Resource Innovations logo
Resource Innovations

A women-led clean energy solutions company, ranked #10 in the energy category on the 2022 Inc. 5000 list.

Client Services Project Coordinator

Location

Illinois

Posted

25 days ago

Salary

$18 - $20 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Client Services Project Coordinator

Resource Innovations

• Process rebate applications and related documentation in accordance with program guidelines and established service level agreements. • Perform accurate and timely data entry, validation, and maintenance across multiple systems and databases. • Coordinate project activities, deliverables, timelines, and documentation to support successful program execution. • Review applications and supporting documentation for completeness, accuracy, and compliance with program requirements. • Prepare and maintain reports, spreadsheets, and project documentation to support internal teams and client requirements. • Collaborate with internal stakeholders to resolve data discrepancies, process issues, and documentation gaps. • Support program launches, system updates, and operational changes through testing, validation, and process documentation. • Identify opportunities for process improvements and provide recommendations to enhance efficiency, accuracy, and customer experience. • Maintain accurate records and audit documentation in accordance with program and client requirements. • Assist with special projects, operational initiatives, and administrative tasks as needed. • Other duties as assigned.

Job Requirements

  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • 2+ years of experience in data entry, project coordination, program administration, operations support, or a related field.
  • Strong attention to detail and commitment to data accuracy.
  • Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Experience working with databases, CRM systems, or other data management platforms preferred.
  • Ability to analyze information, identify discrepancies, and resolve issues efficiently.
  • Strong written and verbal communication skills.
  • Ability to work independently as well as collaboratively within a team environment.
  • Experience in rebate processing, energy efficiency programs, utilities, or other regulated program environments is a plus.
  • Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

Benefits

  • Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.
  • The compensation range for the base salary for this position is $18-$20/hour.
  • In addition to base pay, employees may be eligible for a discretionary annual bonus.
  • Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees.
  • Comprehensive benefits package designed to promote health, financial security, and work-life balance.
  • Includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

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