Dropbox is the one place to keep life organized and keep work moving.
Director, People Operations
Location
Canada
Posted
17 days ago
Salary
0
Seniority
Lead
Job Description
Director, People Operations
Dropbox
• Lead and develop a high-performing global team • Establish operating models, SLAs, and metrics to improve quality and efficiency • Own contingent workforce strategy and management and make key decisions as it relates to the business • Oversee global onboarding operations to deliver a consistent, high-quality new hire experience • Guide People Operations workstreams for company-wide initiatives • Drive strategic priorities in partnership with various teams (Finance, Audit, Legal, etc.) • Influence decisions and ensure execution; act as a trusted advisor on People Operations • Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working • Oversee global mobility and immigration programs • Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness • Own service delivery strategy and continue to modernize our support model in partnership with technology teams • Simplify and standardize employee-facing processes and knowledge management • Expand support through automation, self-service, and AI • Leverage data to identify friction, measure performance, and improve outcomes • Own the global HR Compliance program (policies, controls, risk, governance) • Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization) • Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls • Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits • Track regulatory changes and adapt programs proactively
Job Requirements
- 10+ years in People Operations or HR Operations
- Experience leading global teams in complex environments
- Expertise in service delivery and platforms, compliance, contingent workforce, mobility, and immigration
- Track record leading large-scale, cross-functional initiatives
- Strong stakeholder management and influencing skills; clear communicator
- Data-driven with strong operational rigor
- Balances strategy and execution with strong ownership
- Experience leveraging AI and automation to improve operations
- Strong understanding of US employment law; working knowledge of international HR compliance.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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