Role Description The Patient Navigator - LVN supports early, discharge-focused care coordination across the member’s episode of care to promote timely, safe, and appropriate transitions from the inpatient setting to the next level of care. This role works closely with: - Utilization Management - Hospitalist leadership - The Transitions Team - Post-acute providers - Members and caregivers Key responsibilities include: - Identifying barriers to discharge - Supporting medical necessity alignment - Reducing avoidable post-acute delays - Improving average length of stay - Reducing readmission risk - Enhancing member and caregiver experience - Promoting efficient use of healthcare resources - Supporting authorization-related member communication, including outcome and notification calls You’ll be rewarded and recognized for your performance in an environment that will challenge you and provide development for other roles you may be interested in. Qualifications - Graduate of an accredited LVN program - Current & unrestricted LVN (Licensed Vocational Nurse) license in the State of Texas or compact licensure - 5+ years of Discharge Planning Experience - 3+ years of experience in prior nursing experience in an outpatient or acute care setting - Care coordination both in and outside of a Hospital Setting - Technology proficiency (use of EMR, excellent computer skills) - Ability to interpret data via reports - Must be able to work in a team environment and exhibit flexibility and enthusiasm in learning new information and developing new skills quickly Requirements - Current BLS issued by the American Heart Association (preferred) - Care Management / Disease Management experience (preferred) - EPIC Experience (preferred) Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (subject to eligibility requirements) - Hourly pay range: $20.38 to $36.44 per hour based on full-time employment

Role Description From the benchtop to the bedside, our Gastroenterology team of regional and national thought leaders are developing innovative discoveries and delivering compassionate care throughout the health system and beyond. We remain dedicated to the continued growth of our research, clinical and educational missions spanning multiple disciplines including basic sciences, inflammatory bowel disease, gastrointestinal malignancy, advanced endoscopy and the microbiome. What you will do as a Scheduling Coordinator: - Serves as a single point of contact for coordinating care before a surgery, procedure or treatment. - Collaborates and effectively communicates with patients, caregivers, providers, schedulers, and other care team members. - Monitor and manage work queues. - Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns). - Partners with customers to resolve questions and concerns. - Follows standard processes and workflows to ensure safety and reliability. - Deliver a consistently high level of service, and goes above and beyond to assist customers. - Review and respond to patient messages sent to the Epic in-box or through MyChart. - Gather and document information to help facilitate communication between the patient/caregiver and care team. - Ensure messages are addressed within standard timeframes, and escalate issues that need prompt attention. - Review chart to piece together important information for the patient and provider. Qualifications - High School Diploma or GED. - 2+ years of experience in a medical setting. - 1+ years of experience in customer service. Requirements - Location: Remote (MN residents only). - Hours: Monday-Friday, 8:30am-5:00pm. Benefits - This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more! - Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Role Description The Specialty Access Center (SAC) is an inbound, fast-paced, high-volume center with an average of 6,000 calls per day. The SAC supports multiple Adult and Pediatric Specialties, which include: - Cardiology - Dermatology - ENT - Med-Surg - Neuroscience - Oncology - Ophthalmology - Primary Care - Pulmonology - Solid Organ Transplant - Urology - Women’s Health As the first point of contact, the SAC provides essential support in connecting patients with the care they need. What you will do as a Patient Access Scheduler: - Uses technology proficiently to identify and satisfy patient appointment scheduling needs - Coordinates all aspects of patient scheduling needs according to protocols - Notifies caller of change in appointment scheduling - Acquires patient demographic and insurance information for new patients and verifies for returning patients - Can optimally determine when a conversation needs to be escalated to triage or manager - Provides pre-appointment instructions to patients at the time of the call - Responds to, answers and/or advises questions or concerns Qualifications - HS Diploma/GED - 1+ Years Customer Service experience in healthcare or professional service industry - Proven ability to listen effectively, maintain HIPAA-compliant confidentiality, and resolve patient complaints while demonstrating patience and professionalism - Strong telephone management, organization, and prioritization skills - This position requires a full month of uninterrupted training Requirements - Location: At this time, this position will be working remote (MN residents only) - Hours: Monday - Friday, 8:30am-5:00pm Benefits - Generous benefit package including but not limited to medical, dental, vision plans - Life insurance - Short-term and long-term disability insurance - PTO and Sick and Safe Time - Tuition reimbursement - Retirement - Early access to earned wages - For additional information, please follow this link: Fairview Benefits EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.

Title: Veterinary Patient Care Coordinator Location: MD-295, Baltimore, MD, USA - Employees can work remotely - Full-time Job Description: Company Description Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service.  We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique.  Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of pets - we’d love to talk with you! Job Description The Patient Care Coordinator (PCC) is a client-focused professional responsible for managing a dedicated book of veterinary practices and supporting their clients through proactive communication, scheduling, and preventive care outreach. In this role, the PCC partners closely with assigned clinics to help drive patient compliance, improve client engagement, and provide operational support. This position requires a self-directed individual who can independently manage their workflow, prioritize outreach activities, and support multiple practices simultaneously. The PCC serves as a key liaison between veterinary clinics and their clients while ensuring a high level of service and communication. Key Responsibilities The Patient Care Coordinator manages client outreach for assigned veterinary practices, supporting preventive care compliance and appointment scheduling. This role educates clients on recommended veterinary services such as wellness exams, vaccinations, and dental care while conducting outreach through phone, text, and email to schedule appointments and follow up with clients. The PCC serves as the primary communication liaison for assigned clinics, helping support clinic workflows and service goals. Responsibilities also include maintaining accurate documentation of client interactions, navigating multiple systems such as PetDesk, RingCentral, Microsoft Teams, and veterinary practice management software (e.g., Cornerstone, ezyVet, AviMark), reviewing patient records to identify follow-up care opportunities, and professionally handling client questions, concerns, or service issues. Qualifications Required - Strong ability to work independently and manage multiple priorities - Excellent written and verbal communication skills - Comfort working across multiple technology platforms - Strong organization and attention to detail - Ability to handle challenging client conversations with professionalism Preferred - Experience working in a veterinary clinic or animal health environment - Familiarity with PetDesk or veterinary practice management systems - Prior experience in client service, appointment scheduling, or preventive care coordination - Experience working in a remote environment Additional Information Work Environment This is a primarily remote position that requires frequent use of phone, messaging, and virtual communication tools to engage with clients and veterinary practices. The role involves extended periods of computer-based work while managing outreach, scheduling, and documentation across multiple systems. Additional information Competitive compensation dependent on location and experience, with annual bonus potential. We also offer a robust set of medical, non-medical and retirement benefits that we encourage our employees to take advantage of. We want nothing more than to fuel your career goals, which is why we’ve created exclusive programs like Alliance Educates, Alliance Propel and Alliance Cares - to bring you financial, learning and wellness opportunities designed to enrich your growth. WE ARE A DRUG-FREE & EQUAL OPPORTUNITY EMPLOYER. Company Policy Forbids Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Marital Status, Sexual Orientation or National Origin.