Title: Remote-Patient Account Representative Location: Remote United States Department: Business Office Job Description: JOB SUMMARY The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner. This candidate should have a solid understanding of the Revenue Cycle as it relates to the entire life of a patient account from creation to payment. Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities. Basic knowledge of Commercial, Managed Care, Medicare and Medicaid insurance is preferable. An effective revenue cycle process is achieved with working as part of a dynamic team and the ability to adapt and grow in an environment where work assignments may change frequently while resolving accounts with minimal assistance. Representative must be able to work independently as well as work closely with management and team to take appropriate steps to resolve an account. Team member should possess the following: - Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, patients, physicians, attorneys and team members as needed. - Basic computer skills to navigate through the various system applications provided for additional resources in determining account actions - Access payer websites and discern pertinent data to resolve accounts - Utilize all available job aids provided for appropriateness in Patient Accounting processes - Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account - Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership - Identify and communicate any issues including system access, payor behavior, account work-flow inconsistencies or any other insurance collection opportunities - Provide support for team members that may be absent or backlogged ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. - Researches each account using company patient accounting applications and internet resources that are made available. Conducts appropriate account activity on uncollected account balances with contacting third party payors and/or patients via phone, e-mail, or online. Problem solves issues and creates resolution that will bring in revenue eliminating re-work. Updates plan IDs, adjusts patient or payor demographic/insurance information, notates account in detail, identifies payor issues and trends and solves re-coup issues. Requests additional information from patients, medical records, and other needed documentation upon request from payors. Reviews contracts and identify billing or coding issues and request re-bills, secondary billing, or corrected bills as needed. Takes appropriate action to bring about account resolution timely or opens a dispute record to have the account further researched and substantiated for continued collection. Maintains desk inventory to remain current without backlog while achieving productivity and quality standards. - Perform special projects and other duties as needed. Assists with special projects as assigned, documents, findings, and communicates results. - Recognizes potential delays and trends with payors such as corrective actions and responds to avoid A/R aging. Escalates payment delays/ problem aged account timely to Supervisor. - Participate and attend meetings, training seminars and in-services to develop job knowledge. - Respond timely to emails and telephone messages as appropriate. - Ensures compliance with State and Federal Laws Regulations for Managed Care and other Third Party Payors. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Thorough understanding of the revenue cycle process, from patient access (authorization, admissions) through Patient Financial Services (billing, insurance appeals, collections) procedures and policies - Intermediate skill in Microsoft Office (Word, Excel) - Ability to learn hospital systems – ACE, VI Web, IMaCS, OnDemand quickly and fluently - Ability to communicate in a clear and professional manner - Must have good oral and written skills - Strong interpersonal skills - Above average analytical and critical thinking skills - Ability to make sound decisions - Has a full understanding of the Commercial, Managed Care, Medicare and Medicaid collections, Intermediate knowledge of Managed Care contracts, Contract Language and Federal and State requirements for government payors - Familiar with terms such as HMO, PPO, IPA and Capitation and how these payors process claims. - Intermediate understanding of EOB. - Intermediate understanding of Hospital billing form requirements (UB04) and familiar with the HCFA 1500 forms. - Ability to problem solve, prioritize duties and follow-through completely with assigned tasks. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. - High School diploma or equivalent. Some college coursework in business administration or accounting preferred - 1-4 years medical claims and/or hospital collections experience - Minimum typing requirement of 45 wpm PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Office/Team Work Environment - Ability to sit and work at a computer terminal for extended periods of time WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Call Center environment with multiple workstations in close proximity As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation - Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience. - Position may be eligible for a signing bonus for qualified new hires, subject to employment status. - Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: - Medical, dental, vision, disability, and life insurance - Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. - 401k with up to 6% employer match - 10 paid holidays per year - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. - For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act. Job CategoryFinance/Accounting Degree LevelHigh School Diploma/GED (±11 years) Job ScheduleFull time Job ShiftDay Locations Conifer - Virtual Office(Remote) Assignment CategoryFull Time Pay Range$15.80 - $23.70 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Title: Sales Account Manager (APAC) Location: 17187Australia Department: Sales Workplace type Fully remote Employment Type Permanent - Full Time Department Sales KeyResponsibilities: Why Confluence? At Confluence, we’ve always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence. More about the role & team Join our dynamic SA/APAC sales team as an Account Manager, focusing on managing and growing relationships with smaller accounts and actively seeking upsell opportunities. This role covers both existing client management and new business development, with full responsibility for the sales life cycle—from prospecting to contract management and closing. You’ll receive marketing and lead generation support, and benefit from a collaborative, virtual team environment. The position offers significant autonomy, exposure to a broad product portfolio, and the opportunity to progress to larger accounts as you demonstrate your capabilities. Regular travel within APAC and internationally is expected, providing valuable multinational experience. What skills and experience do I need to succeed? - Experience in sales/account management within the investment management domain - selling Analytics solutions. - Ability to discuss Performance, Risk, Attribution, and Analytics with clients. - Self-starter with strong problem-solving skills and the ability to work independently in a remote/virtual setting. - Sydney-based, with a broad professional network. - Experience managing the full sales cycle, including prospecting, closing, and contract management. - Familiarity with Salesforce, LinkedIn, and other sales/CRM tools. - Willingness to attend industry events and engage in cold outreach. - Comfortable with regular travel within APAC and occasional international trips. What do we offer? Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes: Generous Time Off packages including additional half days with each public holiday in your location. Global Career Development opportunities Social Events Referral Bonus scheme - Upto $3,000 per successful referral Plus many more! More about the Location We offer flexible working options for all employees. We have a small workforce in Sydney who work remotely. #LI-Remote Values We look for people who align with our 4 values. Integrity Face reality with honesty, courage and accountability Imagination Deal creatively with challenges and envision what the world could be Discipline Build good habits into reflexes which become a part of our life Service Committed to the success of others If you would like to find out more about a Career at Confluence, please apply today. Pre-Employment Screening Disclaimer As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history, and other relevant pre-employment screening. Please note that additional checks may be required depending on the nature of the role and the jurisdiction in which the role is based or operates. These may include, but are not limited to, criminal record checks or financial background checks where applicable. About Confluence Technologies As a leading global technology solutions provider to the investment management industry, Confluence helps clients solve complex investment data challenges across the front, middle and back office. Headquartered in Pittsburgh, PA, Confluence services over 1000 clients in 40 countries, with locations across Europe, North America, South Africa, Australia and Asia.

Title: Account Manager - Mass Channel in Sales Location: Los Angeles, CA Remote Full Time Job Description: About Us KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide. We believe that everyone should feel confident when purchasing our products no matter your hair type, style or budget. The Role: KITSCH is seeking a relationship-driven, commercially minded Account Manager to join our growing team. The ideal candidate will own a portfolio of retail accounts end-to-end — from relationship to revenue. You will be responsible for driving customer retention and revenue growth, executing channel-specific strategies, and leading a team of Sales Coordinators. Candidates should have a strong retail sales background, an analytical mindset, and the cross-functional fluency to collaborate effectively with Finance, Supply Chain, Product Development, and Marketing. Job Responsibilities and Key Result Areas: Customer Relationship Management - Build and maintain strong relationships with key retail customers, distributors, and stakeholders by serving as the primary point of contact. - Manage regular communication cadences with all key retail partners and drive account retention and satisfaction across the full portfolio. - Represent the brand with professionalism and strategic intent in every retailer interaction. Account Management & Expansion - Analyze sales data, market trends, and competitive activity to inform and execute account strategy aligned with the Director of Mass. - Lead Line Review meetings and secure new item distribution across your channel. - Identify and act on whitespace and expansion opportunities within existing and target accounts. Trade Spend & Promotional Management - Plan, execute, and reconcile trade spend in partnership with Finance, with a focus on ROI, efficiency, and profitability. - Evaluate promotional performance and eliminate underperforming activity. - Maintain a forward-looking promotional calendar aligned to retailer windows. New Item & Innovation Launches - Lead the sell-in and in-market execution of new product launches, ensuring distribution commitments are secured ahead of go-live. - Coordinate cross-functionally on inventory readiness, compliance, and retailer portal requirements. - Monitor and report on post-launch performance across all accounts. Merchandising & Display Planning - Identify and pursue brand block improvements and incremental display opportunities with retail partners. - Align display and reset activity to retailer calendars and seasonal windows. - Ensure all in-store programs meet profitability standards. Team Management - Define roles, responsibilities, and priorities for Sales Coordinators and lead them with clear expectations and accountability. - Coach and develop team members through regular feedback, check-ins, and performance conversations. - Identify gaps and build team capacity to meet evolving channel needs. Cross-Functional Collaboration - Maintain forecast alignment with the Inventory team and flag risks proactively. - Drive resolution of chargebacks and compliance issues in collaboration with relevant internal teams. - Act as the primary liaison between retail partners and internal stakeholders to ensure timely and effective resolution. Core Competencies and Qualifications - 3-5+ years managing retail accounts in CPG, beauty, or consumer products. Familiarity with Target, Ulta, and Walmart channels strongly preferred. - Analytical mindset with comfort in syndicated data tools (IRI, Nielsen, SPINS), sell-through metrics, contribution margin analysis, and trade spend ROI evaluation. - Proven ability to build and maintain productive, long-term partnerships with retail buyers, category managers, and distributor contacts. - Cross-functional fluency with experience working alongside Finance, Supply Chain, Product Development, and Marketing teams. - Experience managing, coaching, or mentoring junior team members with the ability to delegate effectively and develop talent. - High attention to detail and strong follow-through on compliance requirements including retailer portals, OTIF, and chargebacks. - Ability to manage multiple accounts simultaneously in a fast-paced, high-volume environment without sacrificing accuracy. - Strong written and verbal communication skills with the ability to prepare and present compelling business reviews, line review decks, and sell-in materials. WHAT WE BRING TO THE TABLE... - Competitive Pay/Benefits - A dynamic team - Location: Remote - An open mind for new ideas - Growth…growth and some more growth!

Title: Associate National Account Manager Location: New York, New York Hybrid Department: Sales Job Description: SUMMARY: HBG is looking for an Associate National Account Manager, to drive sales at educational wholesalers which service schools and libraries nationwide. This highly-organized individual will be responsible for managing our growing frontlist and steady backlist with several accounts, including Brodart, Follett Content Solutions, Mackin, and more. This highly-collaborative role reports to our Associate Director, Children’s Sales and will also work closely with stakeholders across publishing, marketing, and other departments as needed. This role is based in our NY office and follows a three days per week in-office hybrid schedule. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Serve as primary contact for 100+ educational wholesale accounts across the US - Create and curate sales presentations for accounts on a seasonal schedule - Sell Hachette & client titles, manage inventory needs, maintain account estimates and orders, and communicate with internal departments on educational initiatives - Run and analyze account sales reporting - Promptly reply to account requests and provide superior service - Create and distribute weekly educational newsletter to accounts - Maintain co-op budgets and ensure contracts are entered in a timely manner - Attend select educational conferences to meet with accounts, organize account author signing opportunities and provide in-booth support to our publishing colleagues - Participate fully and offer market feedback in seasonal go-to-market meetings, including Strategy and Sales Conference KNOWLEDGE, SKILLS & ABILITIES REQUIRED: - At least 2-3 years prior publishing experience, sales preferred - Must be comfortable in a fast-paced, high-volume sales department - Excellent organizational skills and keen attention to detail - Self-starter, able to take ownership of job responsibilities and manage work time efficiently - Able to communicate and work effectively with colleagues at every level of seniority as well as accounts and clients - Must be proficient in MS Word, Microsoft Excel and PowerPoint and have strong analytical skills - Ideal candidates will have experience in children’s book publishing As a leading book publisher, we believe that including and representing diverse voices in all aspects of our business is fundamental to what we do. Our publishing programs must reflect the broad range of backgrounds, experiences, political views and ideas that shape our society and publish books for all readers. Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The compensation range for this position is $65,000 - $72,000. Salary can vary based on a number of factors including skills, experience, and location — talk with your recruiter to learn more. There may be times that you will be required (or requested) to work overtime due to the nature of your role or exceptional workload issues or special projects. Occasional travel is required. The following benefits are offered by the company: medical, dental, vision, basic and supplemental life, short-term and long-term disability, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, health and dependent care FSA, commuter benefit plan, employee assistance program, tuition reimbursement, travel assistance, 401(k), discretionary bonus program, PTO (15 vacation days, 3 personal days, 10 holidays and generous sick leave) and group discounts on auto and home insurance and legal services. Eligibility requirements apply to some benefits and may depend on your job classification, hours worked and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.