• The documentation you maintain and improve has a daily, visible effect on how people work — this is not documentation that sits on a shelf never to be read. • Document new products from day one, setting the standard before complexity accumulates. • Run documentation migration projects end-to-end: scope what needs to move (and improve), get buy-in from the team that owns it, and deliver it — from operations documentation to people documentation and beyond. • Choose your work based on impact. You decide when to raise the bar and when documentation is finished. • Shape how new departments adopt the Handbook. Work with teams that have never used Git, explain why their knowledge belongs in the Handbook, and either run the migration for them or support them doing it themselves. • Mentor another technical writer — raise their standard by reviewing their work, sharing approaches, and role modelling how to run projects independently. • Advocate for culture change: the documentation practices that worked for a startup of humans do not serve a scale-up of AI-builders. You’ll help iwoca recognise that and adapt.

Role Description Are you passionate about reducing the climate impacts of freight transportation and accelerating the transition to a zero-emission logistics sector? Would you like to work alongside some of the world's largest companies, governments, NGOs, and industry leaders to drive meaningful change across global supply chains? As a Technical Specialist , you will play a key role in supporting some of North America's most ambitious fleet electrification initiatives. You will conduct total cost of ownership (TCO), emissions, operational, and economic analyses that directly inform fleet investment decisions and deployment strategies. You will also help improve and automate analytical processes, develop scalable data workflows, and contribute technical expertise across multiple projects. Key Responsibilities - Data Processing, Analytics & Modeling - Gather, clean, validate, and organize operational, fleet, route, and infrastructure data across multiple projects. - Develop, maintain, and improve total cost of ownership (TCO), emissions, operational, and economic models to support fleet electrification decision-making. - Develop and automate analytical workflows using Python to improve efficiency, consistency, and scalability. - Update and maintain key model inputs including energy prices, incentives, emissions factors, vehicle performance assumptions, and infrastructure costs. - Conduct scenario analysis and sensitivity testing to evaluate fleet deployment strategies and investment opportunities. - Identify inefficiencies in current analytical processes and implement practical improvements to increase scalability and repeatability. - Maintain clear documentation of data sources, assumptions, methodologies, and analytical approaches. - Support the transition of existing Excel-based analytical tools and processes into more scalable Python-based solutions where appropriate. - Insights, Reporting & Visualization - Translate complex analytical outputs into clear, actionable insights for technical and non-technical audiences. - Develop visual outputs including dashboards, maps, charts, tables, and presentations. - Support reporting and analytical deliverables for customers, partners, funders, and stakeholders. - Develop presentations and technical materials to communicate findings and recommendations effectively. - Present analytical findings during stakeholder meetings, workshops, conferences, and industry events. - Project Delivery & Stakeholder Support - Work closely with project managers and technical experts to integrate analytical insights into project delivery. - Support demand aggregation, procurement, ecosystem engagement, and fleet deployment activities through data-driven analysis. - Participate actively in project and stakeholder meetings, providing technical input and analytical expertise. - Contribute to analytical materials supporting RFPs, site-level assessments, deployment planning, and strategic initiatives. - Collaborate with external partners, consultants, and industry stakeholders to ensure analytical consistency and quality across projects. Qualifications - 3–5 years of experience in data analytics, modeling, or quantitative analysis, preferably within transportation, energy, logistics, sustainability, or related sectors. - Strong analytical and quantitative skills, including economic, operational, or emissions analysis. - Proficiency in Python for data processing, analysis, modeling, and workflow automation. - Advanced proficiency in Microsoft Excel. - Experience creating data visualizations, dashboards, and analytical reports. - Strong communication skills, with the ability to explain technical concepts to diverse audiences. - Ability to manage multiple priorities and collaborate effectively in cross-functional and multi-stakeholder environments. - Bachelor’s degree in engineering, Transportation, Environmental Science, Economics, Data Analytics, Mathematics, Statistics, or a related quantitative discipline. Preferred - Experience with fleet electrification, electric vehicles, charging infrastructure, energy systems, or freight transportation. - Experience with Power BI, Tableau, or similar business intelligence tools. - Experience with GIS and spatial analysis tools. - Experience working with SQL databases and large datasets. - Familiarity with logistics operations, trucking fleets, or transportation planning. - Experience leveraging automation, AI-assisted analysis, or advanced analytical tools to improve data workflows. - Master's degree in a relevant field. Benefits - Enjoy 27 days of holiday and 10 public holidays to relax, recharge, and do what matters most to you. - With unlimited access to Coursera and other learning opportunities, you can keep building your skills and knowledge. - Full access to OpenUp means you can connect with psychologists, join mindfulness classes, and explore courses to support your mental health. - Join a global team built on trust, collaboration, and shared learning.

Role Description We are looking for an experienced SOA Developer to support the migration of a license portal to a modern, service-oriented architecture. The role involves replacing direct database interactions with REST API-based integrations using Oracle SOA Suite 12c. This is a hands-on development role with opportunities to contribute to design decisions in a fast-paced, global delivery environment. Qualifications - Strong development and debugging skills - Ability to work independently and as part of a team - Good understanding of integration patterns and service-oriented architecture - Effective communication skills for global collaboration Requirements - Willingness to collaborate with US team in PST hours (morning IST overlap) Benefits - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.

Role Description ASRC Federal Agile Decision Sciences LLC is seeking a Technical Writer/Editor (Journeyman) with an active US Government Security Clearance to support the U.S. Army CECOM ASIC program. This role is the documentation specialist who ensures that every new capability the team delivers is fully, accurately, and clearly documented — so users can adopt and operate the system without confusion or an avoidable support burden. Working alongside developers, engineers, and product owners throughout the agile delivery cycle, the writer translates technical and functional detail into clear, accessible guidance for a range of audiences. As an established individual contributor, the Technical Writer works independently under general supervision on moderately complex documentation efforts, sets objectives for their own work to meet sprint and release goals, and may provide guidance to junior writers. The writer captures requirements as features are built — not after the fact — preventing documentation gaps at release and reducing downstream training time and support tickets. Key Responsibilities - Author comprehensive user guides with clear step-by-step instructions and supporting screenshots. - Develop role-based documentation tailored to each distinct user group. - Capture technical and functional details accurately during sprint development. - Document new features in real time as they are built. - Write, rewrite, and edit technical content for clarity, accuracy, and consistency. - Produce clear, accessible writing that reduces user confusion and lowers support tickets. - Prepare and select illustrative materials to reinforce written instructions. - Conduct quality reviews of documentation for technical accuracy and adherence to standards. - Maintain version control and keep the documentation library current. Outcomes This Role Enables - Users can adopt and operate new capabilities with minimal hand-holding. - Each user group has guidance written specifically for their tasks and responsibilities. - Technical and functional detail is captured accurately and early. - Every release ships with complete, current documentation. - Training time and support-ticket volume measurably decrease as documentation quality improves. Qualifications - Bachelor's degree, or 4 years of equivalent combination of education and experience. - 2–4 years of professional technical writing experience producing user-facing documentation for software or IT systems. - Demonstrated ability to translate complex technical and functional detail into clear, accurate, audience-appropriate content. - Proficiency authoring and formatting documentation, including capturing and annotating screenshots. - Strong command of English grammar, style, and editing. - Experience gathering source material directly from developers, engineers, and subject-matter experts. - Ability to work independently, manage multiple documentation deliverables, and meet deadlines. Preferred Qualifications - Experience documenting software within an Agile/Scrum delivery environment. - Familiarity with U.S. Army / DoD programs, terminology, and documentation standards. - Experience with structured-authoring or documentation tools. - Working knowledge of Section 508 / accessibility requirements for government documentation. - Experience developing role-based or task-based documentation sets for multiple user types. Security Clearance & Eligibility An active U.S. Department of Defense Secret security clearance is preferred; the specific clearance requirement must be confirmed against the governing task order. U.S. citizenship is typically required for access to Army systems and facilities. Final clearance and eligibility requirements will be verified during the hiring process. Benefits - Competitive pay and benefits packages. - Health care, dental, vision, life insurance. - 401(k) and education assistance. - Paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.