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Dropbox

Dropbox is the one place to keep life organized and keep work moving.

Director, People Operations

People OperationsPeople OperationsFull TimeRemoteLeadTeam 1,001-5,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

17 days ago

Salary

$210.8K - $285.2K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Director, People Operations

Dropbox

• Lead and develop a high-performing global team • Establish operating models, SLAs, and metrics to improve quality and efficiency • Own contingent workforce strategy and management and make key decisions as it relates to the business • Oversee global onboarding operations to deliver a consistent, high-quality new hire experience • Guide People Operations workstreams for company-wide initiatives (e.g., M&A) • Drive strategic priorities in partnership with Finance, Audit, Legal, Procurement, People Technology, Talent Acquisition, Workforce Planning, HR Business Partners, and HR PMO • Influence decisions and ensure execution; act as a trusted advisor on People Operations • Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working • Oversee global mobility and immigration programs • Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness • Own service delivery strategy and continue to modernize our support model in partnership with technology teams • Simplify and standardize employee-facing processes and knowledge management • Expand support through automation, self-service, and AI • Leverage data to identify friction, measure performance, and improve outcomes • Advance adoption of AI and emerging technologies to enhance the employee experience • Own the global HR Compliance program (policies, controls, risk, governance) • Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization) • Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls • Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits • Track regulatory changes and adapt programs proactively

Job Requirements

  • 10+ years in People Operations or HR Operations
  • Experience leading global teams in complex environments
  • Expertise in service delivery and platforms, compliance, contingent workforce, mobility, and immigration
  • Track record leading large-scale, cross-functional initiatives
  • Strong stakeholder management and influencing skills; clear communicator
  • Data-driven with strong operational rigor
  • Balances strategy and execution with strong ownership
  • Experience leveraging AI and automation to improve operations
  • Strong understanding of US employment law; working knowledge of international HR compliance

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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