Role Description We have an exciting opportunity at Envoy Global for an experienced Case Manager to join our Dutch Immigration team on a full-time basis in the Netherlands. In this role, you will manage and coordinate end-to-end immigration case processing, working closely with foreign nationals, client HR teams, and third-party vendors to ensure seamless service delivery. You will be responsible for: - Preparing and reviewing applications - Maintaining accurate case records - Ensuring compliance with client protocols, service level agreements, and internal SOPs - Driving communication with immigration authorities - Monitoring application progress - Resolving escalations where required This role offers the opportunity to work with globally recognized clients while contributing to a fast-paced, collaborative environment, where precision, accountability, and a passion for immigration come together to deliver exceptional client outcomes. Qualifications - Strong communication skills with the ability to engage clearly and confidently with diverse stakeholders - A self-starter mindset with the ability to take ownership and work independently - Proven ability to thrive in a fast-paced, deadline-driven environment - Excellent time management and organizational skills, with a keen eye for detail - Ability to manage multiple cases simultaneously while maintaining high-quality standards - Proficiency in MS Office Suite - Strong written and verbal communication skills in English (additional languages are a plus) - Genuine passion for immigration law and a desire to create meaningful client impact - A growth mindset with enthusiasm to learn, adapt, and excel in a dynamic, evolving team - 2 to 4 years of immigration experience preferred - Bachelor’s Degree or equivalent work experience Requirements - Serve as the primary point of contact for Foreign Nationals (FNs) and client HR teams, building strong relationships while setting clear expectations on timelines and processes - Ensure strict adherence to client-specific protocols, Service Level Agreements (SLAs), and Envoy’s internal case management SOPs - Manage and maintain accurate, up-to-date case records using our case management and internal systems - Prepare and draft high-quality immigration applications with strong attention to detail - Collaborate closely with Third Party Vendors (TPVs) to support work authorization and other immigration processes - Conduct thorough case assessments in line with standard operating procedures - Review and sign off on cases handled by Global Administrators, including proactive tracking of application expiries - Actively participate in client calls, providing updates, insights, and solutions - Liaise with immigration authorities to clarify requirements, follow up on applications, escalate delays, withdraw cases, or process fee refunds as needed - Ensure accurate and timely billing of all client matters in accordance with company policies Benefits - Work with globally recognized corporate clients - Collaborative, people-first culture

Title: Medical Science Liaison - Southeast Location: Remote GA, AL, MS, LA, and TN Department: Medical Remote Full Time Experienced Job Description: About PharmaEssentia: It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia. Join us, and let’s transform lives, together. PharmaEssentia Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking. Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung. Position Overview: The primary responsibility of a Medical Science Liaison (MSL) is the exchange of medical information with health care professionals (HCPs) involved with the management of myeloproliferative neoplasms (MPNs). As a key member of the Medical Affairs Team, you will facilitate and develop the relationship with the medical/scientific community including physicians and medical centers, by communicating product-related information to investigators and institutions. In addition, you will provide information on research developments, new clinical trials and new concepts in medical treatment, to bring our flagship product to market for the treatment of polycythemia vera (PV). The hired candidate must reside in the designated territory (GA, AL, MS, LA, and TN). This is a remote role. Key Responsibilities: - Establish a respectable PharmaEssentia presence in the medical community. - Identify and develop relationships with the medical community, thought leaders, and treatment advocates. - Liaise and support the development of key and regional opinion leaders within a broad customer segmentation (community clinics, integrated delivery networks (IDNs), academic centers, etc.). - Provide high quality medical and scientific support/communications to internal and external customers (e.g., advisory board meetings, regional training courses/workshops together with KOL/ROL, support of speakers with presentations and literature research) - Lead medical education (disease statement, guidelines, and product information upon FDA approval). - Manage studies and ensure that proposals are aligned with medical objectives within PharmaEssentia locally and globally. Ensure study projects are in line with commercial objectives. - Maintain a high level of scientific and technical expertise in hematology, oncology, and blood disorders. Develop and increase knowledge of medical literature. Prepare and present critical reviews of scientific publications and congresses, internally and externally. - Complete necessary documentation in order to ensure knowledge preservation (e.g., CRM reports). Utilize the necessary tools to develop and follow up on strategic measures (project plans). - Write and ensure timely submission of locally relevant abstracts at congresses. - Provide cross-functional support for Market Access and other Medical Affairs activities. - Monitor competitor activities and marketplace changes. Qualifications and Experience: - Advanced Degree Required (PhD, PharmD, or MD) - Experience in the pharmaceutical industry, including 3+ years in a field medical/MSL role - Broad knowledge of general medicine with a focus in hematology, oncology or interferons. - Knowledge in planning and execution of scientific studies and clinical trials - Ability to develop and maintain relationships with key thought-leaders. - Ability to introduce the disease state to the KOL community and articulate complex programs. - Development of product knowledge and knowledge of Company and science - Excellent writing and oral communication skills (including presentations) - Strong networking skills (includes internal teams) - On-time completion of goals with high-quality results - Project planning and execution - Quality of judgment and decision making - Initiative on addressing issues for the team (“roll up your sleeves attitude”) - Ability to maintain collaborative relationships within a dynamic team environment. - Adherence and compliance with all required regulatory and GCP guidelines. The expected base salary range for this position is $165,240-238,680. Salary offers are based on a wide range of factors including relevant skills, training, experience, education and geographical location. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible for short-term and long-term incentives. Benefits of working with our team: PharmaEssentia USA strives every day to improve the lives of patients as well as our employees. As a valued member of PharmaEssentia USA, you will enjoy the following benefits: - Comprehensive medical coverage - Dental and vision coverage - Generous paid time-off - 401(k) retirement plan with competitive company match - Medical & Dependent Care Flexible Spending Account - Monthly cell phone reimbursement - Employee Assistance Program Benefits of working with our team: PharmaEssentia USA strives every day to improve the lives of patients as well as our employees. As a valued member of PharmaEssentia USA, you will enjoy the following benefits: - Comprehensive medical coverage - Dental and vision coverage - Generous paid time-off - 401(k) retirement plan with competitive company match - Medical & Dependent Care Flexible Spending Account - Up to $150 monthly cell phone reimbursement - Employee Assistance Program - Free parking

Title: Global Senior Manager, Leave of Absence Location: Bellevue, Washington, USA; Remote - USA; San Jose, California, USA Job Description: About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Global Senior Manager of Leave of Absence to join our Total Rewards team. This role is based in our San Jose, CA or Bellevue, WA offices (in office Tuesday-Thursday) or remotely in the US and reports to our Global Head of Benefits. As the Global Senior Manager of Leave of Absence, you will be the strategic architect and operational lead for our global leave and disability programs. In this high-impact role, you will design, implement, and scale leave policies that support a diverse, high-growth global workforce. You will ensure our programs remain market-competitive, legally compliant, and - most importantly - delivered with an "employee-first" philosophy that reflects our core values. What you’ll do (Role Expectations) - Design and standardize global leave frameworks that balance statutory requirements with company benefits, serving as the lead SME for complex ADA cases and regulatory consistency - Manage Third-Party Administrators (TPAs) by enforcing SLAs, leading Quarterly Business Reviews (QBRs), and conducting audits to ensure service excellence - Oversee the end-to-end leave lifecycle, partnering with HRIS to automate tracking and ensure seamless integration across Workday, ServiceNow, and payroll systems - Leverage analytics and dashboards to identify bottlenecks, automate manual tasks, and continuously improve program performance and the employee experience - Cultivate a high-performing, inclusive global team by setting clear performance expectations and providing consistent career coaching and professional development Who You Are (Success Profile) - You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. - You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization. What We’re Looking for (Minimum Qualifications) - Bachelor’s degree in HR, Business, or a related field and 8+ years of progressive experience in Benefits or Human Resources, with at least 5 years specifically focused on Global Leave of Absence and Disability administration - 3+ years of direct people management experience, ideally leading distributed or global teams - Deep knowledge of U.S. federal and state laws (FMLA, ADA, CFRA, PFL) and a strong working knowledge of statutory leave systems in key international markets - Proven experience in a fast-paced, high-growth, or large-scale enterprise environment - Proficiency with HRIS platforms, Absence Management software, and case management systems What Will Make You Stand Out (Preferred Qualifications) - Extensive experience managing statutory and supplemental leave programs across EMEA, APJ, and AMS, alongside a strong background in Health & Welfare, Retirement, and Wellness administration.Proven track record of leading large-scale change management initiatives, including transitioning global workforces to centralized TPA models and successfully integrating leave policies during Mergers & Acquisitions (M&A) - Advanced proficiency in Absence Management systems with a demonstrated ability to leverage automation to scale global operations and replace manual processes #LI-Hybrid #LI-AT4 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $147,000 - $210,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Role Description As a Team Manager, Technical Support you will be directly responsible for managing and mentoring a team of globally distributed professionals in providing exceptional customer support experiences. This position manages the day-to-day operations of the team and works closely with other Support leaders to ensure the team is hitting its targets. Responsibilities include coaching and developing individuals within the team in their roles as product experts and participating in improvement efforts across Support. The successful candidate will be experienced (3+ years) in leading and developing a Support team within a Software as a Service environment. At Smartsheet Support we empathize and empower others with expert engagements and are the first line of response for our customers to fix issues, share best practices, and advocate for users. Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution. You will report to a Sr Support Manager within the Global Support team. Estimated Breakdown: Core responsibility distribution may change depending on business and customer need but in general fall around: - 70% People management, career development & coaching - 30% Operations: Provide oversight, case/queue management & insights of the day-to-day operations of your team, owning and driving towards meeting KPIs/SLAs You Will: - Manage & lead a team of globally distributed technical support professionals to provide enterprise-level, post-sales technical support to Smartsheet customers. - Set clear objectives, coach & provide feedback, evaluate progress, and instill a high performance culture with focus on teamwork, customer excellence, and ownership for resolving customer issues. - Own and drive performance and customer outcomes through the delivery of SLAs and KPIs. - Leverage the strengths of your team to maintain case volume, reduce backlog, and deliver improvements to Support experiences. - Analyze and interpret KPI metrics, customer feedback, to identify trends and make recommendations for improving efficiencies. - Execute to meet targets of strategic goals set by Support Leadership. - Perform regular case reviews and quality assessments of your team. - Actively engage in the release readiness process and assist with evaluating new features and changes. - Create a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities. - Recruit to business needs, alongside recruitment partners, shaping and iterating to ensure the quality of talent attracted. - Partner with the Training team, as applicable, aligning on onboarding and assessment objectives and programs, through feedback and effective communication whilst sharing any skill gaps. - Promote continuous improvements through recognition and feedback within the team. - Effectively partner across the global Support organization and other stakeholders to drive initiatives, share ideas, and model team collaboration. - Other duties as assigned. Qualifications - 3+ years of prior people management or equivalent experience in mentoring, managing, or providing feedback to individual contributors. - 3+ years experience working in a technical support or customer service environment, with a preference for prior experience operating in a fast-paced, high-volume technical SaaS environment with a high degree of critical thinking and problem solving. - Experience with frontline management and working with or leading global teams preferred. - Experience in coaching, mentoring, managing, and evaluating performance of individual contributors. - Excellent end-user interaction and strong written and verbal communication skills. - Leadership skills and proven track record as a resource for other team managers. - Demonstrated ability to work independently and take ownership of issues or challenges. - Ability and desire to learn and develop new skills quickly and grow along with a leading global software product. Benefits - At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. - You’ll have the freedom to explore, push boundaries, and grow beyond your role. - We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. - When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Equal Opportunity Employer Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.