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Surgery Scheduler

BilingualBilingualFull TimeRemoteMid LevelTeam 501-1,000

Location

United States

Posted

46 days ago

Salary

$24 - $27 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Surgery Scheduler

CU Medicine

Role Description We are seeking a highly motivated Float Surgery Scheduler to join our scheduling team. This job can be performed 100% remotely, and out of state candidates will be considered. The Float Surgery Scheduler provides administrative support to physicians across all surgery divisions as it relates to the management of day-to-day interactions with our patient population. The individual in this position will function as the liaison between patients, physicians, and medical representatives for all non-clinical issues. Responsibilities include: - Coordinating day-to-day calendars and logistics for multiple physicians. - Managing surgical schedules across multiple sites of practice. - Scheduling surgical procedures. - Answering patient calls. - Verifying patient registration. - Completing insurance prior authorizations. - Ordering medical devices in advance of surgical procedures. - Coordinating patient care across multiple specialties. This position works with several clinical computer/electronic systems, and it is expected that with adequate training, the incumbent will become proficient in the required systems within the first 2 – 3 months of hire. This position requires a high level of interaction with internal and external customers. The Float Surgery Scheduler will function as a liaison between the patient and the physician for non-clinical issues. The Float Surgery Scheduler will not disseminate any clinical information such as diagnosis, test results, post-surgical care instructions, etc., and will be primarily focused on the scheduling of patient surgical procedures and performing administrative support duties. All clinical information will be communicated by a nurse or physician, and inquiries/requests related to such information will be directed appropriately. Essential Duties include: - Managing the assigned physicians’ clinical workload including answering patient phone calls and directing them appropriately. - Scheduling patient surgeries for the Division at all metro Denver UCHealth locations via Epic. - Obtaining and uploading all necessary documents to patient records prior to appointments and surgery. - Coordinating treatment care plans across multiple metro Denver UCHealth locations and specialties. - Managing the Surgical Procedure schedule for assigned physicians. - Performing high-level administrative assistant duties for assigned physicians as required, which includes handling patient and referring provider correspondence. - Responding to special patient requests, i.e., obtaining self-pay estimates, quotes for procedures, obtaining return to work letters, scheduling clinic visits and surgical procedures. - Generating various types of letters in EPIC and sending them to patients and referring physicians. - Calling and confirming upcoming surgery dates and appointments with patients. - Attending required meetings to facilitate communication of key information regarding patient scheduling or other activities related to the accomplishment of the Division’s clinical activities. Qualifications - High school diploma required. - Must have 2+ years of experience in a healthcare setting with exposure to complex patient scheduling. - EPIC experience highly preferred. - High level verbal and written communication skills in conjunction with professional phone etiquette. - Broad knowledge of medical front office operations and medical terminology. - Familiarity with insurance plans and ICD/CPT coding. Requirements - All applications MUST be submitted via our website. - In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. - You will not be penalized for redacting or removing this information. Benefits - CU Medicine provides generous leave, health plans, and retirement contributions which take your total compensation beyond the number on your paycheck. - Find information about our benefits here .

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