• Conducting onboarding meetings via Zoom or Teams with newly hired therapists. • Guiding candidates through each stage of the onboarding process and identifying what still needs to be completed. • Following up consistently to ensure candidates are progressing through their onboarding steps on time. • Managing candidate statuses on a shared board and ensuring no one is stuck at a stage for too long. • Completing and tracking tasks accurately within the company's systems (including ClickUp). • Flagging candidates who are not engaging or progressing and following the relevant protocols. • Coordinating with the staffing team once candidates reach the placement stage of onboarding. • Handling approximately 30 onboarding candidates per month per state, with team support during high-volume periods.

Role Description The Patient Navigator - LVN supports early, discharge-focused care coordination across the member’s episode of care to promote timely, safe, and appropriate transitions from the inpatient setting to the next level of care. This role works closely with: - Utilization Management - Hospitalist leadership - The Transitions Team - Post-acute providers - Members and caregivers Key responsibilities include: - Identifying barriers to discharge - Supporting medical necessity alignment - Reducing avoidable post-acute delays - Improving average length of stay - Reducing readmission risk - Enhancing member and caregiver experience - Promoting efficient use of healthcare resources - Supporting authorization-related member communication, including outcome and notification calls You’ll be rewarded and recognized for your performance in an environment that will challenge you and provide development for other roles you may be interested in. Qualifications - Graduate of an accredited LVN program - Current & unrestricted LVN (Licensed Vocational Nurse) license in the State of Texas or compact licensure - 5+ years of Discharge Planning Experience - 3+ years of experience in prior nursing experience in an outpatient or acute care setting - Care coordination both in and outside of a Hospital Setting - Technology proficiency (use of EMR, excellent computer skills) - Ability to interpret data via reports - Must be able to work in a team environment and exhibit flexibility and enthusiasm in learning new information and developing new skills quickly Requirements - Current BLS issued by the American Heart Association (preferred) - Care Management / Disease Management experience (preferred) - EPIC Experience (preferred) Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (subject to eligibility requirements) - Hourly pay range: $20.38 to $36.44 per hour based on full-time employment

Role Description From the benchtop to the bedside, our Gastroenterology team of regional and national thought leaders are developing innovative discoveries and delivering compassionate care throughout the health system and beyond. We remain dedicated to the continued growth of our research, clinical and educational missions spanning multiple disciplines including basic sciences, inflammatory bowel disease, gastrointestinal malignancy, advanced endoscopy and the microbiome. What you will do as a Scheduling Coordinator: - Serves as a single point of contact for coordinating care before a surgery, procedure or treatment. - Collaborates and effectively communicates with patients, caregivers, providers, schedulers, and other care team members. - Monitor and manage work queues. - Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns). - Partners with customers to resolve questions and concerns. - Follows standard processes and workflows to ensure safety and reliability. - Deliver a consistently high level of service, and goes above and beyond to assist customers. - Review and respond to patient messages sent to the Epic in-box or through MyChart. - Gather and document information to help facilitate communication between the patient/caregiver and care team. - Ensure messages are addressed within standard timeframes, and escalate issues that need prompt attention. - Review chart to piece together important information for the patient and provider. Qualifications - High School Diploma or GED. - 2+ years of experience in a medical setting. - 1+ years of experience in customer service. Requirements - Location: Remote (MN residents only). - Hours: Monday-Friday, 8:30am-5:00pm. Benefits - This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more! - Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Role Description The Specialty Access Center (SAC) is an inbound, fast-paced, high-volume center with an average of 6,000 calls per day. The SAC supports multiple Adult and Pediatric Specialties, which include: - Cardiology - Dermatology - ENT - Med-Surg - Neuroscience - Oncology - Ophthalmology - Primary Care - Pulmonology - Solid Organ Transplant - Urology - Women’s Health As the first point of contact, the SAC provides essential support in connecting patients with the care they need. What you will do as a Patient Access Scheduler: - Uses technology proficiently to identify and satisfy patient appointment scheduling needs - Coordinates all aspects of patient scheduling needs according to protocols - Notifies caller of change in appointment scheduling - Acquires patient demographic and insurance information for new patients and verifies for returning patients - Can optimally determine when a conversation needs to be escalated to triage or manager - Provides pre-appointment instructions to patients at the time of the call - Responds to, answers and/or advises questions or concerns Qualifications - HS Diploma/GED - 1+ Years Customer Service experience in healthcare or professional service industry - Proven ability to listen effectively, maintain HIPAA-compliant confidentiality, and resolve patient complaints while demonstrating patience and professionalism - Strong telephone management, organization, and prioritization skills - This position requires a full month of uninterrupted training Requirements - Location: At this time, this position will be working remote (MN residents only) - Hours: Monday - Friday, 8:30am-5:00pm Benefits - Generous benefit package including but not limited to medical, dental, vision plans - Life insurance - Short-term and long-term disability insurance - PTO and Sick and Safe Time - Tuition reimbursement - Retirement - Early access to earned wages - For additional information, please follow this link: Fairview Benefits EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.