatory changes - Support executive leadership with reporting, forecasting, and operational planning - Ensure compliance with all local, state, and regulatory permitting requirements Qualifications - Previous solar permitting experience required - Previous leadership or management experience required - Strong understanding of residential solar permitting processes and AHJ requirements - Experience establishing and managing operational KPIs - Proven ability to lead teams and drive performance improvements - Strong organizational, analytical, and problem-solving skills - Ability to manage multiple projects and priorities simultaneously - Professional communication and leadership abilities - Experience with permitting software, CRMs, and operational systems - Ability to work independently while supporting a collaborative operational environment Requirements - Previous Permit Manager experience preferred - Experience supporting multi-state solar operations preferred - Familiarity with contractor licensing, business registrations, and market expansion requirements preferred - Experience building scalable operational processes and workflows preferred - Strong reporting and data analysis capabilities preferred Benefits - $60K annually - Leadership opportunity with direct operational impact - Opportunities for advancement within a rapidly growing solar company - Team-focused culture built on accountability, professionalism, and operational excellence - Opportunity to support company growth and expansion into new markets Company Description SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.

Role Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group’s vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We’re on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We’re looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You’ll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Qualifications - 2+ years of experience in Customer Success, Account Management, Client Services, or a related role. - Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach. - Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset. - Goal-oriented, especially when it comes to achieving retention and satisfaction targets. - Comfortable collaborating across teams, including Finance, Product, and Support. - Experience in SaaS or subscription-based business models preferred. - Bachelor’s degree or equivalent professional experience is a plus. Requirements - Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction. - Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization. - Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities. - Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio. - Partner closely with Finance to resolve payment disputes, escalations, and account issues. - Monitor account health and identify opportunities to improve customer engagement and retention. - Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities. - Collaborate with Support and Product teams to advocate for customer needs and improve processes. - Act as a true customer champion - focused entirely on helping customers succeed. Benefits - The opportunity to make a direct, measurable impact on customer retention and satisfaction. - Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher. - Extensive training and professional development to help you grow your career. - Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). - A collaborative and transparent company culture that values customer impact, strategic thinking, and professional growth.