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DomainTools logo
DomainTools

Detect. Investigate. Prevent.

Technical Writer

Technical WriterTechnical WriterOtherRemoteSeniorTeam 51-200Since 2000H1B No SponsorCompany SiteLinkedIn

Location

Colorado

Posted

110 days ago

Salary

0

Seniority

Senior

English

Job Description

Technical Writer

DomainTools

• Create and refine technical content: Under the direction of your manager or a Senior Technical Writer, you will write, edit, and maintain high-quality documentation, including user guides, API references, and internal knowledge-base articles. • Collaborate across teams: You will partner directly with engineers, product managers, and customer-facing teams to gather information, understand user needs, and ensure technical accuracy. • Engage in hands-on product testing: You will actively use and test the product as part of the documentation process, ensuring our guides are not just technically correct but also practical and user-centric. • Support internal documentation: You will contribute to team-specific documentation and process improvements that enhance our team's efficiency and impact.

Job Requirements

  • Excellent communication skills: Demonstrated excellence in written and verbal communication, in multiple genres. Writing and editing samples required.
  • Technical background and enthusiasm: A background in technology, through education and/or experience. Demonstrated experience and passion in using, and ideally documenting, software-based technical systems.
  • Experience writing user-centric technical content: Demonstrated experience authoring user-centric technical documentation for technical audiences. The topic doesn’t have to be cybersecurity, but you should understand how it relates.
  • Experience with the following tools:
  • ticketing systems (e.g. Jira)
  • wikis (e.g. Confluence)
  • versioning platforms (e.g. GitLab).
  • GenAI (e.g. Gemini Code Assist)
  • markup languages (e.g. markdown, HTML, AsciiDoc)
  • Pluses
  • Experience with a programming language and code editors (e.g. VSCode)
  • Interest or experience with computer networking or Internet security

Benefits

  • fully paid medical, dental and vision insurance premiums
  • 401k retirement plan with company matching
  • basic life insurance
  • flexible PTO
  • additional well-being benefits

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