Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. This is a role for someone who treats documentation as a real product. you’ll own the assets that help how developers understand, navigate, and succeed with the tenstorrent stack, from first click to running code on hardware. this is both an engineering and product role driving clarity and structure across the entire developer journey. This role is remote, based out of North America. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are you write well and care about clear, precise technical prose. you’re obsessed with time-to-value for developers: how fast can a developer go from landing on a page to running something that works? you're comfortable navigating between engineering teams, DevRel, and product - translating messy reality into clean structure you like systems, information architecture, and governance as much as writing. you care about technical accuracy and hate when things silently rot. What We Need ownership of documentation as a product, including UI, navigation, search, onboarding, and metrics. ability to audit and unify fragmented docs across tt-metal, tt-nn, tt-forge, tt-cloud, tt-llk, and hardware into a single coherent portal. experience redesigning documentation UI, navigation, and information architecture, beyond template tweaks. strong background in developer documentation for hardware–software systems. experience defining metrics, instrumentation, and feedback loops for docs quality and adoption. comfort creating end-to-end tutorials with runnable code, real workflows, and engineering-reviewed diagrams. fluency with docs-as-code process. ability to manage markdown, static site generators, and multi-repo documentation workflows. ability to set up governance, ci checks, and processes so docs stay accurate over time. What You Will Learn what actually blocks developer adoption in a state of the art hardware stack. how documentation structure shapes trust, confidence, and momentum. how to design onboarding paths for very different developer personas. how search, metrics, and feedback loops change how docs evolve. how to leave behind a docs system that scales without heroics. Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology.  Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2).   These requirements apply to persons located in the U.S. and all countries outside the U.S.  As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency.  If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.

Fingerprint empowers developers to stop online fraud at the source. We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (20K stars on GitHub). We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle). We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. Overview In this role, you’ll be the first line of support for our customers, helping them get the most out of our products by resolving technical issues and answering questions quickly and effectively. You’ll work closely with our Customer Success, Product, and Engineering teams to ensure customers have a positive experience and can use Fingerprint’s tools with confidence. Key Responsibilities Customer Support: Respond to customer inquiries via email or chat, troubleshoot common product or integration issues, and provide clear, accurate solutions. Issue Resolution: Investigate and diagnose reported bugs or problems, escalating to Engineering when needed and following up to ensure resolution. Documentation: Maintain and update support articles, FAQs, and internal troubleshooting guides to make it easier for customers (and teammates) to find answers. Customer Education: Help customers understand how to use key features and integrations, sharing best practices and basic configuration tips. Collaboration: Partner with Customer Success and Product teams to flag recurring issues, report feature requests, and improve the overall customer experience. Feedback Loop: Collect feedback from customers and communicate trends or common pain points to internal teams. Qualifications The cash base compensation range for this role is $18k - 20k . We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency, we share salary ranges on all job postings. However, these ranges are specific to the hiring location and may differ within or outside the US. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location . We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply. If you are applying as a resident of California, please read our CCPA notice here If you are applying as a resident of the EU, please read our GDPR notice here

• Supporting UK-based teams, work must start between 7-8 am EST daily • Proactively learn about FICO products • Work with development team to define documentation deliverables for each release • Research, write, and edit deliverables • Coordinate production and handoff of final deliverables • Explore architectural and platform issues relevant to products • Provide technical assistance to sales, marketing, support, and other technical writers • Interact with Product Managers, Development, QA teams, subject-matter experts • Collaborate with other technical writers across FICO to improve processes

Welcome to the video-first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video. Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now… Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers and what 1,200+ people say on G2. In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we’ve raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. As a Junior Technical Support Specialist at Synthesia, you’ll be part of the team ensuring delivering first-line technical support to enterprise customers. You’ll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You’ll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1+ year experience in a technical support, helpdesk, or customer-facing technical role (or relevant education) Strong interest in technology, software troubleshooting, and customer success Clear and confident communicator, both written and verbal Excellent organisational and problem-solving skills with attention to detail Eager to learn new systems, tools, and troubleshooting techniques Comfortable working in a fast-paced environment and managing multiple tasks Collaborative team player with a proactive attitude Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI’s) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics